4 customer service manager jobs found in Hicksville, NY

Position Title Client Associate - Government Banking Location Hicksville, NY 11801 Job Summary The Government Banking-Client Associate's primary function is to support assigned Government Banking Relationship Managers with retaining and enhancing existing public sector client relationships, growing new client-base, and increasing revenue for Flagstar. This includes involvement in the initial client contact to define needs, preparation of client proposals in response to the identified requirements, implementation of chosen accounts, products and services, monitoring of all on-going processes and daily personalized client service. Additionally, the Government Banking-Client Associate is responsible for the day to day servicing of the existing assigned client base including fielding questions, problem solving, and handling transactional requirements. Hourly Pay Range: $16.79 - $22.39 - $24.79 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: JOB...

Position Title Branch Banking - Client Consultant II - Float Location Hicksville, NY 11801 Job Summary A Branch Banking Client Consultant II - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients. Hourly Range: $19.13 - $23.91 - $28.00 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial...

Position Title CRE Credit Products Portfolio Manager Sr. Location Hicksville, NY 11801 Job Summary The Senior CRE Credit Products Portfolio Manager is a strategic advisor responsible for structuring, negotiating, and managing highly complex commercial credit relationships. This role influences credit strategy by providing deep market insights, proactive risk identification, and innovative deal structuring solutions. With extensive experience in credit analysis and portfolio management, this position ensures long-term portfolio health while supporting the bank’s growth objectives. Additionally, this role serves as a mentor and thought leader, developing junior credit professionals and shaping best practices in underwriting and risk management. Pay Range: $106,024 - $165,862 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: JOB RESPONSIBILITIES Complex Credit Structuring & Underwriting : Lead the structuring, analysis, and approval of...

Position Title Branch Banking Client Consultant I - Float NY Location Hicksville, NY 11801 Job Summary Branch Banking-Client Consultant I-Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. Pay Range $17.00--$ 22.55 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client...