2 customer support officer jobs found in Holmdel, NJ

Overview Guardian’s Digital and Technology (D&T) organization is undergoing a transformation to drive the growth and future strategy of the business. The Team Coach will participate in these efforts by guiding the adoption and execution of a product operating model, fostering a culture of continuous improvement and collaborative problem-solving. The Team Coach will establish and drive team best practices, facilitate standard ceremonies, provide training, mentoring, and practical assistance to improve team performance and support timely delivery, aligning with product vision and customer objectives .     You Are :     A change agent and facilitator, driving team focus on product delivery and business outcomes. The ideal candidate will be highly collaborative, influential and passionate about creating impactful change for the organization .     You Will:     Coach product...

We are actively seeking a proactive, creative Senior Software Engineer who will be responsible for architectural design and implementation of Guardian's next-generation web self-service platforms APIs using .Net Core, C#. You will: Design, develop, and deploy high-volume, high-usage self-service web portals and APIs, utilizing .Net Core, C#, React, Next.js, and responsive CSS. Collaborate with Technical Teams, Technical Manager, Project Manager and subject matter experts from businesses and work closely with SMEs to understand, plan and implement. Ensure compliance with security, privacy, legal, infrastructure, and administrative/corporate processes and policies. Lead code reviews and administer paired programming. Provide unique insight into the analysis of customer business requirements that may cross multiple functional areas and/or multiple technical platforms and understand the broad strategic implications. Act independently and as part of a team to...