04/02/2026
Help our policyholders get back on the road quickly and confidently.
Hastings Insurance is seeking an Auto Claims Representative (Entry Level) to join our Claim team. This role is responsible for handling auto physical damage claims from intake through resolution, delivering timely, accurate outcomes while providing a high level of customer service. You will play a key role in creating a smooth and supportive claims experience for our policyholders and partners.
Schedule & Location:
This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is hybrid, requiring 2 to 3 in-office days per week at our Hastings, Michigan headquarters.
What You’ll Do:
Manage a high-volume caseload of auto physical damage claims, primarily low to moderately complex losses across Personal, Commercial, and Farm lines.
Deliver consistent, high-quality customer service through proactive and empathetic communication with policyholders, claimants,...
Hastings Insurance
Hastings, MI, USA
Full Time
