2 product development specialist jobs found in Jacksonville, FL

The Solution Specialist I ensures the delivery of excellent customer support through fast, accurate, and exceptional communication. This role requires strong multitasking abilities and adept decision-making skills to manage multiple tasks simultaneously and make critical decisions efficiently. Responsibilities include coordinating with other team members and departments—both internal and external—to resolve customer inquiries and issues effectively. Minimum Qualifications: High School Diploma or equivalency required. 3-4+ years of customer service experience required. Experience in a call center environment required. Experience using 3-4 systems/programs simultaneously. Primary Job Functions: Interact through telephone, SMS, chat, and email communication with internal and external customers. Answer customer inquiries and resolve concerns by quickly identifying needs, demonstrating empathy and understanding for the customer’s perspective, and conveying...

Company Details   Carolina Casualty  is a member company of  W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.    The company is an equal opportunity employer. Responsibilities Carolina Casualty’s internship program immerses you in transportation insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking and offers assignments/projects in specific areas of study. Carolina Casualty seeks creative, curious, innovative and entrepreneurial candidates for its internship and development program. The selected candidates will work hand-in-hand with the...