2 risk management jobs found in King William, VA

Company: Mercer Description: We are seeking a talented individual to join our Strategic Initiatives team at Mercer, a Marsh business, as a Operational Partnerships Manager working in our Adelaide, Melbourne or Sydney office.  This is a hybrid role that has a requirement of working at least three days a week in the office.  Operational Partnerships Manager We will count on you to: Collaborate closely with the Global Service Delivery (GSD) team to ensure service delivery aligns with contracted SLAs and quality standards, monitoring performance and driving continuous improvement. Oversee GSD performance operational controls and risk management in partnership with the First Line Risk team, ensuring compliance with regulatory requirements and internal policies. Foster strong stakeholder engagement across Administration Operations and GSD teams, promoting a One Team approach and effective communication. Manage operational interactions with external...

Company: Mercer Description: 2 weeks paid training provided 37.5 hours per week - Rotating roster – Monday to Friday between 7am-8pm. NO WEEKENDS Fixed term contract: 16th March 2026 to 31st August 2026 We are seeking talented individuals to join our Helpline team at Mercer. This role will be based in our Adelaide - King William office. This is a hybrid role that has a requirement of working at least three days in the office. ​ We will count on you to: As part of the Mercer Helpline team, your mission will be to provide exceptional customer service and general advice to members relating to their superannuation across many of the funds we administer. You’ll focus on building strong relationships of trust with members and internal colleagues while achieving KPIs that focus on call quality and customer experience. ​ What you need to have: Customer focused mindset Strong conversational skills, including active listening, empathy, respect,...