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Full Time 19
Jersey City customer service officer New Jersey

22 customer service officer jobs found in Jersey City, NJ

Tokio Marine HCC
03/04/2026  
Sr. Underwriter
Role Details Job Title: Underwriter Location: Jersey City, NJ Reports To: HCC Global Underwriting Employment Type: Full-Time Job Requisition ID: Requisition Begin Date: 03/02/2026 Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing , driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow , using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out , we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference....
Tokio Marine HCC Jersey City, NJ, USA Full Time
AIG
03/04/2026  
Workday Solutions Architect - Payroll, Compensation, Time, and Absence
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while...
AIG Jersey City, NJ, USA Full Time
AIG
03/03/2026  
Vice President, Claims Technical & Technology Lead
At AIG, we are reimagining the way we help customers manage risk. Join us as Vice President, Claims Application Technical Lead within Global Claims Technology to play a key role in advancing our Claims transformation agenda and strengthening the connection between business strategy and technology execution. Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This is a senior technology...
AIG Jersey City, NJ, USA Full Time
AIG
03/03/2026  
Associate II, Technical Delivery Claims
At AIG, we are reimagining the way we help customers manage risk. Join us as a Claims Functional & Technical Lead within Global Claims Technology to play a pivotal role in advancing our Claims Transformation agenda . Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This role will serve as a User Experience and Data Visualization specialist, acting as the critical bridge between...
AIG Jersey City, NJ, USA Full Time
Freeway Insurance Services America
03/02/2026  
Bilingual Insurance Sales Trainee/Sales Representative
We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....
Freeway Insurance Services America Jersey City, NJ, USA Full Time
AIG
02/28/2026  
Technology Risk & Control Associate
Who we are At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technology Risk and Controls Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology The Technology Risk and Controls (TRC) group is responsible for managing technology and cybersecurity risks. Key functions include risk assessments, IT Regulatory assessments, IT internal controls, governance for IT security, system development, computer operation and management reporting, and interface with internal and external audits, and regulatory examinations. The Technology Risk and Controls Associate is a foundational role responsible for executing data-driven tasks, generating key metrics, reports, and dashboard, and providing analytical support for technology risk and compliance activities, including risk assessments and issue management. The successful candidate...
AIG Jersey City, NJ, USA Full Time
Arch
02/20/2026  
Business Systems Analyst III
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Arch Insurance Group, Inc., seeks Business Systems Analyst III, in Jersey City, NJ Job Duties: Responsible for collaborating with the IT product owners and business system owners, and users to capture the right business requests and accurately translate them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. Serve as liaison between the IT product owner, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals. Work with the business users and IT product owner to accurately capture all stakeholder requests and translate them...
Arch Jersey City, NJ, USA Full Time
Arch
02/19/2026  
Product Owner (PL) - Hybrid (Jersey City OR Raleigh)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role serves as the triangulation liaison and primary communication bridge...
Arch Jersey City, NJ, USA Full Time
AIG
02/19/2026  
Claims Analyst II - EPL
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst II to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As a Claims Analyst II, this role will be responsible for handling Employment Practices Liability and overflow Directors & Officers Liability Claims,  identifying, investigating, and resolving multiple coverage issues at the earliest appropriate time and providing clear and...
AIG Jersey City, NJ, USA Full Time
EPIC Insurance Brokers & Consultants
02/13/2026  
Human Resources Business Partner
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...
EPIC Insurance Brokers & Consultants Jersey City, NJ, USA
Arch
02/11/2026  
Software Engineer III (FinPro) - Hybrid (Raleigh or Jersey City)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Software Engineer III develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives.  The incumbent performs analysis, design, coding, debugging, testing, and support of software applications.  May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support.  He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers. This is a Hybrid, thrice-a-week role in our Raleigh or Jersey City Offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES...
Arch Jersey City, NJ, USA Full Time
EPIC Insurance Brokers & Consultants
02/03/2026  
Trust Accounting Receivables Analyst
LOCATION:  Hybrid, New York, NY or Jersey City, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're...
EPIC Insurance Brokers & Consultants Jersey City, NJ, USA
AIG
02/03/2026  
IT Technical Lead
Who we are General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.   Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.   How you will...
AIG Jersey City, NJ, USA Full Time
EPIC Insurance Brokers & Consultants
01/22/2026  
Trust Accounting Analyst
Location: Hybrid, New York, NY or Jersey City, NJ offices  Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what...
EPIC Insurance Brokers & Consultants Jersey City, NJ, USA
Arch
01/05/2026  
AVP, High Excess Workers Compensation
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The AVP-HEC will be responsible for their underwriting, operational, business development, producer management and underwriting compliance of excess workers’ compensation in the Northeast Region. The AVP-HEC position has direct responsibility for the successful development and growth of their producer relationships within the region.  RESPONSIBILITIES: Develop strong relationships with producers in order to successfully manage regional business. Monitor/influence and consistently/proficiently execute departmental underwriting strategies to develop and maintain a profitable book for the business underwritten in the region. Strong performance management skills for his/her team....
Arch Jersey City, NJ, USA Full Time
AIG
12/21/2025  
Complex Claim Director - Management Liability
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director – Management Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact An employee in this role will be responsible for handling all aspects of complex directors & officers claims, including securities class actions, with opportunity to handle high exposure employment practices liability and fiduciary liability...
AIG Jersey City, NJ, USA Full Time
AIG
12/09/2025  
Complex Claims Director, Excess
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Casualty Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Are you interested in handling some of the largest and most complex Casualty claims in the industry? Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property and casualty...
AIG Jersey City, NJ, USA Full Time
AIG
12/07/2025  
Data Engineering Senior Associate
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Data Engineering, Senior Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.   How you will create an impact We are seeking a Data Engineer with 5 years of experience in...
AIG Jersey City, NJ, USA Full Time
Arch
11/19/2025  
End User Support Manager (Hybrid - Jersey City)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Manager, End User Support is responsible for leading a high-performing team of support professionals across multiple regions, with a primary focus on ensuring excellent end-user service delivery for all physical and virtual endpoint devices, mobile platforms, and telecommunication systems. This role includes ownership of Deskside Support function, providing hands-on leadership in support operations, vendor management, white glove services, and technology lifecycle initiatives. The ideal candidate will possess strong experience Global environments, budget oversight, and hardware refresh programs, including support for mobile contract lifecycle management and reduction of technical...
Arch Jersey City, NJ, USA Full Time
AIG
10/17/2025  
Regional Policy Wordings Manager - Commercial Property
At AIG, we are reimagining the way we help customers to manage risk. Join us as Regional Policy Wordings Manager- Commercial Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact The Regional Policy Wording Lead’s role is critical in delivering the superior products that are central to AIG’s reputation as a leading global insurance organization....
AIG Jersey City, NJ, USA Full Time

 

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