2 operations jobs found in King William

Company: Mercer Description: We are seeking a talented individual to join our Strategic Initiatives team at Mercer, a Marsh business, as a Operational Partnerships Manager working in our Adelaide, Melbourne or Sydney office.  This is a hybrid role that has a requirement of working at least three days a week in the office.  Operational Partnerships Manager We will count on you to: Collaborate closely with the Global Service Delivery (GSD) team to ensure service delivery aligns with contracted SLAs and quality standards, monitoring performance and driving continuous improvement. Oversee GSD performance operational controls and risk management in partnership with the First Line Risk team, ensuring compliance with regulatory requirements and internal policies. Foster strong stakeholder engagement across Administration Operations and GSD teams, promoting a One Team approach and effective communication. Manage operational interactions with external...

Company: Mercer Description: We are seeking a talented individual to join our Administration Operations team at Mercer . This role will be based in the Adelaide or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office post training requirements. The Superannuation Fund Administrator is responsible for providing administrative services across multiple funds and products using a range of registry systems, processes and procedures. The purpose of the role is to help provide a high quality and timely execution of tasks for our customers across a range of Insurance tasks and complex processes with a strong focus on customer service. In addition to the above we strive for success by encouraging the consultants to have a willingness to understand the complexity of Insurance across our multiple products to proactively be involved in the enhancement of our client and customer experience. While previous...