07/22/2026
SUMMARY: Primarily responsible for supporting the billing needs of agents and policyholders providing accurate and consistent services regarding invoice inquiries and premium transaction activity. Approve changes in accordance with billing rules and procedures in compliance with Accident Fund and/or bureau rules and regulations. Contacts include Service Center staff, Finance Department, Premium Audit Department, Claims Department, agents, and policyholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Answers inquiries from agents and policyholders regarding invoices, disbursements, payments, and other billing transactions. • Requests write offs to resolve small balance and NSF fee discrepancies within guidelines. • Initiates, reviews, and approves disbursements. • Reconciles and troubleshoots accounts to clarify billing transactions and cash applications in order to provide customers with up-to-date account...
AF Group
Lansing, MI
Full Time
