5 assistant client service specialist jobs found in Houston

Company: Marsh McLennan Agency Description: SUMMARY: As a Claims Specialist for the Marsh McLennan Agency, you will be a claims consultant providing oversight and advocacy on behalf of our clients throughout the process of a loss event and the life of a claim. Duties include: You will submit claims or provide guidance on claim submission; Review coverages and resolve claims issues; Ensure carrier commitments are honored; Coordinate and participate in scheduled claims reviews; Serve as your client’s advocate with adjusters and their coverage counsel; Resolve coverage disputes whenever possible; Assess and strategize to produce best possible claim outcomes; Duties may also include: Review of client’s overall claims program and individual complex claims situations; Develop strategic action plans to reach desired outcomes; Provide guidance regarding potential large settlements; Recommend suitable vendor partners, including claims TPAs, nurse triage, and...

Position Summary:   Responsible for the daily activity of the Employee Response Center policies and procedures and answering client employee calls regarding their benefit programs.  Works with a variety of enrollment tools including paper and electronic. The ERC Specialist is also back up for the COBRA administration team. Essential Tasks: Answer and advise clients (employees, retirees, and dependents) questions regarding their benefit plans as appropriate. Research questions and issues as necessary including discussion with appropriate Carriers and Producer teams. Assist with client (employees, retirees, COBRA participants, dependents) enrollment into the appropriate enrollment tool (paper or electronic). Log all activity into designated software for reporting purposes. Ensure that all client requests (calls, voicemails, emails, etc.) are answered within 3 business hours. (i.e. voicemail is left at 5:30pm on Friday, call must be returned by 11:00am on Monday.)...

Description Summary: The Premier Service Specialist II provides administrative and service support for investment management, IRA, and/or trust relationships within the Premier Solutions segment in the Private Bank, serving clients with under $1MM in assets. This role emphasizes operational accuracy, fiduciary awareness, and a high‑quality client experience for Premier Solutions clients, beneficiaries, and advisors. Duties and Responsibilities: Support the daily administration of Premier Solutions accounts, including funds movement, asset transfers, RMD processing, and beneficiary distributions. Serve as a primary point of contact for clients, Premier Relationship Managers, and internal partners. Maintain accurate documentation in accordance with bank polices, procedures and regulatory requirements. Monitor account activity to ensure alignment with governing documents and...

At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Underwriting Specialist will contribute to the growth of the business by underwriting Marine Liability products under general direction, issuing quotes and policies while ensuring standards and compliance guidelines are met.  Responsible for...

Description Summary: The Treasury Management Specialist is responsible for the identification and execution of cross-sales across an existing Business Banking Treasury Management portfolio. Duties & Responsibilities: Compiles data for TM Sales Advisors, completed relationship reviews, and pro-forma pricing analyses and handles client's sales needs. May have direct responsibility across a certain portion of an Advisor's portfolio. Direct sales via telephone as well as individual and joint calls with advisors and/or Relationship partners is required. Minimal travel may be required. Responsible for contributing to team revenue goals through identified sales opportunities. Must be able to independently manage workflow and expectations of the role with little oversight. Proactively manage portfolio and all risk related and pricing activities. Responsible for executing and accurately completing special...