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Jersey City manager customer experience New Jersey

24 manager customer experience jobs found in Jersey City, NJ

EPIC Insurance Brokers & Consultants
06/03/2026  
Private Client Relationship Manager
LOCATION: Melville, NY, Bridgehampton, NY, Jersey city, NJ, Summit, NJ  Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values...
EPIC Insurance Brokers & Consultants Jersey City, NJ
EIMC
06/30/2026  
Regional Sales Executive
Job Description TITLE:     Regional Sales Executive DEPARTMENT :  Business Development REPORTS TO:  Senior Vice President, Business Development STATUS :               Regular, full-time, exempt SUMMARY OF JOB PURPOSE: The Regional Sales Executive is responsible for the sale of Engle Martin’s business products and services in a specified region or geographical area.  The incumbent provides ongoing support to distribute and sell the Company’s product and service to new and/or existing clients. Collaborates effectively with the sales and marketing teams.  The incumbent effectively facilitates Engle Martin achieving its client growth and retention goals, increasing market share, and maintain its prominent and favorable industry reputation. *This is a field position in the NYC metro market* PRIMARY JOB RESPONSIBILITIES : Develops regional sales plans to accommodate corporate goals. Is visible in their assigned territory to include insurance claims leaders, claims...
EIMC Jersey City, NJ Full Time
AIG
06/30/2026  
Technical Solutioning Engineer
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technical Solutioning Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact   AIG is seeking a Vice President of Application Engineering to lead our technology transformation. This is a high-impact role within the Global Insurance Technology...
AIG Jersey City, NJ Full Time
AIG
06/27/2026  
Business Data Analyst
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Data Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in General Insurance   General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   How you will create an impact   Looking for an energetic Business Data Analyst to identify business intelligence and data analysis needs for AIG. This individual will work closely with Business and Technical teams to turn data into critical information and knowledge that can be leveraged to make sound business decisions. Business Analysts must understand how data is turned into...
AIG Jersey City, NJ Full Time
AIG
06/26/2026  
Lead Business Analyst: Data Office - Actuarial Data & Tools
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. At AIG, we are reimagining the way we help customers to manage risk. Join us as Lead Business Analyst – Actuarial Commercial Lines to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark:  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.  The Data Office supports the overall General...
AIG Jersey City, NJ Full Time
AIG
06/26/2026  
Vice President, Principal Solutions Architect, GenAI
Manage the architecture and roadmap for multiple large and mid-sized business applications, ensuring they align with AIG’s GenAI strategy and enterprise standards. Lead the development of technical and functional solution architectures, covering the cloud, security, risk, compliance, integration, DevOps, and automation areas. Collaborate with cross-functional teams to implement best practices and principles that support AI/ML integration and drive business transformation. Guide the creation, adoption, and dissemination of architecture standards across the organization, influencing engineering teams and senior leadership. Oversee the end-to-end execution of architecture initiatives, ensuring alignment with enterprise goals and maximizing the business value of AI-driven solutions. Work with leading the architecture, design, and road mapping of large-scale business applications and functional technology solutions, with a focus on secure architecture and AI integration with Agile and...
AIG Jersey City, NJ Full Time
AmTrust Financial
06/24/2026  
Accountant I
Overview The Reinsurance Accountant I will play a key role in supporting the goals and objectives of AmTrust Financial Services. The role interacts with underwriting, claims and the actuarial departments to ensure the proper interpretation and recognition of complex reinsurance agreements. This is a great opportunity to be part of an exciting fortune 500 organization that is growing and at the same time transforming its accounting and reinsurance platforms to meet the needs of a global organization. Responsibilities Responsibilities · Work with reinsurance Brokers and/or Reinsurers in verifying ceded Facultative Certificates and timely process FAC CERT payments. Includes tracking all FAC CERT payments and reconciling payments against Amtrust Accounts Payable systems · Prepare reinsurance workpapers (cession statements and/or bordereau’s) at the direction of management and record general ledger and sub-ledger entries based...
AmTrust Financial Jersey City, NJ Full Time
AIG
06/22/2026  
Reinsurance Claims Analyst
Reinsurance Claims Analyst Responsibilities : Review and approve Major Loss Reports for domestic and international losses Review reinsurance treaty contracts to ensure an understanding of their impact on various lines of business and apply treaties to loss analysis accordingly Identify large losses and high-profile matters Create and maintain Excel workbooks for data analysis Respond to non-MLR reinsurance verification requests and other reinsurance related queries Investigate and flag discrepancies and account issues Monitor and analyze financial impact of changes in reinsurance coverage Prioritize and collaborate with colleagues on various projects and initiatives Support AIG Next and reinsurance governance initiatives, including SOX controls Provide recommendations for process improvements Key Deliverables (including reports): MLRs (Major Loss Reports) Non-MLR reinsurance verifications as requested by internal customers Required Qualifications :...
AIG Jersey City, NJ Full Time
AIG
06/18/2026  
Senior Manager – Data Engineering
