3 customer service team lead jobs found in Hicksville, NY

Position Title Branch Banking Client Consultant II   Location Hicksville, NY 11801   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB   RESPONSIBILITIES     Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team...

Position Title Commercial Loan Operations Insurance Manager   Location Hicksville, NY 11801   Job Summary The Commercial Loan Operations Insurance Manager is responsible for overseeing the daily operations of the commercial loan insurance function, spanning the full loan lifecycle from pre-closing insurance review through post-close maintenance, force placement, and insurance proceeds management. This role ensures that all insurance activities are performed in accordance with bank policy, regulatory requirements, and applicable flood regulations. The manager leads a team of insurance associates, serves as a subject matter expert and resource for internal business partners, and is accountable for the accuracy of insurance records across all relevant systems. This role drives operational excellence, team performance, vendor oversight, and continuous improvement within the insurance operations function.   Job Responsibilities: Supervises a team of insurance associates...

Position Title Commercial Real Estate Underwriter/ Credit Products Portfolio Manager Sr.   Location Hicksville, NY 11801   Job Summary The Senior CRE Credit Products Portfolio Manager is a strategic advisor responsible for structuring, negotiating, and managing highly complex commercial credit relationships. This role influences credit strategy by providing deep market insights, proactive risk identification, and innovative deal structuring solutions. With extensive experience in credit analysis and portfolio management, this position ensures long-term portfolio health while supporting the bank’s growth objectives. Additionally, this role serves as a mentor and thought leader, developing junior credit professionals and shaping best practices in underwriting and risk management. Pay Range: $106,024 - $165,862   Job Responsibilities: JOB RESPONSIBILITIES Complex Credit Structuring & Underwriting : Lead the structuring, analysis, and approval of highly complex...