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Houston customer service manager

41 customer service manager jobs found in Houston

Huntington
04/23/2026  
PCG Loan Portfolio Manager- Senior
Description This position is available to be filled in Dallas, TX, Houston, TX, Austin, TX, North Carolina, South Carolina, Atlanta, GA, Tampa, FL, Birmingham, AL, Tupelo, MS and Colorado Huntington corporate office location. Duties and Responsibilities: Identifying needs, developing fundamental loan recommendations (including cross-sales), negotiating loan terms, approving/coordinating approval of loans, portfolio risk monitoring, and researching basic business issues.   Ability to spread and underwrite business and personal tax returns Administers PFG loan portfolio which includes following up on financial statements, exceptions, past due loans, changes in borrower's financial condition, and loan reporting.   Administers portfolio in compliance with Credit Policy including timely recognition for watch list, non-accrual, and charge-offs.   Works closely with PFG Relationship Managers and other team...
Huntington Houston, TX Full Time
The Hartford
04/22/2026  
Account Manager- Commercial Energy
Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Work Arrangements: This role will have a Hybrid work arrangement, with the expectation of working in an office (Houston, TX or Frisco, TX) 3 days a week (Tuesday through Thursday). Supports Commercial Underwriting in the sales acquisition process.  Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business.  Serves as the point of contact for agents in handling inquiries and requests. Communicates with customers to request needed information and resolves problems.   Job Duties/Accountabilities   Sales Support: Responsible...
The Hartford Houston, TX Full Time
Berkley
04/15/2026  
Data Scientist
Company Details       Berkley Oil & Gas, a W. R. Berkley Company, is an insurance underwriting manager offering specialized property and casualty products and risk services to customers in the energy sector. Our customers value the  expertise  we bring and appreciate working with professionals who understand their business. We are committed to delivering innovative products and exceptional  service  to our customers, agents, and brokers. Berkley Oil & Gas  remains  dedicated to staying informed about the evolving dynamics of the industry, supporting efforts to minimize and mitigate risks in the oil patch, and continually improving our products and services to meet customer needs.     W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines of property and casualty insurance providers. Each of the operating units in the Berkley group  participates  in a niche market requiring specialized...
Berkley Houston, TX
HUB International
04/10/2026  
Account Manager
About HUB: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 21,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Job Summary: The Account Manager plays a critical role in ensuring clients receive the support they need to effectively manage their insurance policies. In this position, you are responsible for servicing and retaining small business commercial lines insurance clients. As the key liaison, you will build and maintain strong, positive relationships with both our...
HUB International Houston, TX Full Time
The Standard
04/06/2026  
Client Manager Regional Accounts
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products. In This Role, You Will: Manage new case, renewal activity, and amendments Identify and promote the sale of...
The Standard Houston, TX Full Time
HUB International
04/01/2026  
Account Coordinator
About Us: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Account Coordinator: Employee Benefits Position Overview: The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier...
HUB International Houston, TX Full Time
Higginbotham
03/20/2026  
Property & Casualty Claims Executive
Position Summary:   The Claims Executive is responsible for accurate reporting and filing of claim litigation to the respective Carrier, in addition to handling complex claims scenarios along with resolution of claims disputes. The Claims Executive functions as an insurance claims professional that provides guidance to the Customers and Producers on more complex claims issues. Claims Executive is responsible for monitoring the assigned inventory of accounts, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager on workflow issues and the handling of assigned claims inventory Service and be the point of contact for assigned threshold accounts. Ability to review policy language and offer a professional opinion regarding coverage, settlements, reserve practices, etc. Handle and work with carrier and client on...
Higginbotham Houston, TX Full Time
AIG
03/05/2026  
Senior Underwriter, Specialty Lines
At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Senior Underwriter will contribute to the growth of the business by underwriting Marine Liability products under general direction, issuing quotes and policies while ensuring standards and compliance guidelines are met.  Responsible for...
AIG Houston, TX Full Time
Brown & Brown
02/27/2026  
Commercial Producer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Commercial Producer to join our growing team in Houston, TX . How You Will Contribute Prospect, develop, propose, and bind new business Actively pursue new client prospects through telemarketing, networking, and personal referrals Assist in the collection of required coverage information and necessary deposit and renewal premiums Maintain the proper documentation for existing and prospective clients Oversee all aspects of your new clients with the assigned account manager Drive and support cross-selling strategies for existing clients, as well as new relationships Foster and seek relationships with teammates across all levels of Brown & Brown Ensure compliance with government agencies and corporate policies and procedures Attend training sessions, courses, etc. to maintain up-to-date...
