20 service associate jobs found in Jacksonville, FL

  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Personal Lines Underwriter. This is an outstanding opportunity to grow a book of business by selecting and writing new business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships.   Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...

About the Role Fortegra is seeking an AI-forward Senior Performance Marketing Specialist who leverages artificial intelligence as a core working tool to accelerate sales enablement, strengthen partner communications, and support revenue growth. Reporting to the Manager, Performance Marketing, this role sits at the intersection of marketing strategy, sales enablement, and AI-enabled operations. This individual will help shape how marketing leverages AI to scale sales support, streamline internal workflows, and elevate the quality and speed of business development resources. The role focuses on identifying opportunities to automate repetitive work, enhance messaging through AI-assisted research and writing, and build systems that make marketing resources easier for teams to access and deploy. The ideal candidate brings an entrepreneurial mindset, strong cross-functional collaboration skills, and a curiosity for emerging AI tools that can meaningfully improve marketing and...

The Doctors Company is seeking an Underwriter to join our team in Region III. Region III states include: TX, OK, AR, LA, MS, AL, GA, TN, SC, and FL. This is a hybrid opportunity, reporting to our office in Jacksonville, Florida.   Position Mission Working under the general supervision of management and acting within authority granted, you will appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business. Assist management in training of other underwriting staff and must have the ability to travel as needed. Contacts are policyholders, employees, company managers, agents, claims and legal professionals, and members of the general public.   Qualifications High school graduate or equivalent combination of education and experience required. Must have Property and Casualty Agents license. Associate’s degree (2 years college) or equivalent combination of education and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking  a Commercial Lines Account Coordinator   to join our growing team in   Jacksonville, FL!       The Commercial Lines Account Coordinator will be responsible for providing administrative support to our commercial lines team, ensuring that client accounts are managed effectively and efficiently. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with clients and colleagues.     How You Will Contribute:     Process certificates of insurance / evidence of property—daily and renewals. Process changes endorsements and monthly reports. Issue Auto ID cards. Prepare policies for delivery. Order loss runs and prepare loss summaries. Order Motor Vehicle Reports. Assist with claim data entry....

Responsible for providing professional customer service to insureds and accounts while adjudicating credit protection and debt cancellation claims. Allocates time between claim adjudication and claims customer service, reviewing submitted information, coverage, and documentation in a timely manner. Minimum Qualifications: High School Diploma or equivalent. 2 years’ experience in claims and/or other related claims processes. Customer Service training is imperative since we communicate verbally on the phone and in written correspondence. Fraud Awareness training and Claims Experience required.   Insurance Certifications, designations or licenses preferred, not required. Primary Job Functions: Enter and adjudicate claims by reviewing documentation and determining appropriate action (pay, pend, or deny) in accordance with policy provisions, exclusions, and eligibility criteria. Dynamically allocating time between claim adjudication and inbound...

Primarily responsible for providing exceptional customer service to our clients. Take incoming calls using our Web Warranty/Web Claim program. Review claims for approvals, distribution of authorizations or sending of denial letters. Helps to enforce contractual requirements impartially and expeditiously. Adjudicate, investigate and/or deny claims by verifying submitted information, coverage issued, and other pertinent information. Identify claims of a potentially fraudulent nature and refer to management for review. Monitor and process claims to meet the demands of a production environment and to adhere to established service standards. Process claims via our phone and portal systems using Web Warranty/Web Claims program Handle customer service questions or transfer call to appropriate numbers Adjudicate claims based off the terms and conditions of the service contract Follow-up with Service Providers and Technicians for required claims information Complete Claim...

Job Description Reporting to the Senior Vice President, Treasurer, the Director of Treasury & Investments is responsible for oversight of both the Treasury and Investments functions. Provide general financial oversight, with particular attention to planning, budgeting, and reporting on the operational cash position and investment portfolio, with particular attention to corporate liquidity and risk management related to the company's financial activities. Direct oversight of a team responsible for processing daily cash and investments transactions. Coordinate information flow between finance, treasury, accounting, tax, custodian banks, and third-party investment managers. Review investment reports, portfolio analytics, and market updates and support oversight of portfolio positioning, duration management, and credit exposure.  Duties and Responsibilities for Treasury: Support the Treasurer in managing liquidity, cash forecasting, capital deployment, capital planning...

Job Description: The Financial Analyst – Treasury & Investments is responsible for a variety of duties within both the Treasury and Investments functional areas. At the high level, these can be categorized as supporting investment accounting, investment portfolio oversight and analysis, daily treasury processes, and assisting in the building and maintenance of various spreadsheets needed throughout the group. The Financial Analyst – Treasury & Investments works closely with the internal Treasury & Investments team to help ensure accuracy and efficiency in financial reporting process, payment process, and all data, reporting, and analysis surrounding the investment portfolio. The role will have substantial interaction with both other departments within the Company (including but not limited to finance, accounting, tax, internal audit, underwriting, claims, legal, and IT) as well as various external parties (banking partners, investment advisors, etc.).  Duties and...

The Business Relationship Manager is responsible for building and maintaining positive relationships with internal and external customers, understanding the complex nature of the company’s business and products offered, and aligning business and system requirements for receipt and processing of bordereau files for sales/cancels and/or claims.  Complete processing reconciliations to include research and resolution of differences and applying and tracking receivables.  The Business Relationship Manager pro-actively manages the overall operational relationship with MGA’s/customers/accounts and is a trusted partner working directly with our Sales, Underwriting, and Financial teams.  Minimum Qualifications: Bachelor’s Degree in Accounting and/or Business, Computer Science, Information Systems or equivalent work experience. At least 3 years of experience in account management, client relations, or operation support within insurance, finance or related industry. Primary Job...

