31 office manager jobs found in Jacksonville, FL

Responsible for leading, supervising and developing the activities of the accounts receivable functions, including overseeing, and participating in all work activities, producing financial reports, and performing a variety of technical as well as managerial tasks relative to the department. KEY RESPONSIBILITIES Participates and makes recommendations in the selection, training, development, and compensation management of Accounts Receivable employees Manages, motivates, and develops associates to become functional and effective members of the team and the organization through performance management Develops, reviews, and monitors performance goals within each department and is accountable for meeting said goals Facilitates interaction within the departments assigned as well as fosters communication throughout the organization. Prepares and conducts Employee Performance Reviews and Corrective Action Plans.  Assists in the development of employee goals and improvements...

The Accounts Receivable Specialist will manage the Company’s accounts receivable process, ensuring timely and accurate billings and collection of payments, maintaining customer accounts, and providing exceptional service to our customers.   KEY RESPONSIBILITIES Maintain accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are investigated and resolved Ensure company SLAs are met Provide guidelines and documentation for customer accounts Monitor and collect outstanding receivables by contacting customers via email and phone. Process high volume invoices and/or bulk billing statements to customers while verifying accuracy, such as billing details and customer specific requirements Audit accounts for accuracy and completeness Resolve billing discrepancies and tend to customer inquiries Perform daily cash management duties, including the record of bank...

About the Role Fortegra is seeking a Senior Marketing Specialist to support sales enablement, strengthen partner communications, and contribute to revenue growth through well-executed marketing strategy and execution. Reporting to the Manager of Performance Marketing, this role sits at the intersection of marketing strategy, sales enablement, marketing operations, and business development within a specialty insurance environment. This individual will develop and manage sales enablement resources, streamline internal workflows, and elevate the quality and consistency of business development materials that communicate Fortegra's insurance products and service contract offerings to retail and distribution partners. The role requires a disciplined approach to project management, strong written communication, and the ability to translate complex insurance concepts, products, and program structures into clear, compelling, partner-ready content. The ideal candidate is a strong B2B...

Standard Commercial Account Manager Location: Jacksonville  Employment Type: Full-Time Job Summary Are you a relationship-driven insurance professional who thrives on delivering exceptional service? As a Commercial Account Manager (CAM ) you’ll play a key role in supporting and retaining a diverse portfolio of commercial lines clients. You’ll be the go-to expert for coverage placement, policy maintenance, problem resolution, and overall client satisfaction. This position is ideal for a licensed insurance professional who enjoys building meaningful client relationships, navigating complex coverage needs, and helping businesses feel confident and protected. Responsibilities Build & Maintain Strong Relationships - Develop trusted partnerships with clients, underwriters, and producer - Maintain high satisfaction within your assigned book of business - Collaborate with carriers and specialty markets to find the best placement for clients Support...

- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...

Job Summary The Customer Experience Representative serves as a key liaison between customers and partners, providing timely assistance, answering questions, and resolving issues in a fast-paced, customer-focused environment. The Customer Experience Representative collaborates with insurance companies and independent adjusters to ensure accurate data collection. This role is centered on delivering personalized solutions tailored to each customer's unique situation, always prioritizing their needs throughout the process. Key Responsibilities   Responds efficiently and accurately via phone, email and CX chat groups to customer inquiries, providing solutions and ensuring that they feel supported and valued Handles high volumes of inbound and outbound customer calls related to but not limited to building material testing status and results, providing first-call resolution and customer satisfaction Resolves customer issues and complaints effectively and efficiently to ensure...

Job Summary The Materials & Repair Estimate Operations Specialist position performs quality assurance and analytical tasks related to wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.  Role Location:  Fully remote within the continental United States. Key Responsibilities Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met Confirms completion of estimate, support components, billings, and close out the file.  Using industry standard software, such as Xactimate, completes the estimate by providing a valuation of wood cabinetry and/or furniture on an as needed basis which is used by the submitter and compared to our repair estimates to determine the disposition of the damaged items. (i.e. repair vs. replace) Follows-up on incomplete file submissions Communicates any next steps to other team members Assists Operations Manager with analysis of team...

The LDP Associate is a highly motivated recent college graduate who will rotate to two (2) to four (4) operational areas throughout the 2-year program. Each rotation will last 6 to 12 months and is assigned based on the associate’s qualifications and interests as well as business need. Rotations include the following departments: Financial Planning & Analysis, Corporate Accounting, Internal Audit, Compliance, Data Analytics, IT, Underwriting, Account Management, Marketing, Operations, and Business Analysis. While in the rotation, the LDP associate will report to the designated rotation manager and will be responsible for assigned tasks and duties relevant to that department. What LDP will gain: Exposure to multiple business units and senior leadership. Hands-on experience in strategic and operational initiatives. A strong professional network across the organization. Mentorship, coaching, and leadership development opportunities Minimum Qualifications:...

