2 market director jobs found in Hastings, MI

Lead, coach, and elevate a team delivering fair and efficient auto claim outcomes. Hastings Insurance is seeking an Auto Claims Supervisor to lead a team of claim professionals handling auto physical damage claims. This role is responsible for driving performance, developing talent, and ensuring claims are handled accurately, efficiently, and in alignment with company standards. You will play a key role in shaping both the customer experience and the growth of your team. Schedule & Location: This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is hybrid, requiring 2 to 3 in-office days per week at our Hastings, Michigan headquarters. What You’ll Do: Lead, coach, and develop a team of auto claims representatives across varying levels of experience. Provide ongoing feedback, mentoring, and performance management to support individual and team success. Monitor open and closed claims to ensure adherence to company...

Ensure accuracy and efficiency across the Commercial policy lifecycle. Hastings Insurance is seeking a Commercial Lines Processing Technician to supports our Commercial Underwriting team by managing policy information at both the front and back end of the policy lifecycle. Working within multiple internal systems, you will complete detailed data entry, validation, and maintenance tasks that ensure accuracy, consistency, and workflow efficiency. This role requires strong attention to detail, solid time management skills, and the ability to apply established guidelines while making task-specific decisions that support productivity and service standards. Location & Schedule: This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role works primarily from home with a required monthly in-office presence at our Hastings headquarters. Additional in-person meetings may be required based on business needs. What You'll Do:  Interpret and...