116 jobs found in Lansing

OBJECTIVE Director of Human Resources Objective To develop, implement, and maintain human resources programs and related policies and procedures that retain and attract top personnel at all levels within Michigan Farm Bureau and its Affiliated Companies (MFBAC). To administer a complete compensation package that ensures employee confidence, positions the companies competitively, and meets all legal requirements. To develop, implement, and maintain a training function that meets company needs and desires. To administer a recruiting program that attracts top quality candidates to Michigan Farm Bureau and its Affiliated Companies. To develop, direct and maintain various activities designed to promote and maintain a high level of employee morale. To oversee management of Michigan Farm Bureau's Payroll Services Department. RESPONSIBILITIES Director of Human Resources Responsibilities Develop, implement and administer a company-wide...

OBJECTIVE This temporary position will support the HRIS Administrator by processing and managing employee transactions within the HR system, ensuring the accuracy and completeness of forms, data entry, and electronic employment records. RESPONSIBILITIES The role is responsible for maintaining data integrity, distributing information to Human Resources and Payroll staff, and preparing regular reports summarizing employee activity such as new hires, transfers, promotions, and separations. This position will also assist with payroll processing activities as needed, helping ensure timely and accurate payroll operations. In addition, this position may assist with special projects and provide general administrative and technical support to the Human Resources Department. The ideal candidate will be detail-oriented, highly organized, and comfortable working with HR systems and data, while supporting day-to-day clerical and...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry-level Business Intelligence Developer to join our team. The position is responsible for creating data processes, data assets, and reporting solutions to help us accomplish our growth and profitability objectives and requires the person to:  Create reports, data extracts, and analyses to support business functions and inquiries. Build, maintain, and document code used to transform, aggregate, and present data. Learn and apply the tools and techniques employed in designing and...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)   This is an entry-level position. This position leads to a Medical Only Claims Specialist I and is expected to last up to 12 months. Upon completion of the training plan the incumbent is expected to be proficient with the Medical Only Claims policies, processes, procedures, and terminology related to the job. In addition, the incumbent will be proficient in the job responsibilities and tasks of the Medical Only Claims Specialist I position description. The incumbent will be evaluated on their progress and successful completion of the training plan each quarter. Upon satisfactory completion, the incumbent will be eligible for the Medical Only Claims Specialist I position.  Medical Only Claims Associate will work with all members of the team and may receive direction, support, and instruction from the Manager or Medical Only Claims Specialists depending on the assignment....

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...

OBJECTIVE P/C Customer Service Support Analyst Objective To represent Property/Casualty Customer Service (PCCS)  on corporate and department projects. To assist  with the study, analysis, design, testing, implementation, and maintenance of PCCS, corporate, and agency billing systems, programs, and procedures, with a focus on billings and Property/Casualty products. To assist in facilitating training on corporate system functions for internal and field force users. To make recommendations for procedure and workflow improvements, including business specifications and cost benefit analysis. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy. RESPONSIBILITIES P/C Customer Service Support Analyst Responsibilities Participate in ongoing corporate and departmental projects, including assisting in the management of sub-teams of business/product owners, subject matter experts and...

OBJECTIVE Auto Material Damage Supervisor Objective To assist the Auto Claims Manager in the application of a team-based approach to the handling of auto material damage (AMD) claims. Oversee the daily operation of an AMD Claims Representatives team, to ensure claims are handled in a timely and efficient manner while delivering excellent customer service. To act as resource and coach to the members of the AMD Team necessary to achieve department and company objectives. To oversee the settlement of auto material damage, property damage and mini-tort claims, and work toward resolution of complex issues and complaints from the AMD Team. RESPONSIBILITIES Auto Material Damage Supervisor Responsibilities Develop and build effective teams to achieve a high level of customer service to Farm Bureau Insurance policyholders and Field Force.   Maintain knowledge of all physical damage contracts written by the companies, their various...

OBJECTIVE Associate Life Customer Service Specialist Objective To be an effective team member of the Life Customer Service Department. To provide customer service in a prompt and professional manner. To address policy and billing related questions and concerns from internal and external customers on all Life and Annuity lines of business via telephone and email. To process billing account changes, policy changes, distributions, and payments. To provide support and assist in maintaining departmental standards. RESPONSIBILITIES Associate Life Customer Service Specialist Responsibilities Acquire and maintain knowledge of Farm Bureau’s Life and Annuity policy rules and guidelines of product contracts and their various endorsements and riders.   Answer telephone inquiries and process transactions on all life and annuity products from agents, insureds, and third parties effectively and efficiently. Take ownership of complaints and...

