14 chargé jobs found in Jacksonville

The Vice President of Operational Strategy will lead the critical task of onboarding new programs. These potential programs are also referred to as Managing General Underwriters (MGUs) or Managing General Agents (MGAs), who Fortegra grants delegated authority to write business on the company’s behalf. This role involves working across all departments to ensure onboarding of new programs is integrated correctly from a business, financial, regulatory and compliance perspective. This position will analyze the needs of each opportunity and bring in departments needed to support the success of the programs from both the client/MGU and Fortegra perspectives.  Minimum Qualifications: Bachelor's degree required. At least 10 plus years project management experience. At least 5 plus years insurance experience, working for an insurance carrier or insurance program/MGU/MGA Commercial insurance experience is strongly preferred. Additional project management experience,...

Job Summary The Customer Experience Representative serves as a key liaison between customers and partners, providing timely assistance, answering questions, and resolving issues in a fast-paced, customer-focused environment. The Customer Experience Representative collaborates with insurance companies and independent adjusters to ensure accurate data collection. This role is centered on delivering personalized solutions tailored to each customer's unique situation, always prioritizing their needs throughout the process. Key Responsibilities   Responds efficiently and accurately via phone, email and CX chat groups to customer inquiries, providing solutions and ensuring that they feel supported and valued Handles high volumes of inbound and outbound customer calls related to but not limited to building material testing status and results, providing first-call resolution and customer satisfaction Resolves customer issues and complaints effectively and efficiently to ensure...

Job Summary The Building Materials Analyst is responsible for preparing samples and measuring specifications using prescribed lab equipment for each product. Analyzes samples by following established procedures to determine sample condition and specifications. Records data and measurements. Conducts database searches, identifies selections, makes report comments, and generates reports based on correct specifications. Maintains optimal efficiency and quality standards. Key Responsibilities Measures, evaluates, and analyzes all sample specifications, assessment form information, database selections, websites, and library samples to ensure accuracy in determining like, kind and quality selections or matches Operates and utilizes lab equipment/tools as required, following current lab procedures Documents and verifies all unusual specifications, poor sample conditions, and any aspects of individual samples that does not comply with industry norms by placing internal notes and...

Job Summary The Network Relations Specialist role executes initiatives related to building and maintaining relationships with Nearmap/itel's network of repair firms, providing process training, conducting restoration marketing and event planning, network development support administration, process development and improvement, and onboarding.  Job Location:  We are open to considering fully remote candidates within the continental United States. Key Responsibilities   In partnership with the Director of Network Relations, develops a standardized, documented marketing and training strategy for repair firms for increased participation and engagement. Leads development of and relationship management activities with qualified restoration companies Serves as a liaison between the repair firms and internal itel departments Creates training and/or marketing collateral materials that align with itel’s strategy Evaluates effectiveness of existing marketing and training...

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

The Doctors Company is currently seeking a Senior Underwriter to join our team. This is a hybrid opportunity based at any of our offices across the country.  Position Mission Reporting to the Director of Underwriting, you will act within underwriting guideline and authority granted, appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business.  You will have the opportunity to assist management in training of other underwriting staff.  You will interact with employees, company managers, policyholders, agents, patient safety, claims and legal professionals, and members of the general public. Ability to travel as needed. Qualifications INS, RPLU or CPCU designation, or progress in obtaining such designation, is preferred. Associate’s degree (2 years college) or equivalent, is preferred. Five (5) years Medical Professional or commercial insurance; financial services or...

Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company’s end-user, infrastructure, and enterprise platform services. This role owns the vendor and contract portfolio for IT (including software licensing, renewals, and circuit/connectivity services), manages the IT operating budget, supports audit and regulatory engagements, and partners with Security, Network, and Application teams to drive enterprise initiatives, new site build-outs, and modernization—including the responsible adoption of AI-enabled tooling within IT.   Minimum Qualifications: Bachelor’s degree in a related field, or equivalent professional experience 8+ years of progressive experience in IT Operations, including infrastructure, end-user services, or enterprise platform administration. 3+ years in a management or supervisory capacity leading IT teams, including remote staff....

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Senior Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating through...

The Statistical Reporting Analyst is responsible for reporting financial and statistical data to insurance bureaus, state insurance departments, and other organizations for all lines of insurance. This position will develop methods and procedures to report quality data timely and efficiently (utilizing best practices of data management.) This role will work closely with the Product teams to analyze and research new regulatory reporting requirements, including existing and new states, using the project life cycle.  The Successful candidate may also provide business support to the Finance and Accounting team.  The Analyst is responsible for analysis, design, testing, maintenance, and support of statistical reporting solutions.  This individual will work with internal Business Representatives, external customers, and IT Development Staff to analyze requirements and develop solutions using Microsoft SQL Server Management Studio, Toad Data Point and/or Excel applications....

Position Summary The Service Specialist is responsible for providing prompt and courteous customer service, assisting clients in understanding policy details, and guiding them through claims processes. The role ensures accurate client information, communicates policy updates through various channels, resolves issues professionally, and collaborates with internal teams for comprehensive client support. They actively participate in training programs to enhance product knowledge and customer service skills. What will your job entail? Job Responsibilities: • Provides prompt and courteous customer service to clients, addressing inquiries, concerns, and requests related to insurance policies and coverage. • Assists clients in understanding policy details, terms, and conditions, and provides guidance on claim processes. • Ensures all client information is up-to-date and accurately recorded in the company's systems. • Supports clients through the claims process, ensuring they...

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals. Minimum Qualifications: A Bachelor’s degree or the equivalent education and/or experience. 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs). Direct oversight of commercial auto and specialty transport claims and coverage disputes. Provide coverage, liability, and damages...

We are seeking a ServiceNow Engineering Leader to own and evolve our enterprise ServiceNow platforms spanning IT Service Management (ITSM), Business Continuity Management (BCM), Security Operations, CMDB, and CSDM. This role is designed for an engineering leader with deep platform, integration, and administration experience across the ServiceNow ecosystem. The environment is complex and operates at enterprise scale across multiple locations, with significant workflow customization and enterprise integrations that require strong engineering judgment alongside hands-on administration capability.   Key Responsibilities: Platform Architecture & Engineering Ownership Own the end-to-end architecture of the enterprise ServiceNow platform spanning ITSM, Business Continuity Management, Security Operations, CMDB, and CSDM across multiple locations. Lead the design and evolution of workflows, data models, and automation across all modules, ensuring scalability,...

The Doctors Company Underwriting Group is focused on offering coverage to the medical malpractice insurance industry’s most complex risks. We are a cohesive and dynamic team that applies creative and flexible underwriting solutions to meet all challenges presented by the changing healthcare environment. Our underwriting appetite includes primary and/or excess coverage, loss-sensitive programs with multi-state capabilities on an admitted basis, and more. We welcome self-motivated, creative, innovative, high-energy, effective communicators with in-depth knowledge of large account medical malpractice coverage. The right candidate possesses solid interpersonal and collaboration skills and is comfortable communicating at all levels of an organization and with brokers and insureds. Your experience and talent will provide a fresh perspective as we fulfill the company’s strategic growth goals in the large complex account arena. The Doctors Company is seeking an Underwriting Analyst to...