9 technical program manager jobs found in Lansing

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....

OBJECTIVE Manager, Data Governance Objective Provide enterprise leadership for Data Governance (DG), data readiness for AI, and data protection by translating business needs, operational risks, and regulatory requirements into practical, scalable data practices. To develop strategies and best practices that ensure Farm Bureau’s data assets are well‑understood, fit for purpose, appropriately protected, and responsibly used to support business operations, decision‑making, and emerging technology use cases, including advanced analytics and AI. To partner closely with business and technology teams to embed governance, privacy‑aware data handling, and responsible data use into day‑to‑day workflows, enterprise initiatives, and various technologies. To manage the initiatives and day-to-day activities of the DG program. RESPONSIBILITIES Manager, Data Governance Responsibilities Lead and evolve Farm Bureau’s DG program to improve...

SUMMARY:  In addition to fulfilling the primary responsibilities of a Renewal Specialist, this role will also focus on serving as a lead worker in the Renewal Specialist department by assisting with quality, compliance and customer facing measures. Assisting staff with technical questions and provide mentoring to current and new staff. This role will also serve as a Subject Matter Expert, as well as participating in enterprise projects. Primarily responsible for assisting Business Development Consultants (BDCs) in growing and maintaining a profitable book of business and assists agents with inquiries related to underwriting rules, procedures, and regulations. Manages renewal book in accordance with the needs of the region they are aligned with. Mentors Renewal Specialists with complex agency/insured questions and policy information. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations. Provides customer...

This role will focus primarily on technical training (Example: billing & policy operations, Claims and Underwriting) and soft skills training (sales & customer experience).   SUMMARY Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance and assists in the design and development of training programs and preparation of training materials. Conducts evaluations of training and provides follow-up training to trainees as needed. Recommends training tools and formats. Works with managers and employees to identify methods of improving employee performance. Participates in the design and development of training plans/curriculum Project manages the implementation of training from end to end working with business SME and leaders; owning full implementation of training Assesses training needs using surveys,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.   Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech office for this position is in Lansing, Michigan.   Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an IT Project Lead. Responsibilities are to manage the day-to-day operational and tactical aspects of company projects specifically for our IT Security areas. The position requires the person to: Have at least a few years of experience...

OBJECTIVE Senior HRIS Analyst Objective To manage, administer, process, and distribute employee information maintained in the automated HR/Payroll system and in other networked software programs for the Michigan Farm Bureau and its Affiliated Companies and the Management Assistance Program (MAP) companies. RESPONSIBILITIES Senior HRIS Analyst Responsibilities Administer and maintain the automated HR system for all the Michigan Farm Bureau and its Affiliated Companies and the MAP companies. Analyze system for most efficient use and determine future HR system software needs of the Human Resources Department (HRD).   As system administrator of the HR system, maintain communications between the Human Resources Department and Payroll Services and coordinate upgrades as necessary. Ensure security access to database including database integrity.   Evaluate and analyze workflow of multiple automated HR/Payroll systems to ensure...

SUMMARY:   Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training as well as collaborates with content team to design training material. This position is primarily responsible for the training needs of union represented jobs with a smaller amount of time spent on various non-union jobs as a secondary responsibility. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance in the design and development of training programs and preparation of training materials. Evaluates training, develops recommendations, and project manages training solutions. Works with managers to identify methods of improving employee performance. PRIMARY RESPONSIBILITIES: Conducts training needs analysis, design, and development training.  Partners with leaders, Business Analysts, Subject-matter experts, content development and other trainers to implement training plans  Manages implementation...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Data Specialist to join our team. The position analyzes data processes and the needs of users and stakeholders; develops project plans; and designs, implements, and manages data quality, data reporting, and governance solutions. The position requires the person to:  Work with project stakeholders to identify business requirements and expected outcomes. Create, evaluate, and summarize data assets in a form acceptable for use within the Company or outside the Company, including use by...