14 operations team lead jobs found in Kansas City, MO

Primary Role: The Operational Support Coordinator at HUB International is an integral member of the operations team and will provide direct support related to operations and client services. Duties and Responsibilities: The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area. Answer multi-line phone system (including transfers). Manage and distribute of incoming and outgoing mail. Scan mail into our Agency Management System and deliver it electronically to client service teams....

Primary Role: The Operational Support Administrator at HUB International is an integral member of the operations team and will provide direct support related to operations and client services. Duties and Responsibilities: The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. Provide clerical and administrative support to operations and client service departments. Assist with HUB event planning and execution. Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area. Answer multi-line phone system (including transfers). Manage and...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Senior Manager, Stop Loss and Health Claims leads our dynamic claims unit. In this critical role,...

Primary Role: The Carrier Resource Manager serves as the primary liaison between HUB International and insurance carrier partners. This role is responsible for managing all aspects of carrier relationships, including appointments, contracts, communications, and resource coordination. The position supports the regional Chief Marketing Officer and works cross-functionally with operations teams to ensure seamless carrier administration and maximize the value of carrier partnerships for all lines of business. Duties and Responsibilities: Develop and maintain positive relationships with carrier representatives, underwriters, account managers across all lines of business and serve as primary point of contact for carrier inquiries, communications, and document requests Coordinate and schedule carrier visits, meetings, presentations, appreciation activities, and recognition events Process carrier appointment paperwork for new and existing producers; manage agent IDs, producer...

Step into a dynamic, client-focused role at HomeServices Insurance (HSI) —a trusted name under the HomeServices of America family—where your expertise in personal and commercial insurance becomes a powerful asset in protecting what matters most. As a key player on our high-performing team, you’ll assess client risk, deliver customized coverage solutions, and drive results through proactive sales, relationship-building, and strategic insurance placement. HSI offers a highly competitive incentive plan directly tied to new business production—with unlimited earning potential—empowering you to take control of your success while growing your career within one of the nation’s most respected real estate networks. Job Duties and Responsibilities (Essential Job Functions) Market and sell personal lines insurance policies. Proactively contact all leads to recommend appropriate insurance, quote and place coverage. Identify and assess client risk exposures. (65‑75%) Foster...

Primary Role: The  Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executive’s managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Provides a high level of support to Risk Consultants in obtaining, maintaining, and expanding business May also be responsible for account rounding and in accordance...

Primary Role : The Employee Benefits Account Manager (AM) works collaboratively with the Account Executive (AE) and Account Administrator (AA) managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by owning the annual renewal and marketing process, maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact alongside AE And AA and provides resolution for client questions and issues. Duties and Responsibilities : • Leads and Executes the full renewal & RFP process, such as proposal development including preparing census, entering and updating pivotal information as needed, on-line quoting, and Marketing a group when requested • Maintains a strong relationship with HUB’s GA partner and processes ancillary marketing through the partnership and performs quality assurance reviews of their work. • Create & review marketing...

Primary Role: The Employee Benefits Account Executive is expected to contribute to the retention and growth of the employee benefits department by supporting the Sales and Service efforts. The Account Executive will have extensive contact with the client as an extension of the producer. Responsible for acting as quarterback for the team and key renewals. Duties and Responsibilities: Develops relationships beyond the Producer’s relationship with the key decision makers Directs Plan Analyst/Account Manager regarding renewal/new marketing Presents renewal and/or new proposals to clients Schedules and leads client meetings and attends open enrollments if necessary Coordinates and directs efforts of all team members Strategic planning with producer and Account Manager regarding complex underwriting issues and strategies Meets with clients on a quarterly or on an as needed basis Rounds accounts, especially voluntary benefits Implement and Execute multi-year strategic plan...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The opportunity:   The...

Primary Role: The Claims Specialist will be responsible for independently and proactively managing the Casualty and Workers Compensation claims program within our Commercial Lines Department Duties and Responsibilities: Manages and communicates claims issues with client, carrier or producer Reviews claim status regularly and follows up as needed Provides status reports to clients and keeps service teams informed as needed Researches and obtains claims data from carriers as needed Handles claims consistent with our clients and corporate policies, procedures and HUB Broker Standards and also in accordance with any statutory, regulatory and ethics requirements Responsible for keeping Broker Management System up to date with correspondence and/or notes on open claims Key Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Teamwork – Supports everyone's efforts to succeed. Written Communication - Writes clearly...

Primary Role: As an entry level Commercial Lines Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines accounts in accordance with the practices, policies, and procedures of the Company as they apply to Certificate issuance. Duties and Responsibilities: Coordinate the servicing of assigned accounts with the Account Manager Provide support to the Account Manager on certificate processing Handle correspondence and the clerical processing of accounts including computer input of each account Assist in review of contract regarding insurance requirements for issuance of certificates Navigate the management system pulling policy documents to include for certificate holders Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose Conduct business from a professional standpoint and willingness to learn Prepare...

The Baldwin Group Construction Practice is a team of experts focused on providing niche specialization, impeccable service and innovative risk management solutions to owners, developers, general contractors, designers and subcontractors. Position Summary: The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions within our specialty Construction Practice at a strategic level to develop and retain consultative relationships with clients. The ideal candidate must also evaluate and educate clients on missing or newly available coverage options and have previous experience lending to the construction insurance space. Principal Responsibilities: Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and construction insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. Develops...

Primary Role: The Healthcare Unit Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for healthcare related clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, routine client requests, and some moderately complex client accounts independently while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Works closely with Risk Consultants and other HUB personnel on all aspects of client...

About HUB: HUB International is a leading global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business focused on construction. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships...