20 business systems analyst jobs found in Lansing, MI

OBJECTIVE P/C Operations Quality Analyst Objective To advance service excellence and operational efficiency by analyzing quality data, evaluating voice and digital interactions, and ensuring compliance with regulatory and departmental standards. To identify performance trends, partner with stakeholders to implement improvements, and contribute to the design and execution of quality frameworks, process enhancements, and strategic initiatives that elevate customer service and align with business objectives. RESPONSIBILITIES P/C Operations Quality Analyst Reponsibilities Monitor and evaluate customer and field interactions across voice and digital channels, conduct quality assessments (QA), and analyze trends to proactively identify performance gaps, address compliance and systemic issues, and provide actionable insights that support continuous improvement and alignment with service and quality standards.   Maintain expert...

OBJECTIVE Manager, IT Business Analysis (BA) Objective Lead and develop the IT Business Analysis (BA) team to manage business and technical requirements across all software systems and software development projects. Ensure alignment with corporate strategy to maximize the value of technology investments. Drive enterprise-wide transformation, business operations and data-informed decision-making through precise documentation and effective collaboration with stakeholders, leadership and project delivery teams. Cultivate a high-performing team culture focused on productivity, continuous growth, innovation, and adherence to best practices. RESPONSIBILITIES Manager, IT Business Analysis (BA) Responsibilities ·        Develop and implement business analysis strategies, standards, and processes to ensure requirements are effectively captured, documented, and aligned with business goals and technical capabilities. ·        Lead team...

OBJECTIVE Quality Assurance Analyst Objective To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality and usability of software and systems. To work closely with business analysts, software developers, and customers to understand business requirements. To design, develop, test, execute, and maintain test strategies, plans, and cases. To understand and execute automated testing scripts. To execute defect management, providing feedback, reporting defects, and projecting timelines for completion. RESPONSIBILITIES Quality Assurance Analyst Reponsibilities Participate in requirements gathering sessions, providing analysis and direction on testability from an assurance perspective, ensuring feasibility and quality releases. Review and comprehend requirements,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated functional analyst to join our team. This job is responsible for performing complex functional configuration, testing, and maintenance tasks for one or more third-party designed packaged technology solutions. Work is performed under limited supervision and requires the person to: Review project assignments with management or other team members. Perform the functional configuration of the assigned third-party designed packaged technology system. Perform unit and integration testing of assigned...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a web developer to join our Data Science Platform Engineering team. Responsibilities include developing, maintaining, and supporting software applications for new and existing systems. The position requires the person to: Design, develop, test, analyze, and maintain software programs and applications Effectively communicate with business users, team members, and management Design and implement robust, flexible, easily maintainable solutions to problems Identify and present opportunities for process...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Data Specialist to join our team. The position analyzes data processes and the needs of users and stakeholders; develops project plans; and designs, implements, and manages data quality, data reporting, and governance solutions. The position requires the person to:  Work with project stakeholders to identify business requirements and expected outcomes. Create, evaluate, and summarize data assets in a form acceptable for use within the Company or outside the Company, including use by...

OBJECTIVE Enterprise Application Developer Objective To research, analyze, design, develop, test and implement automated applications systems which support the business needs of the Farm Bureau Insurance Companies. RESPONSIBILITIES Enterprise Application Developer Responsibilities Develop, maintain, and build/implement new integration services between enterprise systems and third parties in a Service Oriented Architecture (SOA).   Design, develop, test, and build/implement computer applications of all sizes and complexity.   Assist with estimation, planning, and breakdown of project tasks. QUALIFICATIONS Enterprise Application Developer Qualifications Required Bachelor’s degree in computer science or related field required, or equivalent experience may be considered.   Minimum two years programming and/or systems analysis background required.   Current knowledge of computer...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan. Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas. Job Title- Field Property Claim Specialist Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. The location for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Actuarial Division as a Software Developer. The position is responsible for developing, maintaining, and supporting Duck Creek Author Manuscripts to support our pricing plans. This role supports both legacy black box rating initiatives and larger modernization efforts...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Business Analyst to join our team. The position requires the following, but is not limited to: Develop business requirements and related business rules based on business decisions. Work closely with the business subject matter experts in the definition, training, implementation, and support of business  requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures. Evaluate information gathered from multiple sources...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech offices for this role are in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a Software Developer. Responsibilities include developing, maintaining, and supporting software applications for new and existing systems. The position requires the person to: Define, develop, test, analyze, and maintain...

Corporate Audit and Advisory Services (CAAS) takes a proactive approach to auditing by providing consulting services to business units through value-added reviews of systems, business processes, financial and operating controls.   This position will use an integrated auditing approach to assess various entities within the enterprise.   This approach takes a holistic view of enterprise operations including financial, operations, systems and compliance risks for the enterprise, its operating units, vendors and other suppliers. Directs and supervises auditors.   This position provides a supervisory role for Information Technology auditors, financial auditors, Operational and Compliance auditors and assists management with general supervision in mitigating corporate risk exposures by conducting integrated audits. The position also acts as a Team Lead by mentoring and training for lower-level auditors. Th e position functions as highly skilled internal control consultant...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and highly motivated individual to join our IT Division as an SAP ABAP Senior Software Developer. This position is ideal for someone who thrives in a collaborative environment and is passionate about developing and maintaining robust SAP solutions that support business operations and innovation....

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. Our tech office for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a web developer with AWS experience to join our Analytics Web Systems team. Responsibilities include developing, maintaining, and supporting software applications for new and existing systems. The position requires the person to: Design, develop, test, analyze, and maintain software programs and applications Effectively communicate with business users, team members, and...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Business Analyst to join our team.  The position requires the following, but is not limited to: Develop business requirements and related business rules based on business decision. Work closely with the business subject matter experts in the definition, training, implementation, and support of business  requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures. Evaluate information gathered from multiple sources...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech offices for this role are in Lansing, and Grand Rapids, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an Application Security specialist. Responsibilities include working with our Application Security team to help define security policy, and working with various development teams across the division to help improve the security posture of our...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a COBOL Software Developer. COBOL (common business-oriented language) is a procedural computer programming language. A candidate with a Math/Applied Math, Actuarial Science, Economics, or other logic-based educational background is traditionally...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech office for this position is in Lansing, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an Intelligent Automation Developer. Responsibilities include developing, maintaining, and supporting software applications for new and existing systems. The position requires the person to: Define, develop, test, analyze, and maintain new...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an Excess & Surplus Product Analyst. The E&S Product Analyst will drive the development and implementation of innovative commercial insurance products. This role requires strong analytical and strategic skills and requires collaboration with cross-functional teams. An ideal candidate is tech-savvy, familiar with analytics tools, and possesses strong project management skills. Responsibilities include: Leading the execution of new enhancements from concept to launch and managing existing...

OBJECTIVE Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives. RESPONSIBILITIES Commercial Service Center Representative...