12 customer service team lead jobs found in Jersey City, NJ

Company Details   W.R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers.   www.berkleyenvironmental.com Responsibilities As a Team Leader, the AVP, Claims Manager will be responsible for product quality, and performance of the liability claims professionals on your team and supporting the VP Claims Manager.   You may be responsible for...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division as a Assistant Vice President, Energy Claims and Excess Casualty Claims.  In this role, the responsibilities include leading the development, implementation and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives.  Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the Arch...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Profile Summary We are seeking a self-motivated individual to join our corporate procurement team.  This position follows a hybrid work model, combining remote work with an in-office presence.  The candidates should be located within a reasonable commuting distance of the following locations Greensboro, NC; Raleigh, NC; White Plains, NY; Jersey City, New Jersey.  Regular on-site attendance will be required as part of the role. This position is best suited for an individual with the ability to lead a variety of tasks and to support business units across Arch. Job Description Reporting directly to the Director of Procurement, the Procurement Analyst will work as part of the...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role serves as the triangulation liaison and primary communication bridge...

Job Description As a leader of the data technologies platforms, this role will manage the data platforms primarily but not limited to Snowflake.   Responsibilities This is not a DBA role  •Leads a team of data engineers/managers or works in individual capacity as a principal data engineer. • Responsible for providing direction in the life cycle of the solution and manage complex program with impact on business. • Implement data project according to the line of business and/or function data strategy and road map. • Work closely with architects and senior engineers to develop the best possible technical design and approach that meets to business goals. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules. • Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments. • Support the sharing of knowledge and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across...

Overview The Analytics Lead will play a critical role in driving data-informed decision making across AmTrust Financial. This individual will lead advanced analytics initiatives, partner with business and technology stakeholders, and develop scalable analytical solutions that improve operational efficiency, underwriting performance, risk management, and customer outcomes. Responsibilities Design, develop, and oversee dashboards, KPIs, and reports that provide actionable insights to leadership. Partner with departments like underwriting, Finance, or Operations to build a unified, data-driven culture. Drive advanced analytics initiatives including predictive modeling, segmentation, trend analysis, and automation. Ensure data accuracy, governance, and adherence to regulatory and compliance requirements. Support enterprise-wide data initiatives including cloud analytics platforms, data warehouses, and self-service BI...

Company Details "Our Company provides a state of predictability which allows brokers and agents to act with confidence."   Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.   Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.   Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments:  Insurance and Reinsurance and Monoline Excess.  Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.   The Company is an equal employment opportunity employer....

Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This is a senior technology leadership role in the Claims Technology organization, serving as a hands-on leader driving complex technology initiatives with business stakeholders and acting as a strategic influence to ensure Claims technology initiatives leverage the right technology tools, architecture, and delivery processes in alignment with...

Senior Solutions Architect, GenAI Be part of something groundbreaking    At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.    With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.    This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.   If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the...

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience.  Today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.   Make your Mark in the AIG Warranty – HVAC Business unit   AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG....