6 senior software developer jobs found in Jacksonville, FL

This position is for a professional contributor in catastrophe risk management, who works under moderate supervision. The individual will assist other team members in gathering and preparing data for catastrophe analyses, by reviewing exposure data for accuracy, validity, and identifying abnormalities. The candidate will perform catastrophe risk analytics necessary for reinsurance evaluation under the guidance of senior team members. The position requires a self-starter who manages moderately complex analyses in partnership with internal and external teams to confidently communicate needs, findings, and recommendations. The candidate should have a willingness to continually develop skills in risk management and the (re)insurance industry. Responsibilities: Key responsibilities will include, but not limited to: Work directly with underwriters to gather and prepare quarterly portfolio rolls up for catastrophe modeling. Assess the data quality to ensure the data used in the...

The Help Desk Technician is responsible for the deployment and support of IS technologies and infrastructure. Along with the daily support of trouble tickets, the Help Desk Technician will be responsible for the support of specific technologies within the areas of hardware, software, and networking.  This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve malfunctions and make the appropriate recommendations to maximize the benefit of IT systems investments. Minimum Qualifications : 2-5 years experience in an onsite Help Desk role Associates degree preferred or combination of work experience and college Minimum of COMPTIA A+, Network +, or general IT certification(s) preferred   Essential Job Functions: Field incoming help requests from end users via help desk system, telephone, e-mail, and chat in a courteous manner.                          Provides support to install, configure,...

This position drives operational excellence and superior customer service by leading a diverse team.  Oversee performance, develop and implement strategies, and foster a customer-focused culture. The role will include coaching, managing complex issues, and enhancing processes to ensure high-quality outcomes. Minimum Qualifications: Bachelor's degree or equivalent work experience. At least 5 years experience in related field. Experience managing a team. Primary Job Functions: Recruit, train, and mentor a diverse team of associates. Monitor team performance through key metrics. Identify trends, address performance issues, and implement strategies to enhance productivity and service quality. Identify and implement process enhancements to streamline operations and improve service delivery. Foster a culture of continuous improvement and innovation within the team. Address complex customer and associate issues with a focus on delivering effective...

This role is a highly managerial position focused on leading the Help Desk, overseeing day to day operations, and ensuring that all support activities are executed with consistency, quality, and accountability. The position requires a confident leader who can manage people, processes, and performance at a high standard.   Minimum Qulifications: Minimum of five years of hands-on help desk support experience. Minimum of three years of experience in a managerial role overseeing Help Desk or IT operations, with five years preferred. ServiceNow ITSM and ServiceNow platform experience preferred. Experience working within ITIL frameworks and applying IT service management best practices in a Help Desk or IT operations environment.   Primary Job Functions: Leadership and Operational Oversight Provides full management and oversight of daily ticket volume, including prioritization, assignment, distribution of work, and overall workflow coordination. Serves...

Fortegra is seeking an Internal AI Forward Deployed Software Engineer to stay ahead of cutting-edge AI developments, rapidly prototype proofs-of-concept (POCs), and advise our organization's various technology teams on integrating the best AI solutions into their platforms and products. You'll be the go-to expert in bridging emerging AI technologies with our internal tech needs, enabling nimble adoption across teams and deploying AI apps in production.  Roles and Responsibilities   Monitor and stay current with the AI technology landscape, including new models, frameworks, tools, and research across areas such as LLMs, multimodal AI, agentic systems, and orchestration platforms, to inform internal recommendations and solution design.  Operate with flexibility across software and data initiatives, contributing where business needs and priorities are most critical. Adapting readily to support both software engineering and data-focused projects as priorities and...

We are seeking a hands-on ServiceNow Claims Lead Engineer to serve as the technical subject matter expert (SME)  for a highly customized specialty claims platform built on ServiceNow. This role is focused on architecture, design, and hands-on development , working closely with engineering leadership, product stakeholders, and a Software Integrator (SI) to deliver scalable, high-quality solutions. The platform leverages ServiceNow Customer Service Management (CSM), App Engine, and Integration Hub  with extensive scripted customizations and complex integrations across policy administration, financial systems, and enterprise data platforms . This role is ideal for someone who enjoys building and evolving complex platforms , staying close to the code, and acting as the go-to technical authority  for ServiceNow architecture and implementation.   Key Responsibilities: Platform Architecture & Technical Ownership Serve as the ServiceNow technical authority...