Develop complex data activities and pipelines as per designs and requirements. Ensure code quality standards are adhered to. Understand LOB and/or functional data strategies and road maps. Utilize programming languages to build data applications. Deliver meaningful progress on the data engineering front to enable priority capabilities and objectives. Evolve the data office operating model by providing opportunities to the talent base, evolving the early career program, effectively integrating other reporting/analytics teams, and bridging all gaps in understanding data requirements. Identify opportunities to get more output from the delivery model and enhance stakeholder communications, building the ‘digital front door’ to meet customers where they are in their digital preferences. Expand the learning horizon to more technologies and programming languages in order to understand the functionality of data processing across other projects to reduce rework, streamline joint efforts,...
AIG Jersey City, NJ Full Time
Berkley
06/17/2026  
Commercial Auto Liability Claims Examiner
Company Details   WR. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers.   www.berkleyenvironmental.com Responsibilities The auto liability claims department is looking for an experienced Auto Liability Claims Examiner individual contributor to handle moderate complexity auto claims in a fast paced energetic environment within our organization....
Berkley Jersey City, NJ
EPIC Insurance Brokers & Consultants
06/16/2026  
Product & Case Design Coordinator, Life Insurance
LOCATION: We are open to hiring candidates located in the Boca Raton, FL or the NY Metro area as occasional travel in the office may be required. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset,...
EPIC Insurance Brokers & Consultants Jersey City, NJ
AIG
06/16/2026  
Mass Tort and Complex Casualty - Claims Adjuster
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Mass Tort and Complex Casualty Claims Adjuster to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance. In Mass Tort and Complex Casualty Claims, we strive to live AIG’s corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs...
AIG Jersey City, NJ Full Time
AIG
06/09/2026  
Business Intelligence Delivery Manager
Organize and drive Business Intelligence (BI) delivery within the commercial business. Communicate effectively with both business partners and IT groups. Tell a story visually utilizing current BI tools, including Tableau, Power BI/Fabric, and Cognos. Properly implement data governance policies that protect data access and reporting tools. Become a leader relating to the advancement of at least one of our current BI products. Lead the business intelligence delivery efforts from initial business requirement documents, to presenting reporting solutions, and to successfully executing the deployment of products. Work with business intelligence; project management; Power BI; Tableau; Tableau AI; Tableau Vendor Management; SQL; Cloud Native SQL DB; Python; BI solution architecture; and, data governance and data policies. Salary range: $169,541.00 - $169,541.00 per year. Requirements: Bachelor’s degree in Computer Science, Computer Applications, or a related field of study, plus...
AIG Jersey City, NJ Full Time
AIG
06/08/2026  
Mass Tort and Complex Casualty - Senior Adjuster
Senior Claims Analyst , Mass Tort and Complex Coverage At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an experienced professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess...
AIG Jersey City, NJ Full Time
EIMC
06/02/2026  
Senior Property Adjuster - New York/Long Island
Job Description SUMMARY OF JOB PURPOSE :  The Senior Property Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property claims in a variety of business classes. The Senior Property Adjuster is typically assigned loss or damage assessments in a moderate cost range, based on incumbent’s experience and demonstrated ability for handling larger or more complex claims. This is a field position in the New York City Metropolitan/Long Island market. This is NOT a desk position PRIMARY JOB RESPONSIBILITIES : Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or...
EIMC Jersey City, NJ Full Time
AIG
05/20/2026  
AVP II, Data Platforms
Job Description As a leader of the data technologies platforms, this role will manage the data platforms primarily but not limited to Snowflake.   Responsibilities This is not a DBA role  •Leads a team of data engineers/managers or works in individual capacity as a principal data engineer. • Responsible for providing direction in the life cycle of the solution and manage complex program with impact on business. • Implement data project according to the line of business and/or function data strategy and road map. • Work closely with architects and senior engineers to develop the best possible technical design and approach that meets to business goals. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules. • Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments. • Support the sharing of knowledge and...
AIG Jersey City, NJ Full Time
AIG
05/18/2026  
VP, Enterprise Architecture - Modernization
At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...
AIG Jersey City, NJ Full Time
AIG
05/15/2026  
Director, Head of Compute Engineering
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across...
AIG Jersey City, NJ Full Time
AIG
05/13/2026  
Senior Claims Analyst Severity
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst Severity to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Casualty Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Do you have experience with Bodily Injury and Property Damage claims? Are you interested in a Casualty claims position where you will handle some of the most complex claims in the industry? Are you looking for a position in which you will evaluate a...
AIG Jersey City, NJ Full Time
AIG
05/06/2026  
Senior Claims Adjuster - Casualty Coverage and Mass Tort
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Casualty Coverage and Mass Tort Senior Claims Adjuster to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance. In Casualty Coverage and Mass Tort Claims, we strive to live AIG’s corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters,...
AIG Jersey City, NJ Full Time

 

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