The Compliance Analyst will assist with the ongoing administration of compliance to support the sale of products offered by Fortegra and its partners. Assist in the research and evaluation of state insurance laws, regulations, and bulletins as well as lender requirements to implement appropriate procedures to ensure compliance in all states and jurisdictions. Minimum Qualifications: Bachelor’s degree or equivalent experience. 3-5 years’ experience in insurance, corporate compliance or legal field. Primary Job Functions: Assist in the product consumer form/contract review process (inclusive of service contracts for automotive and consumer goods, home protection, limited warranties, and motor club programs). Provide recommendations to Compliance management for improvements and utilization. Proactively identify process/service improvement opportunities/efficiencies and make decisions or recommendations on the best course of action for new processes or...

Fortegra is building a next-generation engineering capability focused on AI-accelerated development and rapid application delivery. We are seeking Full Stack Engineers who thrive in fast-moving environments and have deep experience designing, building, and deploying enterprise-grade applications. The ideal candidate is a high-agency engineer with strong expertise in React-based front-end systems, modern backend frameworks, and secure public-facing application architecture, combined with hands-on experience using AI-driven development tools and agentic coding workflows.  Domain experience in Insurance or Financial Services is a big plus. If you are excited about using tools like Claude Code, GitHub CoPilot, Cursor, Lovable, Replit, and other AI-native development tools to dramatically accelerate product development, we want to talk to you.   What You’ll Do:     Build and Ship Production Applications:   Architect and develop enterprise-grade full stack...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking an Office Assistant to join our growing team in  Jacksonville, FL!   In this role, the Individual acts as the first impression for the office and performs clerical duties to support the office. How You Will Contribute:    Answer incoming and ring-back calls in a courteous, timely, and professional manner. Sort and distribute daily mail; Front-end scanning to AMS. Distribute incoming electronic faxes. Prepare outgoing mail. Maintain Reception / Mailroom areas in an organized, clean and professional manner. Build relationships with vendors to get the best products and price Coordinate service and supplies for office equipment. Assist all departments as needed Executive Assistant to Profit Center Leader Special Office Projects as needed. Other duties may be assigned....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is seeking an Associate Broker to join our growing team in Jacksonville, FL .  Works directly with an established broker, with the expectation their ultimate role will be that of a broker after a limited training period.  Under general supervision from PCL, individual’s primary duties are in the analysis of market research information and in the sell and renewal of business. Develops and utilizes creative strategies based on analysis to produce new and renewal business. How You Will Contribute:   Build, expand and solidify relationships with clients and lead appropriate resources to address client needs, including risk and resolution of underwriting or policy issues. Develop and successfully acquire new business revenue from new and existing clients. Obtain prospects and actively pursue and create...

The Vehicle Service Contract Specialist will handle incoming claim calls and determine coverage in accordance with contract terms. They will review repair shop diagnoses and estimates to evaluate coverage and determine if inspections are necessary. Additionally, they will provide exceptional customer service throughout the claims process. Minimum Qualifications: High School Diploma or Equivalency required. 2 plus years of experience repairing as vehicle technician and /or service department.  Industry certification a plus. (Factory training and ASE’s certification). Communicate claim decisions—approval or denial—clearly to customers, along with next steps. For covered repairs, obtain and review estimates to facilitate timely payment authorization. Verify accuracy of labor times and parts pricing within repair estimates. Negotiate scope of work and pricing with repair facilities when needed. Meet service level agreements (SLAs) for call handling and claim...

The Business Relationship Manager is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the service provider is able to meet these needs with an appropriate catalogue of services. The Business Relationship Manager works closely with the Service Level Manager. Minimum Qualifications: Bachelor’s Degree or equivalent work experience. 7-9 years experience engaging Business stakeholders regarding Client initiatives. Primary Job Functions: Process incoming cash receipts for assigned Customers. Perform premium, commission, and accounts receivable reconciliations as needed on an inception-to-date, month-to-date, or year-to-date basis for assigned Customers. Assist with audit requests. Maintain internal and external Customer Relationships. Ensure that the service provider continues to understand the needs of existing customers and establishes relationships with potential new customers. Identify...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville, FL!   The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams. How You Will Contribute:   Process daily mail, including faxes and e-mail, for assigned accounts Answer and process all telephone requests for assigned accounts Enter all required data into system to maintain current file data on all assigned accounts Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s...

Our Account Managers are the liaisons between our clients and the rest of the organization, exclusively focused on the success and profitability of our partnerships, while ensuring the best experience for our clients and mutual customers. Account Managers accomplish this through delivering on their core objectives and responsibilities. In addition, they are responsible for ensuring the Sales team has the tools and resources needed to achieve current and future revenue targets. A successful Account Manager is: Service-oriented – ready to go the extra mile for their clients. Strategic – doesn't get trapped in the weeds, understands the bigger picture. Proactive – does not wait to act but is in charge. Empathetic – deeply understand the goals, drivers, and needs of others. Minimum Qualifications: Bachelor’s Degree or equivalent work experience. 2 – 5 years experience in an Account Management, Client Success, or Relationship Management environment....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Jacksonville, Florida. The Commercial Lines Producer will increase volume of sales through prospect and new client development; and client retention by managing relationships and collaborating with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities. How You Will Contribute: Build a network of professional relationships, identify new leads, and qualify opportunities that meet company standards as prospects. Establish, cultivate, and manage customer relations with clients, as well as professional relationships with carrier partners and internal resources throughout the organization. Conduct risk management surveys, determine insurance coverage needs, develop stewardship...