32 customer service associate jobs found in Indianapolis

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Customer Service Representative – Indianapolis, IN Salary: $20.00 hour / $40,300.00 annually Onsite In Office position At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Indianapolis, IN “ *Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Indianapolis, IN who are motivated and ready to grow their careers...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Individual Life Claims Associate is responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards. Job Summary Responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards. Individual Life Claims Associate is responsible for: Reviewing and...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Indianapolis, IN Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details! We are looking for talented Auto Damage Adjusters to join our team in Indianapolis, IN . As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering...

PURPOSE: This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. As a Commercial Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal commercial lines business in accordance with Agency procedures and guidelines. In addition, you will provide a high level of support in obtaining, maintaining, expanding, and servicing commercial accounts. With a positive attitude, the Account Management team also provides customer service to clients as assigned and requested. RESPONSIBILITIES: · Provide positive, prompt, and accurate service to clients. · Coordinate with advisor to obtain policy information. Maintain expiration control...

PURPOSE: This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal personal lines business in accordance with Agency procedures and guidelines. In addition, you will provide a high level of support in obtaining, maintaining, expanding, and servicing personal accounts. With a positive attitude, the Account Management team also provides customer service to clients as assigned and requested. RESPONSIBILITIES: · Provide positive, prompt, and accurate service to clients. · Assist in marketing new and renewal business. Evaluate premiums, prepare...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Enterprise Organizational Change Management (OCM) Director provides strategic leadership for the people side of the organization’s most complex, enterprise‑wide initiatives. This role designs and drives integrated change strategies to ensure solutions—systems, processes, roles, policies, and culture—are understood, adopted, and sustained to deliver intended business outcomes. Operating as a trusted advisor to executive sponsors and transformation leaders, the Director shapes enterprise change strategy, strengthens sponsorship effectiveness, enables readiness...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Business Support SFTP Specialist provides critical operational support to the New Business and Underwriting teams, with a primary focus on SFTP (Secure File Transfer Protocol) onboarding, maintenance, and technical troubleshooting for mutual clients. This role ensures the accuracy and integrity of customer data by analyzing submitted documents, updating administrative systems, and coordinating the successful implementation of file-transfer processes. Serving as the main point of contact for both internal teams and external vendors, the SFTP Specialist manages...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Customer Engagement Specialist will support our Individual Life Financial Services business and is responsible for interacting with a sense of urgency and empathy. The Specialist will be there when our customers need us most by delivering a level of customer service that exceeds their expectations. The Specialist will interact directly with agents and clients on behalf of OneAmerica Financial and its subsidiary companies on the telephone and through email. The Specialist will provide a point of contact for the client, ensuring they are heard...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary This role exists to provide administrative services to participants and beneficiaries receiving reoccurring payments from OneAmerica, specifically pension, annuity and lump sum payments under PRT, GVA, Unallocated and Transamerica plans. The role adds value to the company by servicing participants that support the growing PRT business. Additionally, the processing of administrative tasks performed by this role helps to meet service level agreements and divisional goals. These functions support OneAmerica's goal of being there when our customers need...

At OneAmerica, we deliver on promises when customers need us most.  We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals.  We keep our promises, so we can help them achieve their goals and realize their definition of financial success. Job Summary We are seeking a highly organized and proactive Administrative Assistant Sr. to provide comprehensive support for the Vice President Chief Accounting Officer. This role requires a self-starter who thrives in a fast-paced environment, demonstrates exceptional discretion, and excels at managing multiple priorities with minimal supervision. Why Join Us? - This is an opportunity to work closely with executive leadership and contribute to the success of a high-impact division. If you are a detail-oriented professional who enjoys being at the center of operations, we encourage you to apply. Responsibilities: Serve as a...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Training Program Coordinator PRIMARY PURPOSE OF THE ROLE : To assist with the preparation and organization of standard, specialized, and technical training in designated areas; and to respond to requests for training and technical assistance. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic. ESSENTIAL...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Product Owner, Manager is responsible for collaborating with business, customer, and technical stakeholders while owning and managing the product backlog for a specific product or feature set. They drive product execution and ensure delivery aligns with business and stakeholder outcomes. They understand the customer needs and translate customer and stakeholder objectives into defined epics, features, and user stories. They steward roadmaps, required integrations, data and architectural pattern adherence, manage backlogs, and assess team outputs. They contribute to...

Marketing Manager At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Marketing Manager is responsible for creation and execution of outcome-driven marketing strategies at the project or program level with clearly defined goals, personas, journey touchpoints, tactical plan for marketing experience, tactical plan for distribution/enterprise deployment and KPIs and data analysis associated with each goal. Responsible for development, execution, review, upkeep and evolution of consumer marketing experiences and associated collateral, including but not limited to: website content, promotional and lead generation...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Manager, LTC Billing & Administrative Operations is responsible for providing people leadership and operational oversight for the billing and administrative functions that support ILFS Claims. This role ensures accurate, timely, and consistent execution of administrative and billing work while supporting service excellence and operational stability. Primary Responsibilities People Leadership Lead, coach, and develop Billing and Administrative Associates Set clear expectations, provide ongoing feedback, and manage performance to...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The VP, Chief Accounting Officer is responsible for the company’s accounting function, including accounting operations, controls, external reporting, regulatory reporting requirements, internal management reporting and related budgeting.  This role provides guidance to the CFO and to executive leadership on corporate finance related topics.  This role provides thought leadership to support various key internal risk and governance topics such as capital management,  disclosure committee, asset/liability management and the benefit plan investment...

Description Summary: The Regional Manager – HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction. Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! We are seeking a creative, forward-thinking individual to lead the development of innovative product solutions in the life insurance and annuity markets. The Product Development Director is responsible for defining and shaping innovative product solutions for ILFS. This role drives the earliest and most critical stages of the product development lifecycle—opportunity definition, ideation, feasibility, and strategic alignment—to ensure OneAmerica Financial delivers differentiated product offerings that elevate the customer experience and support long term, scalable...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Market Intelligence Manager serves as a strategic thought partner to the Individual Life & Financial Services (ILFS) business line, enabling the organization to anticipate market shifts and make informed decisions in a dynamic landscape. This role is responsible for generating deep, actionable insights across the life insurance, annuity, and long-term care sectors—covering competitive intelligence, regulatory developments, and evolving customer preferences. By synthesizing complex data into clear strategic guidance, this role will empower product innovation,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures and...