2 communications specialist jobs found in Irving, TX

General Description (SUMMARY, Scope, Purpose) Responsible for efficient handling of telephone and email inquiries from clients, agents, and producers in a timely and professional manner. Supports the day-to-day workflow of the department’s email inbox and assists in maintaining positive relationships with producers and self-service clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle incoming correspondence in the Product Services Department email inbox, prioritizing timely, accurate responses in line with departmental standards. Collaborate with team members and the Product Services Manager to develop and implement a comprehensive communication plan with clients to proactively assess and address their evolving needs. Provide basic-to-intermediate helpdesk support and training for clients, agents, and producers. Working closely with team members and the Product Services Manager to foster and enhance relationships with existing clients and agents through...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Irving, TX : 2201 W. Royal Lane, Suite 125, Irving TX 75063 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...