The 8-week Summer Internship Program offers students the chance to gain real-world experience in a professional environment, working alongside industry experts. Interns will be placed in one of several departments based on skills, interests, and business needs, including: Internal Audit Data Analytics Underwriting Cybersecurity Business Analysis What Intern will gain: Hands-on experience in your chosen discipline. Exposure to company operations and industry best practices. Mentorship from experienced professionals. Opportunities to network with peers and leaders across the organization. Professional development workshops and end-of-program presentation experience. During the summer internship, the intern will report to the designated manager and will be responsible for assigned tasks and duties relevant to that department. Minimum Qualifications: Currently enrolled in a Bachelor’s or Master’s degree program in a related field (e.g., Business,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing teams in Jacksonville and Tallahassee, FL.   The Employee Benefits Account Manager supports the maintenance, growth, and servicing of assigned employee benefits accounts by coordinating new business and renewal marketing, underwriting activities, and day-to-day client service needs. This role works closely with clients, carriers, and producers to provide benefit plan support, assist with claims and administrative issues, maintain accurate account records, and ensure timely processing of account activities. The Account Manager develops strong client relationships, applies technical knowledge of employee benefits coverages, and delivers responsive, high-quality service while supporting overall account retention and growth. How You Will...

Client Support Specialist – Standard Commercial Lines Location: Ohio, Kentucky or Florida Employment Type: Full-Time, Hybrid, based in one of our locations Why Join Us? Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement. Work in a supportive, collaborative environment focused on teamwork and exceptional client service. Take advantage of ongoing training, licensing support, and continuing education opportunities. Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts. Develop your technical insurance expertise while expanding your professional skills and industry knowledge. Position Summary We are seeking a Client Support Specialist who provides administrative and technical support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position partners closely with Commercial...

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals. Minimum Qualifications: A Bachelor’s degree or the equivalent education and/or experience. 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs). Direct oversight of commercial auto and specialty transport claims and coverage disputes. Provide coverage, liability, and damages...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville or Tallahassee, FL! The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams. How You Will Contribute:   Process daily mail, including faxes and e-mail, for assigned accounts Answer and process all telephone requests for assigned accounts Enter all required data into system to maintain current file data on all assigned accounts Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by...

Underwriter, Alternatives Risk About the Role Fortegra is looking for an Underwriter, Alternative Risk to join our Alternatives Risk Product Team. This is an excellent opportunity for an insurance professional to expand upon their foundational underwriting skills while supporting a dynamic and growing specialty products portfolio. We're especially looking for someone with an inquisitive mind, someone who asks questions, digs into the details, and is genuinely curious about how the business works. You'll work closely with agents and internal partners to evaluate applications, develop competitive quotes, and help manage the full policy lifecycle. What You'll Do ●       Review and evaluate applications for coverage across Fortegra's Alternatives Risk product lines. ●       Develop quotes using established rating tools and underwriting methodology. ●       Manage quote workflows to ensure timely delivery and responsiveness to agents and...

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.   We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.     Check out...

The Account Service Representative (ASR) is responsible for managing the full lifecycle of new business processing and account servicing across multiple system platforms. This role requires proficiency in delivering exceptional customer service and ensuring seamless interactions with insureds, agents, accounts, and internal departments. The ASR will proactively manage and process premium and/or claims bordereaux files, while tracking detailed process results and identifying and resolving outstanding balances or errors. Additionally, the ASR will perform monthly and inception-to-date account reconciliations. This role ensures the efficient and accurate handling of claims and premiums, collaborating with various departments, and maintaining a high level of service excellence in a fast-paced, high-volume production environment. Qualifications: Minimum of 3-5 years of experience in a similar role, preferably within the insurance, finance, or business operations sector. Proven...

The Training Specialist is responsible for designing, developing, coordinating, and facilitating training programs that support employee onboarding, performance improvement, process changes, and ongoing professional development. This role partners with business leaders and subject matter experts (SMEs) to create engaging learning experiences that improve employee knowledge, skills, and performance while ensuring consistency across the organization. Minimum Qualifications: High School Diploma or equivalent. 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields. Experience facilitating both virtual and classroom-based training. Experience creating training materials and learning content. Primary Job Functions: Facilitate instructor-led, virtual, and blended learning programs. Conduct new hire onboarding and departmental training sessions. Deliver refresher...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: 4320 Deerwood Lake Pkwy Ste 109, Jacksonville, FL 32216 Position Schedule / Shift:...

At USAble Life, we’re committed to making a meaningful difference in the lives of our customers, our communities, and each other. We are a diverse team united by a shared drive to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their unique talents, perspectives, and voices to our culture. Our dedication to delivering exceptional products is matched by our passion for supporting our people. We believe that making an impact extends beyond our office walls, and our longstanding tradition of community involvement reflects that commitment. We’re proud that our employees consistently embrace and uphold this spirit of service. Recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii, USAble Life offers opportunities for personal and professional growth, along with avenues for career advancement. Combined with our engaging culture and comprehensive benefits package, we are committed to ensuring our employees feel valued,...

Company Details Berkley Prime Transportation provides primary auto liability, auto physical damage and general liability to a broad array of trucking operations. We offer superior service to our partner brokers and agents and provide a quality insurance solution to standard and best-in-class truck fleets.     Responsibilities The Underwriter will contribute to the growth and profitability of Berkley Prime Transportation by achieving underwriting and premium goals through effective risk selection, pricing, and account management using data and analytics.   Key functions include but are not limited to the following:     • Review new and renewal commercial insurance risks and determine accurate classification of business, appropriate policy contract forms, and pricing of risk. • Review and act upon pertinent risk information such as loss control reports, motor vehicle reports (MVRs), loss runs, and financial...