2 account associate jobs found in Hicksville, NY

Position Title Card Services Analyst Location Hicksville, NY 11801 Job Summary This position is responsible for monitoring and maintaining card agreements through exception reports, cases and individual requests from customer facing internal departments. Additional job responsibilities include, various reconciliation of card related transactions are also important roles for which this position will be responsible. Rules and regulations for card dispute processing must be administered in all aspects of responsibilities. Pay Range: $21.35 - $29.13 - $33.41 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Card Maintenance Queue- — Process all debit/ atm orders for consumers and businesses. Completing cases such as expedited debit card requests and travel exceptions as requested by the customer. Service Level Agreement Review — Responsible for monitoring and working the case queues to ensure 100% of Service Level Agreements...

Position Title Client Associate - Government Banking Location Hicksville, NY 11801 Job Summary The Government Banking-Client Associate's primary function is to support assigned Government Banking Relationship Managers with retaining and enhancing existing public sector client relationships, growing new client-base, and increasing revenue for Flagstar. This includes involvement in the initial client contact to define needs, preparation of client proposals in response to the identified requirements, implementation of chosen accounts, products and services, monitoring of all on-going processes and daily personalized client service. Additionally, the Government Banking-Client Associate is responsible for the day to day servicing of the existing assigned client base including fielding questions, problem solving, and handling transactional requirements. Hourly Pay Range: $16.79 - $22.39 - $24.79 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: JOB...