09/01/2026
SUMMARY: Level I is in a learning capacity and will progress to the senior level when the incumbent qualifies and is able to provide coverage and assistance across all primary responsibilities and focus areas independently. This job is primarily responsible for products and services underwritten by the Enterprise that require manual processes due to the complex nature of the request or system limitations. Performs in-house collection activity that ultimately determines financial resolution of delinquent funds owed to the Enterprise. Services, bills and manages tasks related to “specialty” (i.e. Loss Sensitive, AccuPremium) business underwritten by the Enterprise. Calculates commission owed to agencies on a monthly basis and handles all servicing related to agency commissions. Contacts include: Enterprise employees, agents and policyholders, external collection agencies, NCCI and legal representatives. PRIMARY RESPONSIBILITIES: • Maintains in-depth knowledge of policy...
AF Group
Lansing, MI
Full Time
