20 senior relationship manager jobs found in Jacksonville

About Fortegra Fortegra is a specialty insurance company and services provider headquartered in Jacksonville, Florida. We work with distribution partners, managing general agents (MGAs), and program administrators to deliver insurance solutions and services. Our Finance team turns financial and operational data into insight that supports business decisions. Role Overview The FP&A Analyst supports budgeting, forecasting, management reporting, and financial analysis for Fortegra’s insurance and services businesses. Working under the guidance of the Senior Manager or Director of FP&A, you will maintain financial models, validate data, investigate variances, and prepare insights that help the team understand business performance. This individual contributor role offers coaching and increasing analytical responsibility for an early-career finance professional. Key Responsibilities Prepare monthly and quarterly financial reports, supporting schedules,...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

The Account Service Representative (ASR) is responsible for managing the full lifecycle of new business processing and account servicing across multiple system platforms. This role requires proficiency in delivering exceptional customer service and ensuring seamless interactions with insureds, agents, accounts, and internal departments. The ASR will proactively manage and process premium and/or claims bordereaux files, while tracking detailed process results and identifying and resolving outstanding balances or errors. Additionally, the ASR will perform monthly and inception-to-date account reconciliations. This role ensures the efficient and accurate handling of claims and premiums, collaborating with various departments, and maintaining a high level of service excellence in a fast-paced, high-volume production environment. Qualifications: Minimum of 3-5 years of experience in a similar role, preferably within the insurance, finance, or business operations sector. Proven...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual leads...

The Doctors Company is seeking an experienced Vice President of Underwriting to join our team. This is a hybrid opportunity based in our Jacksonville, FL office.   Qualifications: Bachelor’s degree or equivalent, preferably in Business or Economics. RPLU or CPCU designation, or progress in obtaining such a designation, is preferred. Eight (8) or more years Insurance management or supervisory experience, with emphasis on working with multiple staff and business teams, including underwriting and product development. Ten (10) or more years Commercial general liability or professional liability insurance underwriting, claims and/or product development experience with insurance or contract law strongly preferred. Responsibilities Leadership Development & Staff Management Develop and communicate regional, department, and individual staff plans that support corporate priorities. Discuss performance expectations for each role and identify any staff...

This position is for a professional contributor in catastrophe risk management, who works under moderate supervision. The individual will assist other team members in gathering and preparing data for catastrophe analyses, by reviewing exposure data for accuracy, validity, and identifying abnormalities. The candidate will perform catastrophe risk analytics necessary for reinsurance evaluation under the guidance of senior team members. The position requires a self-starter who manages moderately complex analyses in partnership with internal and external teams to confidently communicate needs, findings, and recommendations. The candidate should have a willingness to continually develop skills in risk management and the (re)insurance industry. Responsibilities: Key responsibilities will include, but not limited to: Work directly with underwriters to gather and prepare quarterly portfolio rolls up for catastrophe modeling. Assess the data quality to ensure the data used in the...

We are seeking a highly motivated and customer-focused Account Manager to serve as the primary liaison between clients and internal departments throughout the implementation and ongoing management of warranty and protection product programs. This role combines account management, project coordination, and customer relationship management to ensure successful program launches, exceptional client experiences, and continued growth of existing partnerships. The ideal candidate will possess strong communication and analytical skills, experience in the warranty or service contract industry, and the ability to manage multiple projects simultaneously. This individual will work closely with Sales, Operations, Product, Compliance, IT, Claims, and Finance teams to facilitate seamless onboarding, support revenue growth initiatives, and identify opportunities to expand product offerings within existing accounts. Minimum Qualifications: Bachelor’s Degree or 10+ years of equivalent work...

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals. Minimum Qualifications: A Bachelor’s degree or the equivalent education and/or experience. 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs). Direct oversight of commercial auto and specialty transport claims and coverage disputes. Provide coverage, liability, and damages...

The Senior Staff Accountant manages commission statements, reconciles accounts, and resolves discrepancies. Oversees premium and commission receivables, coordinating payments with clients, accounts, and agents. Prepares and validates journal entries for financial reporting, supports audits, and analyzes commission-related variances. Builds strong relationships with internal and external stakeholders while collaborating with Sales, Underwriting, and Finance teams to ensure accuracy in commission processes. Minimum Qualifications: Bachelor's degree in Accounting or equivalent work experience. At least 5 years of accounting experience required. Insurance industry experience preferred. Basic understanding of profit share or retrospective commissions. Primary Job Functions: Account reconciliations including resolution of reconciling items Maintain a list of all aged account receivable balances by associated client, account, or agent Running periodic reports,...

About Fortegra Fortegra is a specialty insurance company and services provider headquartered in Jacksonville, Florida. We partner with distribution partners, MGAs, and program administrators to deliver insurance solutions and services. Our Finance team turns complex financial and operational data into insight that guides the business. Role Overview The Senior Manager of FP&A leads assigned planning and performance management workstreams and serves as the primary finance partner to designated businesses or functions. Reporting to the VP, FP&A, this hands-on role owns forecasts, analyzes business performance, and develops recommendations that support management decisions. The Senior Manager also reviews the Financial Analyst’s work and coaches a Leadership Development Program (LDP) participant. Key Responsibilities ·        Own assigned components of the annual operating plan, reforecast, and monthly performance reviews, including timelines, assumptions,...

