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Houston customer care consultant

14 customer care consultant jobs found in Houston

AIG
03/04/2026  
Technology Risk & Control Associate
Who we are At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technology Risk and Controls Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology The Technology Risk and Controls (TRC) group is responsible for managing technology and cybersecurity risks. Key functions include risk assessments, IT Regulatory assessments, IT internal controls, governance for IT security, system development, computer operation and management reporting, and interface with internal and external audits, and regulatory examinations. The Technology Risk and Controls Associate is a foundational role responsible for executing data-driven tasks, generating key metrics, reports, and dashboard, and providing analytical support for technology risk and compliance activities, including risk assessments and issue management. The successful candidate...
AIG Houston, TX, USA Full Time
Texas Mutual
02/24/2026  
Associate Safety Services Consultant/Safety Services Consultant
We’re excited you’re considering joining a great place to work!  Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. About this Position At Texas Mutual, we’re on a mission to build a stronger, safer Texas. As the largest workers’ compensation provider in Texas, we help injured workers return to a productive life, give businesses the tools to thrive, invest in our communities, and empower our employees to do their best work. Our Safety Services team acts on that mission by collaborating with policyholders to keep their business safe and thriving. Our goal is to help Texas business owners...
Texas Mutual Houston, TX, USA Full Time
The Hartford
02/22/2026  
Energy Consultant - Risk Engineering
Exec Consultant Risk Eng - KR07HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The position shall provide direction and oversight for all assigned Energy (and specifically oil and gas and sustainable/renewable energy accounts) assuring that best-in-class services are targeted for our customers. In addition, the role will include technical evaluation of new business and existing written accounts for the Energy Unit where evaluation of risk and exposure identification and hazard/control  assessment is required. Specific focus on battery energy storage systems, onshore wind turbines, EV charging, photovoltaic systems, fuel cells, upstream and midstream oil and gas. The position will provide and implement formal service...
The Hartford Houston, TX, USA Full Time
MarshMcLennan
02/01/2026  
Oliver Wyman – Principal – Chemicals/Process Industries/Industrials – Operations Focus
Company: Oliver Wyman Description: We are seeking a   Principal level   practitioner with proven experience delivering EBITDA and profitability improvement through end-to-end transformations .    This individual will have d eep supply chain / operations   expertise   in chemicals or adjacent process industries , a d emonstrated   track record   of EBITDA improvement and operational transformation , and a s trong execution orientation ( performance transformation ) .     Applicants with operator experience in Chemicals/Process industries/Industrials preferred.       About Us     At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.    As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital,...
MarshMcLennan Houston, TX, USA Full Time
MarshMcLennan
02/01/2026  
Oliver Wyman – Engagement Manager – Chemicals/Process Industries/Industrials - Commercial Excellence/Pricing
Company: Oliver Wyman Description: We are   seeking   a commercial,   pricing   and commercial excellence   focused leader with   demonstrated   experience leading pricing and commercial   excellence   programs tied to EBITDA uplift, and a background in delivering pricing transformations beyond analytics and frameworks.   Applicants with operator experience in   Chemicals/Process industries/Industrials   preferred.   About Us     At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.    As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive...
MarshMcLennan Houston, TX, USA Full Time
Travelers
01/29/2026  
Major Case Specialist, Strategic Resolution Group
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Houston, TX, USA Full Time
Travelers
01/29/2026  
Senior Technical Specialist, Strategic Resolution Group
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Houston, TX, USA Full Time
Starr Insurance
01/22/2026  
Loss Control Service Consultant – Casualty
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. RESPONSIBILITIES Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.   Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.  Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.  Coordinate and oversee...
Starr Insurance Houston, TX, USA Full Time
Travelers
12/30/2025  
Risk Control Specialist, Inland Marine
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Houston, TX, USA Full Time
The Hartford
12/07/2025  
Underwriter, Energy Casualty
Executive Underwriter - UW07CD Senior Underwriter - UW08CA We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           The Hartford's Energy team is growing! This position is being posted in advance of an anticipated new role in 2026 As an Underwriter for Energy Casualty at The Hartford, your primary role will be to underwrite and actively pursue new business pricing, servicing the needs of our brokerage partners on an account by account basis. You'll analyze the agency book on quarter-to-quarter basis for potential action. In addition, you'll coaches and mentor staff on your team, providing support to junior underwriters.   Agency Management: Typically manages higher volume and/or higher Total Written Premium goal...
The Hartford Houston, TX, USA Full Time
Allstate
12/01/2025  
Senior Trial Attorney (Remote - Houston, TX)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with thrilling trials, arbitrations, and mediations. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role!  Key...
Allstate Houston, TX, USA Full Time
AIG
11/23/2025  
Underwriter, AIGRM
AIG is seeking a motivated Underwriter to contribute to our AIG Risk Management (AIGRM) team. Make your mark in Underwriting AIG’s strong brand in the market has allowed for excellent client retention and relationships, along with our desire for strong growth and thus the need for underwriting resources. We consistently provide clients with impeccable service, creative solutions with the use of technology, and a well-known established platform. Our underwriters constantly deliver in an ever-changing marketplace and world. Areas of focus will be around our core coverages, General Liability, Auto Liability, and Workers Compensation. In this role, you will be responsible for underwriting and servicing an existing renewal book along with assistance to other team members. This role includes constant interaction with our brokerage community, ensuring our renewals are being serviced properly and out soliciting new business opportunities. Underwriters gain experience in a...
AIG Houston, TX, USA Full Time
MarshMcLennan
08/24/2025  
Benefits Account Manager
Company: Marsh McLennan Agency Description: JOB TITLE: Benefits Account Manager JOB TYPE: FLSA Non-Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Documentation Benefit Point & ImageRight Enter client data into Benefit Point adequate to complete following: RFP’s Prospect/opportunity Report Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation Customer Service Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.  Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager. Maintain on-line client binder as per department guidelines Coordinate workflows as per activities created as per Benefit...
MarshMcLennan Houston, TX, USA Full Time
MarshMcLennan
08/24/2025  
Sr. Commercial Account Consultant
Company: Marsh McLennan Agency Description: JOB TITLE: Commercial Sr. Account Consultant JOB TYPE: FLSA Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Directly manage the Client Insurance Program for assigned accounts, utilizing agency management system.  Generally, this position is a very experienced individual contributor who manages 4-6 very complex accounts.  This position is matrixed to a specific Producer or Producers under whose auspices the Sr. Account Consultant is fully responsible and accountable for the total management of specific clients and/or is the primary resource to specific Account Executives on other.  Access to a Commercial Account Manager and/or Sr. Account Manager may be available based on business need. Customer Satisfaction and Client Retention Directly manage the execution and delivery of client calendar/timeline milestones Conduct meetings and other communication with client to assess, maintain, and improve customer...
MarshMcLennan Houston, TX, USA Full Time

 

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