3 licensed field service representative jobs found in Lansing

OBJECTIVE Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. RESPONSIBILITIES Property Claims Representative Responsibilities Investigate, evaluate and control property and casualty claims under general supervision.     Maintain moderate knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages.   Maintain moderate...

OBJECTIVE Community Engagement Specialist Objective To use a variety of research methods to analyze, report, and provide recommendations for corporate social responsibility projects and programs and turn it into innovative social mission initiatives and deliverables that will directly impact the Farm Bureau Family of Companies’ For-Purpose objectives.  To facilitate an internal advisory group comprised of representation from Michigan Farm Bureau, Farm Bureau Insurance, and the Agent Charitable Fund as program ambassadors and activators.   To identify and create employee, agent, member, and customer experiences and opportunities that emotionally connect them to our company.  To work with senior leadership and external advisors to define and build metrics to measure the impact of our efforts. RESPONSIBILITIES Community Engagement Specialist Responsibilities Gather research, data, input, and expertise from internal and external...

OBJECTIVE Senior Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To train and provide support and assistance to the Commercial Service Center team. To assist management with projects, as well as represent the department as a subject matter expert. RESPONSIBILITIES...