2 senior it project manager jobs found in Jeffersonville, IN

At AIG, we are reimagining the way we help customers to manage risk. Join us as a the Director of Warranty Data Governance to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service contracts and mobile insurance theft/loss programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the Warranty and Service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer retention and customer satisfaction, they turn to us. The Director Warranty Data Governance is a critical role...

Job Description/Requirements Senior Consumer Relations Specialist reviews the underlying facts of the complaint, deter‐mines an appropriate solution, and delivers the response to the customer. Responsible for providing a superior level of service/support to both internal and external customers. This role will assist other team members to provide accurate claim resolutions. To do well in this role you will need to be able to remain calm when customers are frustrated. Proficient with PC’s, especially with MS Word, Outlook, and Excel programs. Effective written and verbal communication Excellent interpersonal skills and the ability to work with a variety of personalities. Maintain a positive, empathetic, and professional attitude towards customers at all times. Ability to consistently meet deadlines. Ability to work both independently and as part of a team. Superb organizational skills. Previous customer service and/or phone experience. Ability to multi-task and handle...