14 service center representative jobs found in Kansas City

About Us: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company. Duties and Responsibilities: Working with Account Manager on all business functions including enrolling...

Primary Role: Responsible for developing, managing and expanding the agencies internal capabilities and expertise in the implementation of benefits administration and HRIS technology systems for our clients. The purpose of the role is to position Hub as a recognized leader in technology solutions for small and mid-market employers.  The goal is to create a continuously better enrollment experience for members with greater ease of administration for employers and our internal service teams. Duties and Responsibilities: The duties include but are not limited to the following: Maintain a thorough knowledge of Employee Navigator, its capabilities, limitations and strategic direction. Develop and maintain implementation and renewal processes that ensure consistency of execution, accuracy of data and the ability to scale our services. Stay on top of industry trends and emerging enrollment-related technologies. Effectively demo the Employee Navigator system to clients and...

Primary Role: As an entry level Commercial Lines Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines accounts in accordance with the practices, policies, and procedures of the Company as they apply to Certificate issuance. Duties and Responsibilities: Coordinate the servicing of assigned accounts with the Account Manager Provide support to the Account Manager on certificate processing Handle correspondence and the clerical processing of accounts including computer input of each account Assist in review of contract regarding insurance requirements for issuance of certificates Navigate the management system pulling policy documents to include for certificate holders Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose Conduct business from a professional standpoint and willingness to learn Prepare...

Primary Role: The Operational Support Administrator at HUB International is an integral member of the operations team and will provide direct support related to operations and client services. Duties and Responsibilities: The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. Provide clerical and administrative support to operations and client service departments. Assist with HUB event planning and execution. Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area. Answer multi-line phone system (including transfers). Manage and...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location: We support US flexible working arrangements in the contiguous 48 states, however for this position you must reside in the Greater Kansas City area.    At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures,...

Primary Role: Responsible for administering the agency’s internal capabilities and expertise in the implementation of benefits administration and HRIS technology systems for our clients. The purpose of the team is to position Hub as a recognized leader in technology solutions for small and mid-market employers.  The goal is to create a continuously better enrollment experience for members with greater ease of administration for employers and our internal service teams. Duties and Responsibilities: The duties include but are not limited to the following: Working with Benefits Technology Specialists on all business functions ensuring clients’ needs are met Adhere to the renewal processes that ensure consistency of execution, accuracy of data and the ability to scale our services. Adhere to the new build & take over processes that ensure consistency of execution, accuracy of data and the ability to scale our services. Maintain a thorough knowledge of Employee...

Primary Role: This position is responsible for supporting the Education Division by providing administration, account management, clerical and customer support. Duties and Responsibilities: The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position: Preparation of RFPs (requests for proposals) and associated marketing and sales materials Preparation of renewals for staff Enrollments and invoicing Direct engagement with clients to manage accounts Formation/review of file uploads to carrier sites Update client contacts and other information as needed within Benefit Point and EPIC Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international) Maintain client filing system Creation of PowerPoint presentations Assist in answering client questions Other duties as assigned Key Competencies: To perform the job...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Primary Role: The Healthcare Unit Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for healthcare related clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, routine client requests, and some moderately complex client accounts independently while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Works closely with Risk Consultants and other HUB personnel on all aspects of client...

Our Parent Company in Kansas City is growing and looking to add experienced professionals to our Employee Benefits team! This is an opportunity to step into a client-facing, strategic role where you’ll have ownership, influence, and the ability to make a meaningful impact on both clients and their employees. These roles are ideal for individuals with a strong background in servicing and managing client relationships who enjoy collaborating with internal teams to deliver exceptional service, support compliance, and drive new business opportunities. The Account Executive interacts with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives to develop and execute on the client’s benefit strategy. The Account Executive will research, analyze, and evaluate medical, life, disability and other benefit plans and serve as the benefit expert to clients. Your Impact Subject matter expert on Health & Welfare...

Primary Role: The Carrier Resource Manager serves as the primary liaison between HUB International and insurance carrier partners. This role is responsible for managing all aspects of carrier relationships, including appointments, contracts, communications, and resource coordination. The position supports the regional Chief Marketing Officer and works cross-functionally with operations teams to ensure seamless carrier administration and maximize the value of carrier partnerships for all lines of business. Duties and Responsibilities: Develop and maintain positive relationships with carrier representatives, underwriters, account managers across all lines of business and serve as primary point of contact for carrier inquiries, communications, and document requests Coordinate and schedule carrier visits, meetings, presentations, appreciation activities, and recognition events Process carrier appointment paperwork for new and existing producers; manage agent IDs, producer...

About HUB: HUB International is a leading global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business focused on construction. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships...

Our Parent Company in Kansas City is growing and looking to add experienced professionals to our Commercial Lines team! This is an opportunity to step into a client-facing, strategic role where you’ll have ownership, influence, and the ability to make a meaningful impact on both clients and their employees. These roles are ideal for individuals with a strong background in servicing and managing client relationships who enjoy collaborating with internal teams to deliver exceptional service, support compliance, and drive new business opportunities. The Account Executive is responsible for a more complex book of business, based on industry specialty, account revenue size and/or coverage complexity, such as loss sensitive programs, large deductibles, captives or shared and layered programs. Responsible for placement strategy they will be implementing the "Fewer & Stronger" market consolidation initiative as they make decisions on behalf of the client for which markets to...

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the...