2 general liability claims supervisor jobs found in Jacksonville, FL

Position Summary The ideal candidate has a strong insurance background and excellent management skills and is seeking a career in a rapidly expanding company that provides targeted capital investments in talent and companies. The Underwriting Operations Supervisor will be responsible for managing the personnel and activities of one of our policy operations teams and driving continual process improvement and innovation. Additionally, they will supervise a team of Underwriting Technical Assistants under the strategic direction of their relevant Operations Manager. What will your job entail? Job Responsibilities: · Manager the workflow for the assigned team or line of business. · Monitor productivity volume, service standards and accuracy for their staff and the business that they support. · Assist in driving process improvement and innovation efforts to continually improve our services for the businesses that we support. · Holds team accountable to ensure emails and tasks...

The Vehicle Service Contract Specialist will handle incoming claim calls and determine coverage in accordance with contract terms. They will review repair shop diagnoses and estimates to evaluate coverage and determine if inspections are necessary. Additionally, they will provide exceptional customer service throughout the claims process. Minimum Qualifications: High School Diploma or Equivalency required. 2 plus years of experience repairing as vehicle technician and /or service department.  Industry certification a plus. (Factory training and ASE’s certification). Communicate claim decisions—approval or denial—clearly to customers, along with next steps. For covered repairs, obtain and review estimates to facilitate timely payment authorization. Verify accuracy of labor times and parts pricing within repair estimates. Negotiate scope of work and pricing with repair facilities when needed. Meet service level agreements (SLAs) for call handling and claim...