17 client service manager jobs found in Jacksonville, FL

The Business Relationship Manager is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the service provider is able to meet these needs with an appropriate catalogue of services. The Business Relationship Manager works closely with the Service Level Manager. Minimum Qualifications: Bachelor’s Degree or equivalent work experience. 7-9 years experience engaging Business stakeholders regarding Client initiatives. Primary Job Functions: Process incoming cash receipts for assigned Customers. Perform premium, commission, and accounts receivable reconciliations as needed on an inception-to-date, month-to-date, or year-to-date basis for assigned Customers. Assist with audit requests. Maintain internal and external Customer Relationships. Ensure that the service provider continues to understand the needs of existing customers and establishes relationships with potential new customers. Identify...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville, FL!   The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams. How You Will Contribute:   Process daily mail, including faxes and e-mail, for assigned accounts Answer and process all telephone requests for assigned accounts Enter all required data into system to maintain current file data on all assigned accounts Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships.   Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...

  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Personal Lines Underwriter. This is an outstanding opportunity to grow a book of business by selecting and writing new business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data...

Our Account Managers are the liaisons between our clients and the rest of the organization, exclusively focused on the success and profitability of our partnerships, while ensuring the best experience for our clients and mutual customers. Account Managers accomplish this through delivering on their core objectives and responsibilities. In addition, they are responsible for ensuring the Sales team has the tools and resources needed to achieve current and future revenue targets. A successful Account Manager is: Service-oriented – ready to go the extra mile for their clients. Strategic – doesn't get trapped in the weeds, understands the bigger picture. Proactive – does not wait to act but is in charge. Empathetic – deeply understand the goals, drivers, and needs of others. Minimum Qualifications: Bachelor’s Degree or equivalent work experience. 2 – 5 years experience in an Account Management, Client Success, or Relationship Management environment....

The National Sales Training Manager is responsible for needs assessments, instructional design and development, launch, execution and management of training and skill development initiatives and curriculum, delivery and tracking of training programs to Fortegra’s external customers. Collaboration with Learning & Development, Marketing, Warranty Sales and Account Management Divisions, client contacts and associates is required. Develops and delivers programs that support both customer onboarding and ongoing training needs across Fortegra’s Warranty (Consumer, Auto, Wireless) Insurance and Specialty programs.  Developed programs will provide comprehensive soft-skills, product knowledge, sales-enablement, and compliant sales practices, utilizing a blend of delivery methods. This blended training approach should include a variety of methods such as individual, classroom, video, and web based (LMS) platforms.  Gathers and provides qualitative and quantitative feedback and...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a  Commercial Lines Account Manager to their  Foundation Risk Partners of FL team. Job Summary: The Commercial Lines Account Manager works in conjunction with the Producer and Marketing in analyzing risk exposure and providing insurance solutions to meet our client’s needs. This position regularly exercises discretion and independent judgment on accounts including but not limited to evaluating and negotiating coverage and pricing, and interpreting, and implementing company policies and procedures. The Account Manager is a subject matter expert in their field and provides a consultative, strategic approach to the execution of day-to-day customer service activities for assigned accounts and can resolve complex customer service problems. The Account Manager initiates the renewal process including preparing submission to proposing and binding coverages as...

Acrisure is growing and looking for insurance professionals interested in joining our Commercial Lines area of business. About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Commercial Lines Account manager is responsible for aiding clients with service needs and making changes to existing accounts.  Specific service and marketing responsibilities...

Acrisure is growing and looking for insurance professionals interested in joining our Personal Lines area of business.  About Acrisure  Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary:  Our Personal Lines Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Coordinator to join our growing team in Jacksonville, FL!   Individual provides technical support to Commercial Lines Account Managers. How You Will Contribute:   Process certificates of insurance / evidence of property—daily and renewals. Process changes endorsements and monthly reports. Issue Auto ID cards. Prepare policies for delivery. Order loss runs and prepare loss summaries. Order Motor Vehicle Reports. Assist with claim data entry. Obtain claim status reports. Close claims. Process Dead files (file setup, Applied activity input/filing). Front Desk backup. Perform clerical functions including, but not limited to, processing/sending faxes, proofreading, and photocopying documents. Licenses & Certifications: 4-40 Insurance...

