2 specialty lines product manager jobs found in Hastings, MI

Help our policyholders get back on the road quickly and confidently. Hastings Insurance is seeking an Auto Claims Representative (Entry Level) to join our Claim team. This role is responsible for handling auto physical damage claims from intake through resolution, delivering timely, accurate outcomes while providing a high level of customer service. You will play a key role in creating a smooth and supportive claims experience for our policyholders and partners. Schedule & Location: This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is hybrid, requiring 2 to 3 in-office days per week at our Hastings, Michigan headquarters. What You’ll Do: Manage a high-volume caseload of auto physical damage claims, primarily low to moderately complex losses across Personal, Commercial, and Farm lines. Deliver consistent, high-quality customer service through proactive and empathetic communication with policyholders, claimants,...

Make your mark as a trusted expert in resolving casualty claims. Location: Hybrid (Hastings, MI) or Fully Remote. Candidates in MI, OH, IN, IL, or WI preferred. Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. About the Role:  The Senior Casualty Claims Representative investigates, evaluates, and resolves routine to moderate casualty claims while ensuring timely service and fair outcomes for all parties involved. This role is central to our commitment to responsive, effective claims handling and serves as a key partner to our customers and agency force.  What You’ll Do:  Manage a personal caseload of casualty claims within company policy and legal guidelines. Communicate regularly with insureds, claimants, agents, and vendors to guide the claim resolution process. Apply appropriate coverage analysis, documenting rationale and engaging leadership as needed. Investigate, evaluate, and settle claims promptly and fairly. Identify and pursue...