1 licensed customer service rep jobs found in Kansas City, MO

Primary Role: The Employee Benefits Account Manager (AM) works collaboratively with the Producer, Account Executive (AE) and Account Administrator (AA) managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by owning the annual renewal and marketing process, maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact alongside AE And AA and provides resolution for client questions and issues. Duties and Responsibilities:  Supports client retention, maintains strong carrier relationships, and understands client needs  General knowledge of medical benefits (all funding types and preferred carrier offerings)  General knowledge of ancillary benefits (preferred carrier offerings and differentiators)  Participation in Critical Path execution and renewal preparation  Organizes meetings with team members &...