45 manager jobs found in Jacksonville, FL

We are seeking a highly motivated and customer-focused Account Manager to serve as the primary liaison between clients and internal departments throughout the implementation and ongoing management of warranty and protection product programs. This role combines account management, project coordination, and customer relationship management to ensure successful program launches, exceptional client experiences, and continued growth of existing partnerships. The ideal candidate will possess strong communication and analytical skills, experience in the warranty or service contract industry, and the ability to manage multiple projects simultaneously. This individual will work closely with Sales, Operations, Product, Compliance, IT, Claims, and Finance teams to facilitate seamless onboarding, support revenue growth initiatives, and identify opportunities to expand product offerings within existing accounts. Minimum Qualifications: Bachelor’s Degree or 10+ years of equivalent work...

About Fortegra Fortegra is a specialty insurance company and services provider headquartered in Jacksonville, Florida. We partner with distribution partners, MGAs, and program administrators to deliver insurance solutions and services. Our Finance team turns complex financial and operational data into insight that guides the business. Role Overview The Senior Manager of FP&A leads assigned planning and performance management workstreams and serves as the primary finance partner to designated businesses or functions. Reporting to the VP, FP&A, this hands-on role owns forecasts, analyzes business performance, and develops recommendations that support management decisions. The Senior Manager also reviews the Financial Analyst’s work and coaches a Leadership Development Program (LDP) participant. Key Responsibilities ·        Own assigned components of the annual operating plan, reforecast, and monthly performance reviews, including timelines, assumptions,...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their Acentria team. Location: Remote-must reside in EST or CST timezone. Job Summary: The Commercial Insurance Account Manager is responsible for the day-to-day management, marketing, renewal, and servicing of a complex book of business focused on apartment communities, multifamily housing, and other habitational risks. This role partners closely with the Producer and a collaborative service team to deliver responsive client service, maintain strong carrier relationships, and support timely, accurate execution across large and demanding accounts. Essential Functions: Manage and service an assigned book of commercial insurance business concentrated in apartment communities, multifamily housing, and habitational risks. Lead the renewal process with the Producer and service team, including...

The Claims Assistant Manager is a key operational leader responsible for overseeing daily claims operations, employee performance, workload management, and customer service delivery across multiple lines of business. This role leads, coaches, and develops a team of claims associates while ensuring productivity, quality, service level, and compliance expectations are consistently achieved. The Assistant Manager serves as a primary escalation point for complex claims and customer concerns, drives operational efficiency through data-driven decision making, and partners with Quality, Training, and cross-functional teams to strengthen execution and improve outcomes. The ideal candidate is adaptable, resilient, analytical, and comfortable, leading through change in a fast-paced, metrics-driven environment while fostering a culture of accountability, collaboration, and continuous improvement.   Minimum Qualifications: High School diploma or equivalent required....

The Senior Manager, Accounts Receivable will oversee the complete Order-to-Cash (O2C) lifecycle and lead a high-performing AR team. This role is responsible for driving operational excellence, ensuring compliance, and optimizing working capital through effective collections and process management. Key Responsibilities Operations & Process Management Oversee the end-to-end O2C lifecycle, including billing, collections, cash application, dispute management, account reconciliations, and AR reporting and analytics Monitor AR performance through reporting and analytics to identify trends, mitigate risks, and support data-driven decision-making Support monthly and year-end close activities, ensuring timely and accurate financial reporting Review and analyze contracts to determine appropriate revenue recognition treatment and ensure alignment with accounting policies Team Leadership & Development Develop, mentor, and lead a high-performing AR team by establishing...

Responsible for leading, supervising and developing the activities of the accounts receivable functions, including overseeing, and participating in all work activities, producing financial reports, and performing a variety of technical as well as managerial tasks relative to the department. KEY RESPONSIBILITIES Participates and makes recommendations in the selection, training, development, and compensation management of Accounts Receivable employees Manages, motivates, and develops associates to become functional and effective members of the team and the organization through performance management Develops, reviews, and monitors performance goals within each department and is accountable for meeting said goals Facilitates interaction within the departments assigned as well as fosters communication throughout the organization. Prepares and conducts Employee Performance Reviews and Corrective Action Plans.  Assists in the development of employee goals and improvements...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Underwriting Specialist plays a vital role in bringing our mission to life by transforming complex insurance processes into a seamless, transparent, and highly personalized client experience. As a trusted partner to both advisors and clients, this individual leads...

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

Job Summary The Customer Experience Representative serves as a key liaison between customers and partners, providing timely assistance, answering questions, and resolving issues in a fast-paced, customer-focused environment. The Customer Experience Representative collaborates with insurance companies and independent adjusters to ensure accurate data collection. This role is centered on delivering personalized solutions tailored to each customer's unique situation, always prioritizing their needs throughout the process. Key Responsibilities   Responds efficiently and accurately via phone, email and CX chat groups to customer inquiries, providing solutions and ensuring that they feel supported and valued Handles high volumes of inbound and outbound customer calls related to but not limited to building material testing status and results, providing first-call resolution and customer satisfaction Resolves customer issues and complaints effectively and efficiently to ensure...

Job Summary The Senior Azure Cloud & Network Engineer is responsible for implementing, supporting, and optimizing secure, scalable, and highly available Microsoft Azure infrastructure, with a strong focus on Azure networking, hybrid connectivity, automation, and cloud infrastructure engineering. This role works hands-on with Azure networking services, hybrid connectivity between on-premises and cloud environments, Infrastructure as Code (IaC), CI/CD pipelines, and cloud platform services. The position partners closely with infrastructure, security, DevOps, and application teams to deliver reliable, repeatable, and secure cloud environments that support enterprise and public-facing applications. The primary focus of this role is Azure cloud networking, with additional responsibility for traditional enterprise networking, infrastructure automation, troubleshooting, and operational support in a large, regulated environment. Minimum Qualifications Education...