Reporting to the North American Regional VP, People & Culture, this Business Partner will support people leaders, managers, and employees across the United States and Canada. This is a hands-on, regional HR role focused on employee relations, employee engagement, and the day-to-day delivery of HR programs—bringing People & Culture policies and programs to life for the region while leveraging AI and self-service tools to create a frictionless employee experience. Key Responsibilities:   Own the regional rollout of core HR programs (onboarding, performance management, engagement surveys) for the US and Canada, ensuring consistent, high-quality execution aligned to global P&C standards. Serve as the primary point of contact for people leaders and employees on day-to-day HR matters, employee relations issues, and policy interpretation. Coach and support managers on performance management practices, including performance improvement plans, handbook guidance, and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Join a Team Built on Relationships, Growth, and Results! Brown & Brown is seeking an experienced Commercial Lines Account Executive to join our growing team in Jacksonville, Florida. As an Account Executive, you will serve as a trusted advisor to commercial clients, partnering closely with Producers, carrier partners, and internal teams to deliver exceptional service, develop tailored insurance solutions, and drive client retention and growth. This role combines relationship management, strategic account oversight, and business development support to ensure clients receive best-in-class risk management guidance and insurance expertise. At Brown & Brown, we are a meritocracy where performance, initiative, and achievement are recognized and rewarded. We offer the entrepreneurial spirit of a local office backed by the resources,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

The Claims Assistant Manager is a key operational leader responsible for overseeing daily claims operations, employee performance, workload management, and customer service delivery across multiple lines of business. This role leads, coaches, and develops a team of claims associates while ensuring productivity, quality, service level, and compliance expectations are consistently achieved. The Assistant Manager serves as a primary escalation point for complex claims and customer concerns, drives operational efficiency through data-driven decision making, and partners with Quality, Training, and cross-functional teams to strengthen execution and improve outcomes. The ideal candidate is adaptable, resilient, analytical, and comfortable, leading through change in a fast-paced, metrics-driven environment while fostering a culture of accountability, collaboration, and continuous improvement.   Minimum Qualifications: High School diploma or equivalent required....

The FNOL Customer Service Advisor ensures the delivery of exceptional customer support through fast, accurate, and empathetic communication while supporting First Notice of Loss (FNOL) reporting, claims intake, and administrative claim functions. This role serves as the first point of contact for policyholders, branch representatives, managing general agents, and business partners by assisting with claim reporting, customer inquiries, payment processing, documentation handling, and operational claim support activities. This position combines customer service, FNOL documentation, claims administration, and operational support responsibilities in a fast-paced, high-volume environment requiring strong multitasking, attention to detail, professionalism, and the ability to navigate multiple systems simultaneously. Qualifications: High School Diploma or equivalency required. Minimum 3 years of customer service experience required; call center experience preferred....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Placement Analyst  to join our growing team in Jacksonville, FL .          The individual assists with the marketing efforts of new business and renewals accounts.     How You Will Contribute:      Assist with the marketing efforts of new business accounts by preparing insurance submissions which will include applications, loss runs and any other pertinent information on the account.   Submit the insurance submission to the insurance carriers for quoting via email and online rating.  Follow up with carriers on quotations of the submissions.   Develop relationships with insurance carriers.  Develop in-depth knowledge of different insurance products offered by insurance carriers – rating plans and programs, particularly work comp loss sensitive plans.  Contact...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Placement Coordinator  to join our growing team in Jacksonville, FL .          The purpose of this position is to support the Placement Team. Responsible for the successful placement of commercial client insurance programs, both new and renewal, under the direction of the CL Market Leader. Job duties include evaluation of submission for the purpose of suggesting appropriate markets to be approached for quotations, analyzing quotes obtained from various insurance companies and reviewing quote options with Insurance Placement Team/Producers.  Creating high quality and accurate proposals for presentation.  This individual will help develop and maintain close working relationships with insurance company representatives and brokers as well as agency producers and account managers within the office....

The Director of Operations is responsible for actively leading the design, standardization, quality, efficiency, innovation, and improvement of robust operations processes, the equipment, technology, systems, tools, and training that support them, and the quality of the resulting product and service outcomes for customers. As a key member of the leadership team, they play a crucial role in maintaining Nearmap's reputation for excellence in our industry. KEY RESPONSIBILITIES Drive daily performance of operations teams to exceed service and quality levels (SLAs) while operating within budget framework Ensure customer services are delivered on schedule, within scope, and in compliance with all quality and service level standards Establish and maintain Quality Control/Quality Assurance programs that exceed customer requirements Develop, document, and control procedures, processes, standards, and training for operations-related activities in coordination with functional area...

Responsible for leading, supervising and developing the activities of the accounts receivable functions, including overseeing, and participating in all work activities, producing financial reports, and performing a variety of technical as well as managerial tasks relative to the department. KEY RESPONSIBILITIES Participates and makes recommendations in the selection, training, development, and compensation management of Accounts Receivable employees Manages, motivates, and develops associates to become functional and effective members of the team and the organization through performance management Develops, reviews, and monitors performance goals within each department and is accountable for meeting said goals Facilitates interaction within the departments assigned as well as fosters communication throughout the organization. Prepares and conducts Employee Performance Reviews and Corrective Action Plans.  Assists in the development of employee goals and improvements...

The Liability Coverage Counsel will serve as a key legal and technical resource within the Claims division, providing guidance on complex insurance coverage matters involving commercial liability claims. Reporting to the Chief Claims Officer, this individual will partner closely with claims professionals, underwriting, product, and other internal stakeholders to evaluate coverage, interpret policy language, manage coverage disputes, and support the effective resolution of high-exposure and litigated claims. The ideal candidate will have significant experience analyzing coverage under Commercial General Liability, Excess/Umbrella Liability, Commercial Auto Liability, and Professional Liability policies. This role requires strong legal judgment, practical business acumen, and the ability to communicate complex coverage issues clearly to both legal and non-legal audiences. Qualifications and Experience Education: Juris Doctor (JD) required from an accredited law school...