12 customer service team lead jobs found in Jersey City

Job Description TITLE:     Regional Sales Executive DEPARTMENT :  Business Development REPORTS TO:  Senior Vice President, Business Development STATUS :               Regular, full-time, exempt SUMMARY OF JOB PURPOSE: The Regional Sales Executive is responsible for the sale of Engle Martin’s business products and services in a specified region or geographical area.  The incumbent provides ongoing support to distribute and sell the Company’s product and service to new and/or existing clients. Collaborates effectively with the sales and marketing teams.  The incumbent effectively facilitates Engle Martin achieving its client growth and retention goals, increasing market share, and maintain its prominent and favorable industry reputation. *This is a field position in the NYC metro market* PRIMARY JOB RESPONSIBILITIES : Develops regional sales plans to accommodate corporate goals. Is visible in their assigned territory to include insurance claims leaders, claims...

LOCATION: We are open to hiring candidates located in the Boca Raton, FL or the NY Metro area as occasional travel in the office may be required. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset,...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division as a Assistant Vice President, Energy Claims and Excess Casualty Claims.  In this role, the responsibilities include leading the development, implementation and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives.  Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the Arch...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technical Solutioning Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact   AIG is seeking a Vice President of Application Engineering to lead our technology transformation. This is a high-impact role within the Global Insurance Technology...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. At AIG, we are reimagining the way we help customers to manage risk. Join us as Lead Business Analyst – Actuarial Commercial Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark:  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.  The Data Office supports the overall General...

Manage the architecture and roadmap for multiple large and mid-sized business applications, ensuring they align with AIG’s GenAI strategy and enterprise standards. Lead the development of technical and functional solution architectures, covering the cloud, security, risk, compliance, integration, DevOps, and automation areas. Collaborate with cross-functional teams to implement best practices and principles that support AI/ML integration and drive business transformation. Guide the creation, adoption, and dissemination of architecture standards across the organization, influencing engineering teams and senior leadership. Oversee the end-to-end execution of architecture initiatives, ensuring alignment with enterprise goals and maximizing the business value of AI-driven solutions. Work with leading the architecture, design, and road mapping of large-scale business applications and functional technology solutions, with a focus on secure architecture and AI integration with Agile and...

Overview The Analytics Lead will play a critical role in driving data-informed decision making across AmTrust Financial. This individual will lead advanced analytics initiatives, partner with business and technology stakeholders, and develop scalable analytical solutions that improve operational efficiency, underwriting performance, risk management, and customer outcomes. Responsibilities Design, develop, and oversee dashboards, KPIs, and reports that provide actionable insights to leadership. Partner with departments like underwriting, Finance, or Operations to build a unified, data-driven culture. Drive advanced analytics initiatives including predictive modeling, segmentation, trend analysis, and automation. Ensure data accuracy, governance, and adherence to regulatory and compliance requirements. Support enterprise-wide data initiatives including cloud analytics platforms, data warehouses, and self-service BI...

Organize and drive Business Intelligence (BI) delivery within the commercial business. Communicate effectively with both business partners and IT groups. Tell a story visually utilizing current BI tools, including Tableau, Power BI/Fabric, and Cognos. Properly implement data governance policies that protect data access and reporting tools. Become a leader relating to the advancement of at least one of our current BI products. Lead the business intelligence delivery efforts from initial business requirement documents, to presenting reporting solutions, and to successfully executing the deployment of products. Work with business intelligence; project management; Power BI; Tableau; Tableau AI; Tableau Vendor Management; SQL; Cloud Native SQL DB; Python; BI solution architecture; and, data governance and data policies. Salary range: $169,541.00 - $169,541.00 per year. Requirements: Bachelor’s degree in Computer Science, Computer Applications, or a related field of study, plus...

Job Description SUMMARY OF JOB PURPOSE :  The Senior Property Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property claims in a variety of business classes. The Senior Property Adjuster is typically assigned loss or damage assessments in a moderate cost range, based on incumbent’s experience and demonstrated ability for handling larger or more complex claims. This is a field position in the New York City Metropolitan/Long Island market. This is NOT a desk position PRIMARY JOB RESPONSIBILITIES : Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or...

Job Description As a leader of the data technologies platforms, this role will manage the data platforms primarily but not limited to Snowflake.   Responsibilities This is not a DBA role  •Leads a team of data engineers/managers or works in individual capacity as a principal data engineer. • Responsible for providing direction in the life cycle of the solution and manage complex program with impact on business. • Implement data project according to the line of business and/or function data strategy and road map. • Work closely with architects and senior engineers to develop the best possible technical design and approach that meets to business goals. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules. • Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments. • Support the sharing of knowledge and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across...