27 care team lead jobs found in Jacksonville, FL

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment. This position requires a focus on incident resolution, supporting critical tasks, and providing seamless communication for technical issues.   Key Responsibilities: Technical Support & Incident Resolution: Provide comprehensive technical support across a range of hardware, software, and network issues. Take ownership of service requests and technical problems, ensuring prompt and effective resolution to minimize disruption to business operations. Address and escalate issues as necessary to ensure timely solutions. Regional and Expansion Site IT Support: Assist in providing reliable IT support to regional offices, remote users, and future expansion sites. Security &...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Senior Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Description Apply Today – Training Classes Begins July and Aug 2026!   Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.   Key Date: Unlicensed Class: July 27, 2026 Licensed Class: August 10, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details:...

CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Pensacola, FL area.  Work from home, and on the road. Monday – Friday, regular business hours.   As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families.  Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others.  This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source Utilizes their medical and nursing knowledge to...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be...

Responsible for safeguarding confidentiality, integrity, and availability of data, applications, infrastructure, and AI systems across the organization. The Security Analyst leads day-to-day operations of the company’s security tooling across on-premises, cloud, and SaaS environments, drives the identification, investigation, and resolution of security events, and partners with engineering and operations teams to embed security throughout the software development and deployment lifecycle. The role also helps the organization securely adopt, deploy, and govern AI technologies   Primary Job Functions: Security Operations & Incident Response Monitor and tune in-place security solutions (SIEM, EDR/XDR, SOAR, email security, DLP, CSPM) for efficient and appropriate operation. Lead investigations into security incidents escalated beyond Tier 1, including triage, forensic analysis, containment, eradication, and recovery. Develop, maintain, and tune detections (e.g.,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent   AAA – The Auto Club Group | Full ‑ time | W ‑ 2 | Base Pay + Incentives + Full Benefits     $5,000   Ramp-up Compensation Support     **To qualify applicants must be new to ACG .    There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application**   This is a relationship driven sales role with long-term income potential through commission   We know building a client base takes time, which is why we offer ramp-up earnings support during your first months   as you grow your pipeline and book of business    Success in this role comes from:   Consistent outreach   Strong follow-up   Community networking   Building trust with client s...

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote role. The shift for this position is Monday - Friday: 1:00 PM - 9:30 PM EST. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed) orders...

The Senior Data Analyst is a member of the Data Engineering team, responsible for acquiring, managing, validating, and analyzing data as it moves through Fortegra's data ecosystem — from ingestion into Snowflake to downstream delivery into Oracle, reporting platforms, and other systems. This role serves as a critical bridge between the Data Engineering team and its key business partners in Finance and Premium Operations, translating business needs into data requirements and translating data findings into clear, actionable business insight. Because this role sits at the intersection of engineering and business, exceptional communication skills are essential. The Senior Data Analyst must be equally comfortable working through a technical data problem with an engineer and presenting a reconciliation finding to a Finance or Operations leader, translating clearly in both directions. Minimum Qualifications Education Bachelor's degree in Accounting, Statistics, Finance,...

The Training Specialist is responsible for designing, developing, coordinating, and facilitating training programs that support employee onboarding, performance improvement, process changes, and ongoing professional development. This role partners with business leaders and subject matter experts (SMEs) to create engaging learning experiences that improve employee knowledge, skills, and performance while ensuring consistency across the organization. Minimum Qualifications: High School Diploma or equivalent. 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields. Experience facilitating both virtual and classroom-based training. Experience creating training materials and learning content. Primary Job Functions: Facilitate instructor-led, virtual, and blended learning programs. Conduct new hire onboarding and departmental training sessions. Deliver refresher...

About the Role Fortegra is seeking a Senior AI Marketing Specialist to help explore, test, and operationalize artificial intelligence across our marketing function. Reporting to the Manager, Performance Marketing, this role focuses on how AI is changing the way Fortegra and its brands are discovered in search, how our campaigns are structured and executed, and how our marketing team works day to day, and on turning that exploration into repeatable, reliable practice for the team. Key projects include leading our LLM and AI search visibility efforts (how Fortegra and its brands appear in AI-driven search and answer engines), supporting AI integration across our digital platforms, and contributing to campaign structuring that keeps creative and content execution consistent and efficient. The day-to-day work is workflow-oriented: identifying where AI can remove friction, building the frameworks and documentation that make AI-assisted work dependable, and helping the broader...

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote role. The shift for this position is Monday - Friday: 11:00 AM - 7:30 PM EST. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed)...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent   AAA – The Auto Club Group | Full ‑ time | W ‑ 2 | Base Pay + Incentives + Full Benefits    $5,000 Ramp-up Compensation Support   **To qualify applicants must be new to ACG.  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application**  This is a relationship driven sales role with long-term income potential through commission   We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business    Success in this role comes from:  Consistent outreach  Strong follow-up  Community networking...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description $1,500 to $3,000 Signing Bonus - amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. Ready to turn your sales skills into a career you love? Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry. What We Offer: Competitive base pay +...

Company Details "Our Company provides a state of predictability which allows brokers and agents to act with confidence." Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion. Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess.    The Company is an equal employment opportunity employer. Responsibilities The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working closely with business stakeholders to...

Fortegra is seeking an experienced Credit, Political Risk & Surety Program Manager to oversee delegated underwriting relationships with MGAs. The role will act as the carrier-side technical lead, ensuring underwriting activity remains within agreed authority, risk appetite and governance standards while supporting disciplined portfolio growth and long-term portfolio performance across UK and US markets. The successful candidate will bring deep experience in structured credit, credit and political risk underwriting, and/or surety, alongside a strong understanding of international insurance and reinsurance market dynamics.   Key Responsibilities Manage the relationship with the Credit, Political Risk & Surety MGA(s) Review and approve or decline referred risks based on structure, risk quality, aggregate exposure and portfolio strategy Ensure adherence to underwriting guidelines, authority levels and program documentation Monitor portfolio exposures,...

The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data entry and review Able to learn and operate corporate proprietary systems Enters assigned electronic (email/fax/data feed) orders into coordination system Ensures all case stakeholders are updated...

We are seeking a ServiceNow Engineering Leader to own and evolve our enterprise ServiceNow platforms spanning IT Service Management (ITSM), Business Continuity Management (BCM), Security Operations, CMDB, and CSDM. This role is designed for an engineering leader with deep platform, integration, and administration experience across the ServiceNow ecosystem. The environment is complex and operates at enterprise scale across multiple locations, with significant workflow customization and enterprise integrations that require strong engineering judgment alongside hands-on administration capability.   Key Responsibilities: Platform Architecture & Engineering Ownership Own the end-to-end architecture of the enterprise ServiceNow platform spanning ITSM, Business Continuity Management, Security Operations, CMDB, and CSDM across multiple locations. Lead the design and evolution of workflows, data models, and automation across all modules, ensuring scalability,...

The Doctors Company Underwriting Group is focused on offering coverage to the medical malpractice insurance industry’s most complex risks. We are a cohesive and dynamic team that applies creative and flexible underwriting solutions to meet all challenges presented by the changing healthcare environment. Our underwriting appetite includes primary and/or excess coverage, loss-sensitive programs with multi-state capabilities on an admitted basis, and more. We welcome self-motivated, creative, innovative, high-energy, effective communicators with in-depth knowledge of large account medical malpractice coverage. The right candidate possesses solid interpersonal and collaboration skills and is comfortable communicating at all levels of an organization and with brokers and insureds. Your experience and talent will provide a fresh perspective as we fulfill the company’s strategic growth goals in the large complex account arena. The Doctors Company is seeking an Underwriting Analyst to...