23 associate manager jobs found in Jacksonville

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual leads...

The LDP Associate is a highly motivated recent college graduate who will rotate to two (2) to four (4) operational areas throughout the 2-year program. Each rotation will last 6 to 12 months and is assigned based on the associate’s qualifications and interests as well as business need. Rotations include the following departments: Financial Planning & Analysis, Corporate Accounting, Internal Audit, Compliance, Data Analytics, IT, Underwriting, Account Management, Marketing, Operations, and Business Analysis. While in the rotation, the LDP associate will report to the designated rotation manager and will be responsible for assigned tasks and duties relevant to that department. What LDP will gain: Exposure to multiple business units and senior leadership. Hands-on experience in strategic and operational initiatives. A strong professional network across the organization. Mentorship, coaching, and leadership development opportunities Minimum Qualifications:...

The Claims Assistant Manager is a key operational leader responsible for overseeing daily claims operations, employee performance, workload management, and customer service delivery across multiple lines of business. This role leads, coaches, and develops a team of claims associates while ensuring productivity, quality, service level, and compliance expectations are consistently achieved. The Assistant Manager serves as a primary escalation point for complex claims and customer concerns, drives operational efficiency through data-driven decision making, and partners with Quality, Training, and cross-functional teams to strengthen execution and improve outcomes. The ideal candidate is adaptable, resilient, analytical, and comfortable, leading through change in a fast-paced, metrics-driven environment while fostering a culture of accountability, collaboration, and continuous improvement.   Minimum Qualifications: High School diploma or equivalent required....

The Account Service Representative (ASR) is responsible for managing the full lifecycle of new business processing and account servicing across multiple system platforms. This role requires proficiency in delivering exceptional customer service and ensuring seamless interactions with insureds, agents, accounts, and internal departments. The ASR will proactively manage and process premium and/or claims bordereaux files, while tracking detailed process results and identifying and resolving outstanding balances or errors. Additionally, the ASR will perform monthly and inception-to-date account reconciliations. This role ensures the efficient and accurate handling of claims and premiums, collaborating with various departments, and maintaining a high level of service excellence in a fast-paced, high-volume production environment. Qualifications: Minimum of 3-5 years of experience in a similar role, preferably within the insurance, finance, or business operations sector. Proven...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business    If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed    Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients    Location Details:     Pensacola, Tallahassee, Jacksonville, Fleming Island, Ponte Vedra, St. Augustine, Heathrow, Daytona Beach, Lady Lake, Wildwood, Leesburg, Ocala, and Gainesville.   Position...

Job Summary The Claims Operations Analyst is responsible for supporting data-driven decision-making across claims operations through reporting, analysis, operational insights, and process optimization. Responsibilities can include, but are not limited to, developing and maintaining recurring and ad hoc reports, analyzing operational and claims data, supporting billing oversight activities, and assisting with operational workflows related to claims administration and vendor management. This role is expected to leverage reporting tools, analytics, and emerging AI-enabled technologies to improve reporting accuracy, efficiency, and visibility across the organization. The Claims Operations Analyst will partner with operational leaders and cross-functional teams to provide meaningful insights, identify trends and opportunities, and support informed business decisions through accurate and impactful reporting. Additional responsibilities may include supporting servicer maintenance...

This position is for a professional contributor in catastrophe risk management, who works under moderate supervision. The individual will assist other team members in gathering and preparing data for catastrophe analyses, by reviewing exposure data for accuracy, validity, and identifying abnormalities. The candidate will perform catastrophe risk analytics necessary for reinsurance evaluation under the guidance of senior team members. The position requires a self-starter who manages moderately complex analyses in partnership with internal and external teams to confidently communicate needs, findings, and recommendations. The candidate should have a willingness to continually develop skills in risk management and the (re)insurance industry. Responsibilities: Key responsibilities will include, but not limited to: Work directly with underwriters to gather and prepare quarterly portfolio rolls up for catastrophe modeling. Assess the data quality to ensure the data used in the...

