7 erc call center quality assurance analyst jobs found in Hartford, CT

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Specialist Claims - CH07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Claim Specialist for Complex Liability Solutions in the Hartford Global Specialty (HGS) Liability Major Case Unit, you will be responsible for handling a caseload of bodily injury and non-bodily injury claims that involve complex coverage and liability issues.  Many of our CLS insureds have self-insured retentions (“SIRs”) handled by outside TPAs, so you will also provide oversight and direction to third-party administrators. In addition, you will be responsible for supporting CLS underwriters and account managers in sales activities on new and renewal business and addressing inquiries from agents and policyholders, at all times providing...

Consultant Claims - CH08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Claim Consultant for Complex Liability Solutions in the Hartford Global Specialty (HGS) Liability Major Case Unit, you will be responsible for handling a caseload of bodily injury and non-bodily injury claims at varying levels of complexity.  Many of our CLS insureds have self-insured retentions (“SIRs”) handled by outside TPAs, so you will also provide oversight to third-party administrators. In addition, you will be responsible for supporting CLS underwriters and account managers in sales activities on new and renewal business and addressing inquiries from agents and policyholders, at all times providing superior customer service....

Consultant Claims - CH08CE Sr Representative Claims - CH08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           The Hartford is searching for a motivated, positive individual to join our claims team as a Senior Claim Representative or Claims Consultant. The Marine Claims professional is responsible for maintaining and processing Marine claims. You will be handling a wide variety of claims including Marine Liability (P&I) Primary and Excess, MGL, Craft, MEL, and Transport. Proactively investigate, negotiate, and resolve high exposure claims, involving complex issues and/or litigation. This position may be hired at either the Senior Claim Representative or Claim Consultant level based on the selected...

Sr Staff Data Engineer - GE07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Senior Staff Data Engineer supporting Employee Benefits Sales, you will play a key role in shaping how Sales and Underwriting data is ingested, transformed, and delivered across the organization. You’ll work on modern, cloud‑based data platforms to ensure high‑quality, governed data products that drive operational efficiency, analytics, and decision‑making. This role combines deep technical expertise with strong partnership across Underwriting, Product and Enterprise Data teams. The position offers a strong growth path toward Technical Leadership, with hands-on ownership of Quote and Underwriting data pipelines and opportunities to mentor...

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Global Financial Lines Cyber and Technology Team currently has an open claim professional position. As a Cyber and Technology claims professional, you will be responsible for handling a caseload of first party and third party Cyber and Technology claims, from inception to final disposition. As these claims are often in litigation, experience handling litigated matters through resolution and managing defense counsel is required. Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and...