8 customer support specialist jobs found in Indianapolis, IN

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Work Schedule: 11:00a.m. - 7:00p.m. CST PRIMARY PURPOSE:   Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes...

Description Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Manages, investigates and resolves assigned Property Contents claims under limited supervision. Compiles and values inventory of damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary. Responsible for claims handling personal property losses to include large loss. Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance. Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing. Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for...

  Location:  (Remote) | Full-Time, Pay:  $81,900.00 to  $114,000.00; annually Ranked #8 Top Workplace  – Midsize Employer, MN SFM, an AM Best rated company, is based in MN and is growing and has expanded into Indiana!!  We are adding a Sr. Risk and Safety Consultant in Indiana. As a Sr. Risk and Safety Consultant Rep AKA Senior Loss Prevention Representative, you will serve as the subject matter expert regarding Loss Control Safety & Health services for SFM’s policy holders. You will support SFM’s mission to “do the right thing” and find ways to improve the overall safety for workers and mitigate work related injuries.  Visiting various businesses seeking ways to improve employee safety and reducing work related injury losses is a critical part of the position. Working on a multi-functioning team, you will strive to deliver exceptional customer service and inspire a safer workplace to protect workers from harm. This position offers lots of variety, focusing on...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis, IN: 8909 Purdue Road, Suite 501, Indianapolis, IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...

- Assist with the administration, investigation, and resolution of bond forfeiture claims under the direction and guidance of experienced claims personnel. The Claims Specialist will communicate with bail agents, courts, attorneys, recovery vendors, and internal departments to obtain and maintain claim information, monitor forfeiture activity, process claim payments, ensure claim files are accurate and complete. This position will develop knowledge of applicable state statutes, company procedures, and bond forfeiture requirements while progressively assuming responsibility for routine claims. Key Accountabilities/Deliverables: Monitor assigned claim files and bond forfeiture activity and follow up with bail agents and courts to obtain required information. Process incoming claim-related mail and correspondence and maintain accurate electronic and physical claim files. Assist with the investigation and evaluation of routine bond forfeiture claims using established...

Description Advance your career with our Personal Lines Casualty Team! No bodily injury claims experience required! Take the next step in your development with meaningful work and clear growth path.   The Bodily Injury Claims Specialist will investigate, manage and resolve Bodily Injury claims assigned directly with injured parties, as well as assist in providing service to policyholders. All qualified applicants will reside within a 50-mile radius of the Indianapolis / Lake Mary office.  The start date for the role is February 8, 2027. There may be several in-office days per month for the first few months following initial virtual training to support your learning and to build relationships with leaders and others in the department. This position requires a minimum of two days in office per month as the standard beyond the training period, with occasional additional days for special meetings a few times a year. Training is a...

Job Title: QC Specialist Operations Number of Positions: 1 Location: Indianapolis, IN Location Specifics: Hybrid Position Job Summary: Renaissance Benefits is hiring for a QC Specialist, Operations! At Renaissance, the QC Specialist, Operations identifies, analyzes, and recommends process improvements that will result in increased quality and efficiency. Audits claims processing, group implementations, eligibility, and various data entry functions and compiles and analyzes data to determine compliance with quality, production, and performance standards. Develops, prepares, maintains, and distributes reports for productivity and quality control. Identifies, analyzes, and recommends process and/or operational improvements to enhance efficiency, quality, and operational effectiveness. Assists management staff with report of inventory. Partners with trainer, supervisors, and management on trends identified through the quality monitoring process including...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The FP&A Director is responsible for leading the strategy, roadmap, governance, and continuous improvement of enterprise financial planning systems, with primary focus on Workday Adaptive Planning, Workday Financials integration, expense allocations, management reporting, planning, forecasting, and related analytics capabilities. This role serves as the enterprise subject matter expert for FP&A systems and allocation methodologies, partnering closely with FP&A, Accounting, Actuarial, Treasury, Technology, and business finance leaders to ensure planning...