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Full Time 8
Jersey City customer center technical analyst New Jersey

11 customer center technical analyst jobs found in Jersey City, NJ

AIG
06/30/2026  
Technical Solutioning Engineer
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technical Solutioning Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact   AIG is seeking a Vice President of Application Engineering to lead our technology transformation. This is a high-impact role within the Global Insurance Technology...
AIG Jersey City, NJ Full Time
AIG
06/27/2026  
Business Data Analyst
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Data Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in General Insurance   General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   How you will create an impact   Looking for an energetic Business Data Analyst to identify business intelligence and data analysis needs for AIG. This individual will work closely with Business and Technical teams to turn data into critical information and knowledge that can be leveraged to make sound business decisions. Business Analysts must understand how data is turned into...
AIG Jersey City, NJ Full Time
AIG
06/26/2026  
Lead Business Analyst: Data Office - Actuarial Data & Tools
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. At AIG, we are reimagining the way we help customers to manage risk. Join us as Lead Business Analyst – Actuarial Commercial Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark:  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.  The Data Office supports the overall General...
AIG Jersey City, NJ Full Time
EPIC Insurance Brokers & Consultants
06/16/2026  
Product & Case Design Coordinator, Life Insurance
LOCATION: We are open to hiring candidates located in the Boca Raton, FL or the NY Metro area as occasional travel in the office may be required. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset,...
EPIC Insurance Brokers & Consultants Jersey City, NJ
AmTrust Financial
06/09/2026  
Analytics Lead
Overview The Analytics Lead will play a critical role in driving data-informed decision making across AmTrust Financial. This individual will lead advanced analytics initiatives, partner with business and technology stakeholders, and develop scalable analytical solutions that improve operational efficiency, underwriting performance, risk management, and customer outcomes. Responsibilities Design, develop, and oversee dashboards, KPIs, and reports that provide actionable insights to leadership. Partner with departments like underwriting, Finance, or Operations to build a unified, data-driven culture. Drive advanced analytics initiatives including predictive modeling, segmentation, trend analysis, and automation. Ensure data accuracy, governance, and adherence to regulatory and compliance requirements. Support enterprise-wide data initiatives including cloud analytics platforms, data warehouses, and self-service BI...
AmTrust Financial Jersey City, NJ Full Time
AIG
06/08/2026  
Mass Tort and Complex Casualty - Senior Adjuster
Senior Claims Analyst , Mass Tort and Complex Coverage At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an experienced professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess...
AIG Jersey City, NJ Full Time
AIG
05/18/2026  
VP, Enterprise Architecture - Modernization
At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...
AIG Jersey City, NJ Full Time
AIG
05/15/2026  
Director, Head of Compute Engineering
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across...
AIG Jersey City, NJ Full Time
AIG
05/13/2026  
Senior Claims Analyst Severity
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst Severity to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Casualty Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Do you have experience with Bodily Injury and Property Damage claims? Are you interested in a Casualty claims position where you will handle some of the most complex claims in the industry? Are you looking for a position in which you will evaluate a...
AIG Jersey City, NJ Full Time
Berkley
05/03/2026  
Sr. Claims Specialist
Company Details W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers.   Company URL:   https://berkleyenvironmental.com/ Responsibilities We are currently seeking a Senior Claims Specialist. This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or...
Berkley Jersey City, NJ
Berkley
01/30/2026  
Claims Specialist
Company Details   W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers.   Company URL:   https://berkleyenvironmental.com/ Responsibilities We are currently seeking a Claims Specialist. This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or...
Berkley Jersey City, NJ

 

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