We are seeking a highly motivated and customer-focused Account Manager to serve as the primary liaison between clients and internal departments throughout the implementation and ongoing management of warranty and protection product programs. This role combines account management, project coordination, and customer relationship management to ensure successful program launches, exceptional client experiences, and continued growth of existing partnerships. The ideal candidate will possess strong communication and analytical skills, experience in the warranty or service contract industry, and the ability to manage multiple projects simultaneously. This individual will work closely with Sales, Operations, Product, Compliance, IT, Claims, and Finance teams to facilitate seamless onboarding, support revenue growth initiatives, and identify opportunities to expand product offerings within existing accounts. Minimum Qualifications: Bachelor’s Degree or 10+ years of equivalent work...

The Senior Staff Accountant manages commission statements, reconciles accounts, and resolves discrepancies. Oversees premium and commission receivables, coordinating payments with clients, accounts, and agents. Prepares and validates journal entries for financial reporting, supports audits, and analyzes commission-related variances. Builds strong relationships with internal and external stakeholders while collaborating with Sales, Underwriting, and Finance teams to ensure accuracy in commission processes. Minimum Qualifications: Bachelor's degree in Accounting or equivalent work experience. At least 5 years of accounting experience required. Insurance industry experience preferred. Basic understanding of profit share or retrospective commissions. Primary Job Functions: Account reconciliations including resolution of reconciling items Maintain a list of all aged account receivable balances by associated client, account, or agent Running periodic reports,...

Responsible for safeguarding confidentiality, integrity, and availability of data, applications, infrastructure, and AI systems across the organization. The Security Analyst leads day-to-day operations of the company’s security tooling across on-premises, cloud, and SaaS environments, drives the identification, investigation, and resolution of security events, and partners with engineering and operations teams to embed security throughout the software development and deployment lifecycle. The role also helps the organization securely adopt, deploy, and govern AI technologies   Primary Job Functions: Security Operations & Incident Response Monitor and tune in-place security solutions (SIEM, EDR/XDR, SOAR, email security, DLP, CSPM) for efficient and appropriate operation. Lead investigations into security incidents escalated beyond Tier 1, including triage, forensic analysis, containment, eradication, and recovery. Develop, maintain, and tune detections (e.g.,...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their Acentria team. Location: Remote-must reside in EST or CST timezone. Job Summary: The Commercial Insurance Account Manager is responsible for the day-to-day management, marketing, renewal, and servicing of a complex book of business focused on apartment communities, multifamily housing, and other habitational risks. This role partners closely with the Producer and a collaborative service team to deliver responsive client service, maintain strong carrier relationships, and support timely, accurate execution across large and demanding accounts. Essential Functions: Manage and service an assigned book of commercial insurance business concentrated in apartment communities, multifamily housing, and habitational risks. Lead the renewal process with the Producer and service team, including...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   On-Site Position located at 1876 Everlee Road, Jacksonville, FL 32216   Position Schedule/Shift:    Must be available to   work   a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.     Position Summary :     Join our team as a   Service Vehicle Operator   and be the hero our AAA members rely on when they need help most.   You’ll   respond to service calls,   assist   stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.   Key...

The FNOL Customer Service Advisor ensures the delivery of exceptional customer support through fast, accurate, and empathetic communication while supporting First Notice of Loss (FNOL) reporting, claims intake, and administrative claim functions. This role serves as the first point of contact for policyholders, branch representatives, managing general agents, and business partners by assisting with claim reporting, customer inquiries, payment processing, documentation handling, and operational claim support activities. This position combines customer service, FNOL documentation, claims administration, and operational support responsibilities in a fast-paced, high-volume environment requiring strong multitasking, attention to detail, professionalism, and the ability to navigate multiple systems simultaneously. Qualifications: High School Diploma or equivalency required. Minimum 3 years of customer service experience required; call center experience preferred....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Placement Analyst  to join our growing team in Jacksonville, FL .          The individual assists with the marketing efforts of new business and renewals accounts.     How You Will Contribute:      Assist with the marketing efforts of new business accounts by preparing insurance submissions which will include applications, loss runs and any other pertinent information on the account.   Submit the insurance submission to the insurance carriers for quoting via email and online rating.  Follow up with carriers on quotations of the submissions.   Develop relationships with insurance carriers.  Develop in-depth knowledge of different insurance products offered by insurance carriers – rating plans and programs, particularly work comp loss sensitive plans.  Contact...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Placement Coordinator  to join our growing team in Jacksonville, FL .          The purpose of this position is to support the Placement Team. Responsible for the successful placement of commercial client insurance programs, both new and renewal, under the direction of the CL Market Leader. Job duties include evaluation of submission for the purpose of suggesting appropriate markets to be approached for quotations, analyzing quotes obtained from various insurance companies and reviewing quote options with Insurance Placement Team/Producers.  Creating high quality and accurate proposals for presentation.  This individual will help develop and maintain close working relationships with insurance company representatives and brokers as well as agency producers and account managers within the office....