Why AmeriCredit?    We've spent the past 30+ years creating a culture that's second to none in the auto finance industry. Other employers only talk about their culture, we actually live it every day. It's the primary reason that approximately 50% of our team members have been here for more than 5 years. Sure, we could mention that AmeriCredit is a division of GM Financial, the wholly-owned captive finance subsidiary of General Motors, a Fortune 50 company. That might be what attracts talent to our team but it's our culture that keeps them coming back. Our culture is what's driven AmeriCredit's success and what's allowed us to build strong, last relationships with our dealers and consumer customers that we serve. But mostly, our culture is what allows us to prioritize employee development, to create a diverse, equitable and inclusive environment and to enrich their professional experience where they can discover, thrive and belong. If you are looking for an environment that...

SUMMARY Perform production and quality audits to ensure operations are effective, consistent and in compliance with business rules and processes.  Primary focus includes, but is not limited to auditing the Document Specialists, Claims Document Analysts, Senior Document Analysts, Mail Clerks, and Inserter Operators. Responsible for performing administrative and support tasks which may be highly confidential and sensitive in nature.   PRIMARY RESPONSIBILITIES    Completes production and quality audits, reviewing completed work in comparison to established documented procedures to determine accuracy while providing support to staff as an acting SME. Orients new employees to the departmental and unit procedures. Collaborate with management and stakeholders to ensure understanding, alignment, and consistency in workflow performance. Partner with training, management, and stakeholders to identify training needs based on quality assessment results Compiles, creates, prepares,...

SUMMARY: Primarily responsible for assisting Large Account Underwriters and Business Development Consultants in growing and maintaining a profitable book of business and assisting agents with inquiries related to underwriting rules, procedures and regulations. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations. Provides customer service to agencies and policyholders related to complex inquiries, policy and audit information. Contacts include state rating bureaus, Large Account Underwriters, Business Development Consultants, Business Development Directors, Service Center Managers, Underwriting Technical Advisor, Service Center staff, Finance Department, Claims Department, agents and policyholders. PRIMARY RESPONSIBILITIES: This description identifies the responsibilities typically associated with the performance of the job. The percentage of time in any responsibility may vary between positions. Other...

SUMMARY:  Primarily responsible for supporting the document management including media by analyzing, processing, indexing, re-indexing and assigning a document type and/or sub-doc type to all documents received by all departments within the Enterprise. Documents are received via OnBase and/or paper, fax, media and email. The incumbent must distinguish what department a document belongs to, apply proper criteria to electronically route the document into an electronic database, and initiate workflow of these documents to appropriate core business units in an accurate and timely manner. Primary contacts include other departmental personnel, as well as external vendor contacts. This role is also responsible for processing of incoming documents for the Subrogation, Legal, Commercial Auto, Fronting Agreements, Assigned Risk, Regulatory, Investigations and Medicare/Medicaid teams. Subject matter expert for Document Specialists and Claims Document Analysts.   PRIMARY RESPONSIBILITIES:...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job) Responsible for providing administrative support, some of which may be highly confidential and necessitate independent judgment, for assistant general counsel in the Legal Department of the Office of the General Counsel. Contacts are mainly with attorneys, tribunals, medical office personnel, policyholders, claims supervisors and claims examiners as well as other clerical or administrative employees.   PRIMARY RESPONSIBILITIES: (Brief bullet points detailing the major duties, not tasks, for this job and the % of time spent on each. Please list them in the order of importance).   · Receive and screen incoming calls and visitors and provide information or route to the appropriate person. · Inform appropriate staff of issues as necessary. · Maintain up to date expertise and broad knowledge in all facets of workers’ compensation litigation. · Update databases and prepares reports utilizing standard...

