25 operations leader jobs found in Lansing

This role will focus primarily on technical training (Example: billing & policy operations, Claims and Underwriting) and soft skills training (sales & customer experience).   SUMMARY Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance and assists in the design and development of training programs and preparation of training materials. Conducts evaluations of training and provides follow-up training to trainees as needed. Recommends training tools and formats. Works with managers and employees to identify methods of improving employee performance. Participates in the design and development of training plans/curriculum Project manages the implementation of training from end to end working with business SME and leaders; owning full implementation of training Assesses training needs using surveys,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a Switchboard Operator. Responsibilities include the operation of communication equipment. The position requires the person to: Operate telephone switchboards of the type in use by the company. Accurately place and receive telephone calls. Desired Skills and Experience High school diploma or its equivalent is preferred Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Data Engineering intern to join our team this summer. The position analyzes data processes and the needs of users and stakeholders; develops project plans; and designs, implements, and manages data quality, data reporting, and governance solutions. The position requires the person to:  Work with project stakeholders to identify business requirements and expected outcomes. Create, evaluate, and summarize data assets in a form acceptable for use within the Company or outside the Company, including use by government bureaus, agencies, and others. Evaluate and complete regulatory data requests in an accurate and timely manner. Understand data sources and the data lineage of various...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Actuarial Division as a Predictive Modeler Intern. The position requires the person to: Create data files to be used in modeling software Build and evaluate predictive models using modeling software Present predictive model proposals for peer review and business approval Create specifications for and coordinate implementation of predictive models Occasionally perform ad-hoc reporting to answer specific inquiries from upper management This internship has full-time hours (Monday through Friday) and is in-person in Lansing, Michigan. Interns choose their start and end dates. Most join in mid-May and stay until mid-August. Desired Skills & Experience...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Field Premium Auditor to join our team. The position requires the person to: Audit insured records to determine the proper exposure classifications and premium basis and provides reports and recommendations to Underwriting. For assigned policies, determine the proper exposure classification, premium basis and scope of operations through the use of observation, discussion with insureds and the review of accounting records. Report and discuss exposures present on an insured's property to...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking entry level motivated Underwriting professional to join our team. The position requires the person to: Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions. Becomes familiar with company policies, manuals, forms and endorsements in order to understand their meaning and use. Analyze loss experience, financial conditions and physical characteristics of risks. Acquires a working knowledge of supporting sections of the...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Legal Specialist to join our team. We are looking for the right individual to join our team to assist our in-house attorneys in supervising claim files and undertaking related projects. The position requires the following, but is not limited to: Review and summarize complaints, claims files, medical records, employment files, and other documents. Assist with processes, workflows, tasks, diaries, and activities. Monitor and review laws and regulations. Assist with claims,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Automated Mail team! This will be a 90-day temporary trial position. At the end of your 90-day trial, you will potentially be offered a full-time opportunity. This position will include the following job duties: Operate all functions of the automated mail machines. This includes both mechanical and computer systems. Have a working knowledge of all of the automated mail jobs and their priorities. Execute proper procedures for mailing with a high focus on quality. Make minor adjustments to the equipment to correct general operational issues and interpret messages on the computers that operate automated mail machines. Communicate with and assist service vendors...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Delivery Management Division as a Project Manager. Responsibilities include managing the day-to-day operational and tactical aspects of small, medium, and/or large-scale projects. Work may be performed on a single project or multiple projects at once with limited supervision. The position requires the person to: Effectively...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in Lansing, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Analytics Division as an Application Infrastructure (MLOps) Developer. Responsibilities include development and support of software application infrastructure for new or existing systems, including but not limited to application deployment automation, repository maintenance, application security, scripting, performance monitoring, and...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.   Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech office for this position is in Lansing, Michigan.   Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an IT Project Lead. Responsibilities are to manage the day-to-day operational and tactical aspects of company projects specifically for our IT Security areas. The position requires the person to: Have at least a few years of experience...

SUMMARY: Responsible for initiating, printing, and distributing general disbursements for the entire enterprise.  Completes routine general ledger entries.  Research and updates payee information.  Supports daily cash management processes and prepares daily disbursement reporting.  Contacts include enterprise employees, claimants, policyholders, enterprise vendors Blue Cross Blue Shield cash management team, and bank liaisons. PRIMARY RESPONSIBILITIES: Balances, validates, prints, and distributes general disbursements for the enterprise. Performs all daily, monthly, and quarterly ACH and wires for the enterprise, including inter-company payment, vendor, and employees’ expenses reimbursements. Determines the number of accounts payable checks issued for Accident Fund General and Accident Fund National disbursements and requests the amounts be swept between companies. Requests and verifies check stop payment and void requests from all operating units with banking institutions for...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech office for this role is in Lansing, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Delivery Management Office Division as a Project Lead. Responsibilities are to manage the day-to-day operational and tactical aspects of company projects. The position requires the person to: Coordinate work for projects involving multiple team members...

SUMMARY This role will focus primarily on underwriting and claims training. Candidates within a commutable distance to Lansing, MI will be considered Hybrid (1-3 days per week in office) Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance and assists in the design and development of training programs and preparation of training materials. Conducts evaluations of training and provides follow-up training to trainees as needed. Recommends training tools and formats. Works with managers and employees to identify methods of improving employee performance. RESPONSIBILITIES Participates in the design and development of training plans/curriculum Project manages the implementation of training from end to end working with business SME and leaders; owning full implementation of training Assesses training...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an Associate Accountant. The position requires the person to: Prepare accounting reports for federal and state agencies. Learn to use and understand insurance accounting principles. Assist in developing automated accounting systems from manual operations. Utilize computer stored data for problem solving. Provide management with reports that can be used in decision making. Desired Skills & Experience Bachelor’s degree in Accounting or Finance,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a mainframe systems administrator. The ideal candidate would have experience with z/OS systems software installation, maintenance and administration with experience in the role of team leader or project coordinator. The position requires the following, but is not limited to: Defining and programming software routines using established mainframe programming languages. Installing and/or maintaining vendor supplied software packages using SMP/E. Providing technical support to applications programming and...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. Our tech offices for this role are in Lansing and Grand Rapids, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an IT Security Engineer. This position is part of the IT Security department and is responsible for reducing IT Security risk and responding to incidents for the company and its affiliates. The position requires the person to:...

SUMMARY:   Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training as well as collaborates with content team to design training material. This position is primarily responsible for the training needs of union represented jobs with a smaller amount of time spent on various non-union jobs as a secondary responsibility. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance in the design and development of training programs and preparation of training materials. Evaluates training, develops recommendations, and project manages training solutions. Works with managers to identify methods of improving employee performance. PRIMARY RESPONSIBILITIES: Conducts training needs analysis, design, and development training.  Partners with leaders, Business Analysts, Subject-matter experts, content development and other trainers to implement training plans  Manages implementation...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities.  After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note we are not currently hiring fully remote positions. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a predictive modeler to join our analytics teams. The position requires the person to: Use statistical or machine learning techniques to build models that address business needs and comply with regulatory requirements Work with large, complex data sets and develop a working knowledge of Auto-Owners data structures and metrics Conduct ad-hoc analysis and present results clearly at multiple-levels of stakeholders through visual displays...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note we are not currently hiring fully remote positions. All candidates must have the ability to work in our home office in Lansing, Michigan from time to time. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a data scientist to join our analytics teams. The position requires the person to: Use statistical and machine learning techniques to build models that address business needs and comply with regulatory requirements Work with large, complex data sets and develop a comprehensive knowledge of Auto-Owners data structures and metrics...