Corporate Staff Accountant About the Role Fortegra is seeking a Corporate Staff Accountant that will help ensure Fortegra’s financial records are accurate, complete, and ready for reporting. This person plays a key role in the monthly close process by preparing journal entries, reconciling balance-sheet accounts, researching discrepancies, and resolving outstanding items. Beyond maintaining the general ledger, the role looks for opportunities to improve accounting processes, strengthen controls, and help the finance team operate more efficiently. This is a hands-on position for an experienced accountant who can independently manage deadlines and priorities while partnering with colleagues across the business. The role also supports audit requests, unclaimed-property activities, financial reporting, and special accounting projects as needed. In short, this person helps keep the books accurate, the close on schedule, and the accounting function continuously...

Underwriter, Alternatives Risk About the Role Fortegra is looking for an Underwriter, Alternative Risk to join our Alternatives Risk Product Team. This is an excellent opportunity for an insurance professional to expand upon their foundational underwriting skills while supporting a dynamic and growing specialty products portfolio. We're especially looking for someone with an inquisitive mind, someone who asks questions, digs into the details, and is genuinely curious about how the business works. You'll work closely with agents and internal partners to evaluate applications, develop competitive quotes, and help manage the full policy lifecycle. What You'll Do ●       Review and evaluate applications for coverage across Fortegra's Alternatives Risk product lines. ●       Develop quotes using established rating tools and underwriting methodology. ●       Manage quote workflows to ensure timely delivery and responsiveness to agents and...

The Training Specialist is responsible for designing, developing, coordinating, and facilitating training programs that support employee onboarding, performance improvement, process changes, and ongoing professional development. This role partners with business leaders and subject matter experts (SMEs) to create engaging learning experiences that improve employee knowledge, skills, and performance while ensuring consistency across the organization. Minimum Qualifications: High School Diploma or equivalent. 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields. Experience facilitating both virtual and classroom-based training. Experience creating training materials and learning content. Primary Job Functions: Facilitate instructor-led, virtual, and blended learning programs. Conduct new hire onboarding and departmental training sessions. Deliver refresher...

Responsible for leading, supervising and developing the activities of the accounts receivable functions, including overseeing, and participating in all work activities, producing financial reports, and performing a variety of technical as well as managerial tasks relative to the department. KEY RESPONSIBILITIES Participates and makes recommendations in the selection, training, development, and compensation management of Accounts Receivable employees Manages, motivates, and develops associates to become functional and effective members of the team and the organization through performance management Develops, reviews, and monitors performance goals within each department and is accountable for meeting said goals Facilitates interaction within the departments assigned as well as fosters communication throughout the organization. Prepares and conducts Employee Performance Reviews and Corrective Action Plans.  Assists in the development of employee goals and improvements...

Job Summary The Vice President, Complex Claims provides executive leadership for Fortegra's Complex Claims function, overseeing the handling, strategic direction, coverage analysis, litigation oversight, and resolution of the Company's highest-severity, major loss, and high-value litigated claims. This role serves as the senior technical and legal claims resource, providing strategic leadership through close collaboration with cross-functional business leaders and external partners, including outside counsel, TPAs, and expert vendors, to optimize claim outcomes, protect the Company's financial interests, identify emerging risks and loss trends, support underwriting profitability, and ensure timely, fair, and compliant claim resolution. Leading the Complex Claims function, the Vice President is responsible for its overall performance, strategic direction, reserving philosophy, litigation management, and operational excellence while driving continuous improvement across...