The LDP Associate is a highly motivated recent college graduate who will rotate to two (2) to four (4) operational areas throughout the 2-year program. Each rotation will last 6 to 12 months and is assigned based on the associate’s qualifications and interests as well as business need. Rotations include the following departments: Financial Planning & Analysis, Corporate Accounting, Internal Audit, Compliance, Data Analytics, IT, Underwriting, Account Management, Marketing, Operations, and Business Analysis. While in the rotation, the LDP associate will report to the designated rotation manager and will be responsible for assigned tasks and duties relevant to that department. What LDP will gain: Exposure to multiple business units and senior leadership. Hands-on experience in strategic and operational initiatives. A strong professional network across the organization. Mentorship, coaching, and leadership development opportunities Minimum Qualifications:...

The 8-week Summer Internship Program offers students the chance to gain real-world experience in a professional environment, working alongside industry experts. Interns will be placed in one of several departments based on skills, interests, and business needs, including: Internal Audit Data Analytics Underwriting Cybersecurity Business Analysis What Intern will gain: Hands-on experience in your chosen discipline. Exposure to company operations and industry best practices. Mentorship from experienced professionals. Opportunities to network with peers and leaders across the organization. Professional development workshops and end-of-program presentation experience. During the summer internship, the intern will report to the designated manager and will be responsible for assigned tasks and duties relevant to that department. Minimum Qualifications: Currently enrolled in a Bachelor’s or Master’s degree program in a related field (e.g., Business,...

Client Support Specialist – Standard Commercial Lines Location: Ohio, Kentucky or Florida Employment Type: Full-Time, Hybrid, based in one of our locations Why Join Us? Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement. Work in a supportive, collaborative environment focused on teamwork and exceptional client service. Take advantage of ongoing training, licensing support, and continuing education opportunities. Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts. Develop your technical insurance expertise while expanding your professional skills and industry knowledge. Position Summary We are seeking a Client Support Specialist who provides administrative and technical support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position partners closely with Commercial...

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals. Minimum Qualifications: A Bachelor’s degree or the equivalent education and/or experience. 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs). Direct oversight of commercial auto and specialty transport claims and coverage disputes. Provide coverage, liability, and damages...

About Fortegra Fortegra is a specialty insurance company and services provider headquartered in Jacksonville, Florida. We work with distribution partners, managing general agents (MGAs), and program administrators to deliver insurance solutions and services. Our Finance team turns financial and operational data into insight that supports business decisions. Role Overview The FP&A Analyst supports budgeting, forecasting, management reporting, and financial analysis for Fortegra’s insurance and services businesses. Working under the guidance of the Senior Manager or Director of FP&A, you will maintain financial models, validate data, investigate variances, and prepare insights that help the team understand business performance. This individual contributor role offers coaching and increasing analytical responsibility for an early-career finance professional. Key Responsibilities Prepare monthly and quarterly financial reports, supporting schedules,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Join a Team Built on Relationships, Growth, and Results! Brown & Brown is seeking an experienced Commercial Lines Account Executive to join our growing team in Jacksonville, Florida. As an Account Executive, you will serve as a trusted advisor to commercial clients, partnering closely with Producers, carrier partners, and internal teams to deliver exceptional service, develop tailored insurance solutions, and drive client retention and growth. This role combines relationship management, strategic account oversight, and business development support to ensure clients receive best-in-class risk management guidance and insurance expertise. At Brown & Brown, we are a meritocracy where performance, initiative, and achievement are recognized and rewarded. We offer the entrepreneurial spirit of a local office backed by the resources,...

The Accounts Receivable Specialist will manage the Company’s accounts receivable process, ensuring timely and accurate billings and collection of payments, maintaining customer accounts, and providing exceptional service to our customers.   KEY RESPONSIBILITIES Maintain accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are investigated and resolved Ensure company SLAs are met Provide guidelines and documentation for customer accounts Monitor and collect outstanding receivables by contacting customers via email and phone. Process high volume invoices and/or bulk billing statements to customers while verifying accuracy, such as billing details and customer specific requirements Audit accounts for accuracy and completeness Resolve billing discrepancies and tend to customer inquiries Perform daily cash management duties, including the record of bank...

Job Summary The Vice President, Complex Claims provides executive leadership for Fortegra's Complex Claims function, overseeing the handling, strategic direction, coverage analysis, litigation oversight, and resolution of the Company's highest-severity, major loss, and high-value litigated claims. This role serves as the senior technical and legal claims resource, providing strategic leadership through close collaboration with cross-functional business leaders and external partners, including outside counsel, TPAs, and expert vendors, to optimize claim outcomes, protect the Company's financial interests, identify emerging risks and loss trends, support underwriting profitability, and ensure timely, fair, and compliant claim resolution. Leading the Complex Claims function, the Vice President is responsible for its overall performance, strategic direction, reserving philosophy, litigation management, and operational excellence while driving continuous improvement across...

About the Role Fortegra is seeking a Senior Marketing Specialist to support sales enablement, strengthen partner communications, and contribute to revenue growth through well-executed marketing strategy and execution. Reporting to the Manager of Performance Marketing, this role sits at the intersection of marketing strategy, sales enablement, marketing operations, and business development within a specialty insurance environment. This individual will develop and manage sales enablement resources, streamline internal workflows, and elevate the quality and consistency of business development materials that communicate Fortegra's insurance products and service contract offerings to retail and distribution partners. The role requires a disciplined approach to project management, strong written communication, and the ability to translate complex insurance concepts, products, and program structures into clear, compelling, partner-ready content. The ideal candidate is a strong B2B...