Provides legal team support through legal research, maintain contract repository, preparation of draft documents and responses and other duties as necessary to assist with company operations and governance. Minimum Qualifications: Paralegal or Associate Degree preferred. At least 3 years' experience supporting contracting function or attorneys.  Primary Job Functions: Perform a variety of corporate governance and law-related tasks while adhering to established processes under the direction of supervising in-house attorney. Research legal issues and gather internal information for project-based legal work. Apply problem-solving techniques to successfully address issues for internal customers. Coordinate with in-house counsel, compliance and other risk partners to facilitate legal work in an efficient and timely manner. Assist in drafting and revision of standardized legal forms and contracts. Assist in managing and maintaining contract database....

The Advisor, Commercial Risk sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of influence while identifying and soliciting sales prospects. PRIMARY RESPONSIBILITIES: Presents proposals in a professional manner, reviewing coverages in detail to ensure understanding. Communicates with clients, prospects, insurance company partners, and service team in an articulate and effective manner. Finalizes the sale and collects necessary documents, applications, etc., and briefs the service team on the policy sale. Develops prospects by becoming involved in community affiliations, attending insurance company partner hosted seminars, building and maintaining relationships with industry contacts, engaging in networking events and through referrals from current accounts. Develops information and recommendations for...

The Director of Sales will be responsible for developing and executing sales strategies to meet revenue targets, managing a team of sales professionals, and ensuring compliance with regulatory requirements. PRIMARY RESPONSIBILITIES: Develop and implement sales strategies to meet revenue and growth targets, identifying opportunities for new sales channels and leading the expansion into new markets. Hire, manage, and provide coaching and support to a team of sales professionals to ensure they meet performance targets and provide excellent customer service. Manage key client relationships, including identifying opportunities to upsell and cross-sell insurance products and services. Develop and maintain up-to-date knowledge of insurance products and services, ensuring that sales professionals are equipped to provide accurate and timely advice to clients. Monitor sales performance and provide feedback and coaching to improve productivity and meet performance targets. Ensure...

In this role, you will oversee key administrative and financial tasks, including processing mail, researching and settling claims, preparing reports, and managing credit card reconciliation. You will handle weekly billing files, resolve credit and charge disputes, confirm plan setups, process customer reimbursements, and file vendor incident reports. Additionally, you will be responsible for researching parts and replacement costs, ordering necessary items, maintaining servicer location data and maps, and updating temporary specialty policies as needed. Success in this position requires strong organizational skills and the ability to effectively manage multiple priorities in a dynamic, fast-paced environment. Minimum Qualifications: High School Diploma or equivalency required. 1-2 years of customer service/administrative experience; experience in a similar industry or in an office environment performing clerical duties is preferred.   Primary Job Functions:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a B e nefits Account Executive to join our growing team in Jacksonville, FL .     The Benefits Account Manager provides support to employee benefit lines by maintaining , expanding, and servicing assigned accounts     How You Will Contribute:     New Business marketing including, but not limited to rating and quoting employee benefit lines   Spend up to 10% of the time outside of the office with clients.   Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts   New Business & Renewal Underwriting including, but not limited to gathering missing enrollment information and all underwriting status follow up   Work directly with group...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Jacksonville, Florida. The Commercial Lines Producer will increase volume of sales through prospect and new client development; and client retention by managing relationships and collaborating with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities. How You Will Contribute: Build a network of professional relationships, identify new leads, and qualify opportunities that meet company standards as prospects. Establish, cultivate, and manage customer relations with clients, as well as professional relationships with carrier partners and internal resources throughout the organization. Conduct risk management surveys, determine insurance coverage needs, develop stewardship...