2 senior property claims representative jobs found in Jacksonville, FL

The FNOL Specialist ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, branch representatives and managing general agents. This role combines Customer Service, FNOL reporting and administrative tasks. Minimum Qualifications: High School Diploma or equivalency required At least 3 years of customer service experience required; experience in a call center environment preferred At least 2 years of experience in a claim’s environment Experience using 3-4 systems/programs simultaneously Bi-Lingual in Spanish is a plus Primary Job Functions: Serve as the first point of contact for policyholders, managing 40-60 inbound calls per day while simultaneously handling claims administration tasks, including data entry, document processing, and managing claim files with clear, empathetic...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing teams in Jacksonville and Tallahassee, FL.   The Employee Benefits Account Manager supports the maintenance, growth, and servicing of assigned employee benefits accounts by coordinating new business and renewal marketing, underwriting activities, and day-to-day client service needs. This role works closely with clients, carriers, and producers to provide benefit plan support, assist with claims and administrative issues, maintain accurate account records, and ensure timely processing of account activities. The Account Manager develops strong client relationships, applies technical knowledge of employee benefits coverages, and delivers responsive, high-quality service while supporting overall account retention and growth. How You Will...