5 associate ii jobs found in Lansing

SUMMARY:  Primarily responsible for the following:  Authority to evaluate which submitted vendor physical and phone audits and decide which require further analysis; approval, completion and processing mail audits; processing adjustments, and reviewing phone and physical audits requiring further review in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and Service Center representatives, Finance, and other Premium Audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. PRIMARY RESPONSIBILITIES: •   Actively engages in the identification of solutions for multiple or cross-functional business areas.  Has an understanding of the direction of the overall industry and evaluates the related impact. •   Evaluate and decide in a timely manner which vendor audits submitted require further review and provide...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....

The IAM Analyst II will be part of our team of technology professionals responsible for the implementation and delivery of Identity and Access Management (IAM) projects.  The role will be responsible for the support and operations of IAM tools and will assist application teams with development and integration of role-based management and the implementation and operation of IAM tools. Provide Subject Matter Expertise (SME) for IAM and other IAM Tools.  Assists in managing a suite of IAM products and services used within the firm to secure:  identity and access to resources, sensitive data, applications and services. Work closely with customers across and external to the firm using or looking to adopt these tools and/or services.  Assists in guiding project teams with the implementations consistent with company policies and practices. Interpret business requirements and functional specifications to deliver IAM solutions and sustain alignment with company...

OBJECTIVE Agency Support Analyst Objective To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. RESPONSIBILITIES Agency Support Analyst Responsibilities Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network...

SUMMARY   Responsible for performing tasks for multiple divisional/regional directors, managers and supervisors which may be highly confidential and sensitive utilizing considerable independent judgment.  Performs administrative work, including, organizing, scheduling, coordinating, researching, compiling and exchanging, and sometimes analyzing information for divisional/regional directors, managers and supervisors and their departments.  Assists in implementing department activities and communications, internal and external.       ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Reads and screens incoming correspondence and reports; handles or forwards to appropriate person.   Receives and screens incoming calls and visitors and determines which are priority matters.  Refers to appropriate divisional/regional directors, managers and supervisors or provides necessary information....