Brown & Brown Houston, TX Full Time
Swyfft
02/21/2026  
Territory Sales Manager (P&C Insurance)
At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.  Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...
Swyfft Houston, TX Full Time
Starr Insurance
02/05/2026  
Account Service Director
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Overview We are looking for an Account Service Director for the Energy & Environmental Team to handle Energy Accounts over $500,000 in total premium and manage the Account Service Managers in Energy and Environmental Profit Centers.  The Account Service Director is the single point of contact for all clients and brokers for any service-related matters.  The Account Service Director will conduct kick-off calls, claim reviews, account management and...
Starr Insurance Houston, TX Full Time
Travelers
12/30/2025  
Risk Control Specialist, Inland Marine
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Houston, TX Full Time
Berkley
12/03/2025  
Chief Financial Officer
Company Details     Berkley Oil & Gas, (a W.R. Berkley Company) is an insurance underwriting manager providing unique property and casualty products and risk services to customers engaged in the energy sector.  Our customers recognize the importance of the expertise we provide and appreciate the opportunity to work with professionals who understand their business.  We are in turn committed to delivering innovative products and exceptional service to them, our valued agents and brokers, Berkley Oil & Gas is dedicated in its efforts to be well-informed of the changing dynamics of the industry; support industry efforts to minimize and mitigate risks and hazards in the ‘oil patch’, and to constantly seek ways to improve our products and services to meet customer needs.   Company URL:  https://berkleyoil-gas.com/   The company is an equal opportunity employer. Responsibilities The Chief Financial Officer (CFO)...
Berkley Houston, TX
AIG
03/25/2025  
Production Specialist, Lexington Property
Make your mark in Underwriting Lexington underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business to help drive the profitable growth of our Management Liability business. You will be responsible for assessing the desirability of risk through regular contact with brokers, close co-ordination with AIG subject matter experts and robust reviews of claims history and general company information.   Your relationships with brokers will be key...
AIG Houston, TX Full Time
Nationwide
05/12/2026  
Sales Executive - Group Benefits Small Market
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via phone,...
Nationwide Houston, TX Full Time
GEICO
05/08/2026  
Territory Sales Manager (REMOTE: Houston, TX)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. HOUSTON, TX IA Territory Sales Manager We are seeking a IA Territory Sales Manager position who will be responsible for the growth of agency relationships and sales production to increase the growth of GEICO and GEICO-affiliated products within an assigned area of responsibility. RESPONSIBILITES : Manage agents within a designated area of responsibility using in-person, virtual, phone, and...
GEICO Houston, TX Full Time
Freeway Insurance Services America
05/07/2026  
District Sales Manager
Pay Range: Starting at $60,000  with Monthly and Annual bonus opportunity.  Our Perks: Commission & Bonus Eligibility Recognition Culture & Leadership Development Competitive Vacation & Sick Time Package Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been...
Freeway Insurance Services America Houston, TX Full Time
Berkley
05/03/2026  
Risk Services Specialist
Company Details   W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines of property and casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.     Company URL:  https://berkleyoil-gas.com/   The company is an equal opportunity employer.   Posi tion Location: Midland, TX or Odess, TX Responsibilities As a Risk Services Specialist with Berkley Oil & Gas, you will be expected to ensure that the high standards of our organization are promoted and maintained. You will provide technical advice and account risk quality information to underwriting for the purposes of risk management and selection. This...
Berkley Houston, TX
Travelers
05/03/2026  
Middle Market Underwriter / Account Executive - Commercial Accounts
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Houston, TX Full Time
AIG
05/01/2026  
Marine Risk Consultant
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Risk Consultant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Marine Risk Consulting Marine Risk Consulting is critical to overall risk assessment and support to the Underwriters, and in the winning, and retaining of Marine clients. The zonal/regional Marine Risk Consultant is a technical expert in maritime and security operations, and is normally the connection between the client, the Underwriter, third-party Surveyors, and sometimes the broker. The Marine Risk Consultant performs an important function linking and addressing Underwriting concerns, valid Broker requirements, details and evaluation of an account such as natural and other perils, technical issues, CoE Risk Engineering data management and review processes, and the field Loss Control surveying activities. By building a...
AIG Houston, TX Full Time

 

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