12 facilities supervisor jobs found in Lansing

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....

OBJECTIVE Associate Regional Manager (MFB - Central Region) Objective To work with the Field Operations Division director and the Member Engagement and Field Training Manager in building, maintaining, and servicing the largest possible membership in each assigned county Farm Bureau in order to implement county, state, and national policies and programs. RESPONSIBILITIES Associate Regional Manager (MFB - Central Region) Responsibilities Serve as the regional membership and retention manager assisting county Farm Bureaus to plan and implement an approved membership program that will result in membership growth, retention, and involvement.   Manage all organizational aspects of County Administrative Managers including, but not limited to, hiring, training and on-going coaching, performance appraisals, collaborating with county leadership to establish priorities, and providing coverage for all organizational aspects for County...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)   Primarily responsible for evaluation, approval, completion and processing of mail audits and reviewing phone audits in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and assigned risk representatives, finance, TPA representatives, and other premium audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. Respond to telephone, mail, or email inquiries providing direct customer service to internal and external customers related to an audit and other policy concerns.     ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Analyze, research, approve, complete and process mail audits.   Analyze, research, approve, complete and...

SUMMARY   Responsible for performing tasks for multiple divisional/regional directors, managers and supervisors which may be highly confidential and sensitive utilizing considerable independent judgment.  Performs administrative work, including, organizing, scheduling, coordinating, researching, compiling and exchanging, and sometimes analyzing information for divisional/regional directors, managers and supervisors and their departments.  Assists in implementing department activities and communications, internal and external.       ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Reads and screens incoming correspondence and reports; handles or forwards to appropriate person.   Receives and screens incoming calls and visitors and determines which are priority matters.  Refers to appropriate divisional/regional directors, managers and supervisors or provides necessary information....

SUMMARY Manage the legal department support staff and operations of the department, including workflow processes, and all associated technology, and management of departmental vendor relationships.    ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Plans, directs, manages and evaluates the day-to-day operations and production of OGC  Facilitate departmental software needs, system changes and training, including matter management software, panel counsel billing system, among others Oversee handling of all incoming mail for litigated matters Responsible for oversight of all electronic and other court filings and service of documents as needed in various jurisdictional filings. Oversee handling of all incoming mail for litigated claims across multiple brands. Reporting and report preparation Manage, draft and maintain claim litigation workflows and processes, including various electronic filing interfaces Employ excellent...

SUMMARY: Primarily responsible for assisting Large Account Underwriters and Business Development Consultants in growing and maintaining a profitable book of business and assisting agents with inquiries related to underwriting rules, procedures and regulations. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations. Provides customer service to agencies and policyholders related to complex inquiries, policy and audit information. Contacts include state rating bureaus, Large Account Underwriters, Business Development Consultants, Business Development Directors, Service Center Managers, Underwriting Technical Advisor, Service Center staff, Finance Department, Claims Department, agents and policyholders. PRIMARY RESPONSIBILITIES: This description identifies the responsibilities typically associated with the performance of the job. The percentage of time in any responsibility may vary between positions. Other...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job) Responsible for providing administrative support, some of which may be highly confidential and necessitate independent judgment, for assistant general counsel in the Legal Department of the Office of the General Counsel. Contacts are mainly with attorneys, tribunals, medical office personnel, policyholders, claims supervisors and claims examiners as well as other clerical or administrative employees.   PRIMARY RESPONSIBILITIES: (Brief bullet points detailing the major duties, not tasks, for this job and the % of time spent on each. Please list them in the order of importance).   · Receive and screen incoming calls and visitors and provide information or route to the appropriate person. · Inform appropriate staff of issues as necessary. · Maintain up to date expertise and broad knowledge in all facets of workers’ compensation litigation. · Update databases and prepares reports utilizing standard...

SUMMARY:   Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training as well as collaborates with content team to design training material. This position is primarily responsible for the training needs of union represented jobs with a smaller amount of time spent on various non-union jobs as a secondary responsibility. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance in the design and development of training programs and preparation of training materials. Evaluates training, develops recommendations, and project manages training solutions. Works with managers to identify methods of improving employee performance. PRIMARY RESPONSIBILITIES: Conducts training needs analysis, design, and development training.  Partners with leaders, Business Analysts, Subject-matter experts, content development and other trainers to implement training plans  Manages implementation...

SUMMARY:  Perform production and quality audits to ensure operations are effective, consistent and in compliance with business rules and processes.  Primary focus includes, but is not limited to, auditing the Service Center teams Claims Support, Business Development, Billing Service Center.   Responsible for performing administrative and support tasks which may be highly confidential and sensitive in nature. PRIMARY RESPONSIBILITIES:  ·    Conducts and executes the production statistics and quality audits of completed work in comparison to established documented procedures to determine accuracy within the Service Center in a timely fashion while being in compliance with statutory regulations (30%). ·    Partner with management, union representatives, human resources, and team members to establish and maintain production and quality standards for Service Center teams (15%).  ·    Compile, create, prepare and review information, audits and reports for accuracy as requested or...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an Architect. Responsibilities include analyzing business problems, developing project plans, designing automated system solutions, and leading implementation teams. Work is performed in a manner that is consistent with standards, best practices, and...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan. Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas. Job Title- Field Property Claim Specialist Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an...

SUMMARY   Provides leadership and direction to the Service Center Team to ensure that the goals and standards of the department and Accident Fund are being met.   Facilitates the development of cross-functional work teams within the Service Center.   Participates in ongoing development of new products and technologies. Ensures productivity meets or exceeds service and quality standards. Develops departmental budget and controls costs.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Plans, directs, manages and evaluates the day-to-day operations and workflow of a multi-functional and multi-state team of representatives that handle underwriting, billing and policy inquiries.  Approves/Declines underwriting, audit and billing referrals. Has overall accountability for the accuracy and timeliness of premium billings agent commissions and collections. Provides analysis and recommendations as requested by leadership...