SUMMARY:  This role will focus on maintenance of our incoming workload, issue resolution and first report of injury (FROI) issues.  This position determines jurisdiction for entry of first notice of injury (FNOI) from multiple sources and distributes to the proper destination.  Enters and supports priority and special requests, including correcting newly-created claims.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. •    Identifies jurisdiction, date of injury and special/additional handling items; researches and re-indexes non-new claim submissions to route to appropriate handling.  •    Receives incoming general new claims calls for all entities; backup for ACD calls in the event of telephone system shutdown. •    Makes changes, corrections and updates on newly created and/or existing claims or submissions as well as guiding end-users on process techniques in various applications. •    May serve as a resource regarding intake-related...

SUMMARY:     Primarily responsible for receiving and inventory areas, coordinating, storing, stocking, and distributing a wide variety of mail, materials and supplies throughout the building, including mail room, print center, IT, etc.  Unloads shipments from receiving dock and sorts items for delivery.  Responsible for the maintenance of archival file storage and prepares files for storage or destruction off site. Contacts include buyers, delivery personnel, and employees throughout the company. When the incumbent qualifies and is able to perform all responsibilities independently, they will progress to a level II.     ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Maintains company stock & inventory and assists with purchase requests.   Fulfills, ships, and delivers stock materials and special orders to departments.   Maintains a supply of marketing materials and...

SUMMARY Medical Bill Review Specialist I Primarily responsible for analyzing bills for multi-state Workers Compensation medical claims to determine appropriateness of services billed. Responsible for analyzing simple billings by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes. Responsible for making bill review processing determinations according to rules, regulations, and/or third-party partners. Medical Bill Review Specialist II Primarily responsible for performing technical review of more complex medical bills, including modifiers, anesthesia, & psychiatric. Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes and excessive charges. Also responsible for analyzing assigned medical bills to determine compliance with business rules, client specific requirements and multiple state rules, regulations and...

SUMMARY:   Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training as well as collaborates with content team to design training material. This position is primarily responsible for the training needs of union represented jobs with a smaller amount of time spent on various non-union jobs as a secondary responsibility. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance in the design and development of training programs and preparation of training materials. Evaluates training, develops recommendations, and project manages training solutions. Works with managers to identify methods of improving employee performance. PRIMARY RESPONSIBILITIES: Conducts training needs analysis, design, and development training.  Partners with leaders, Business Analysts, Subject-matter experts, content development and other trainers to implement training plans  Manages implementation...

SUMMARY:  Perform production and quality audits to ensure operations are effective, consistent and in compliance with business rules and processes.  Primary focus includes, but is not limited to, auditing the Service Center teams Claims Support, Business Development, Billing Service Center.   Responsible for performing administrative and support tasks which may be highly confidential and sensitive in nature. PRIMARY RESPONSIBILITIES:  ·    Conducts and executes the production statistics and quality audits of completed work in comparison to established documented procedures to determine accuracy within the Service Center in a timely fashion while being in compliance with statutory regulations (30%). ·    Partner with management, union representatives, human resources, and team members to establish and maintain production and quality standards for Service Center teams (15%).  ·    Compile, create, prepare and review information, audits and reports for accuracy as requested or...

OBJECTIVE Associate Life and Annuity Marketing Specialist Objective To serve as the subject matter expert for prior and current life and annuity products and maintain an understanding of tax law and implications on Farm Bureau life and annuity products; to properly advise agents and staff on suitable and non-suitable life sales. To demonstrate in-depth knowledge of the life illustrations and application systems through testing, sales support, and tier 2/3 technical support. To be responsible for the quality of software and systems that are developed both internally and by third party vendors. To participate in corporate initiatives the marketing life and annuity subject matter expert; including testing and test coordination, procedures and training. RESPONSIBILITIES Associate Life and Annuity Marketing Specialist Responsibilities Participate as a Marketing Division representative on key corporate life insurance and annuity...

OBJECTIVE Manager, Data Governance Objective Provide enterprise leadership for Data Governance (DG), data readiness for AI, and data protection by translating business needs, operational risks, and regulatory requirements into practical, scalable data practices. To develop strategies and best practices that ensure Farm Bureau’s data assets are well‑understood, fit for purpose, appropriately protected, and responsibly used to support business operations, decision‑making, and emerging technology use cases, including advanced analytics and AI. To partner closely with business and technology teams to embed governance, privacy‑aware data handling, and responsible data use into day‑to‑day workflows, enterprise initiatives, and various technologies. To manage the initiatives and day-to-day activities of the DG program. RESPONSIBILITIES Manager, Data Governance Responsibilities Lead and evolve Farm Bureau’s DG program to improve...