2 senior analyst jobs found in Jackson

Position Title Card Services Analyst   Location Jackson, MI 49201   Job Summary This position is responsible for monitoring and maintaining card agreements through exception reports, cases and individual requests from customer facing internal departments. Additional job responsibilities include, various reconciliation of card related transactions are also important roles for which this position will be responsible. Rules and regulations for card dispute processing must be administered in all aspects of responsibilities.   Job Responsibilities: Card Maintenance Queue- — Process all debit/ atm orders for consumers and businesses. Completing cases such as expedited debit card requests and travel exceptions as requested by the customer. Service Level Agreement Review — Responsible for monitoring and working the case queues to ensure 100% of Service Level Agreements (SLAs) are met Card Maintenance Reports- Process exceptions reports, such as lE56,...

Position Title Application Systems Analyst   Location Jackson, MI 49201   Job Summary Community Banking Technology job family provides day-to-day management for various banking systems. This role will provide support for analysis, implementation, testing and configuration for the core banking system and its multiple interfacing applications. This position partners and supports Retail Banking, Treasury Management and other business units as well as third level support for front line employees. This position will include after hours or weekend support.   Job Responsibilities: Job Responsibilities: System Administration and Monitoring Provides software support through upgrading, patching, trouble shooting, and installation. Maintain a working knowledge of all systems utilized by team. Perform testing and monitor for quality assurance. Coordinates product installations with an implementation schedule. Provides technical and product support to product owners and...