4 sba product business development officer senior jobs found in Lansing, MI

SUMMARY:   Primarily responsible for the customer service process associated with workers compensation claims which includes servicing customers who contact us via the ACD phone line and supporting the claims management process for all claims teams across the Enterprise.   Acts as a back up to the claims intake process. Acts as a backup to the Service Center Business Development and Provider Relations teams on the ACD phone line.   Note- This position has an end time of 6:00 pm.    PRIMARY RESPONSIBILITIES:  Supports the customer service work and processes for the Enterprise claims teams as well as the Subrogation Teams. Answers claim inquiries from policyholders, agents, injured workers, attorneys, pharmacies, medical providers for multiple jurisdictions for the Enterprise claims teams.   Provides verification of claim status for multiple jurisdictions using multiple technology sources.   Performs all facets of IME’s, AME’s, DDE’s, QME’s and any...

SUMMARY:  Primarily responsible for the customer service process associated with workers compensation claims which includes servicing customers who contact us via the ACD phone line and supporting the claims management process for all claims teams across the Enterprise. Provides primary support for California jurisdictional claims. Acts as a back up to the claims intake process. Acts as a backup to the Service Center Business Development and Provider Relations teams on the ACD phone line. Please note that this position has an end shift time of 6:00 pm.    · Inputs notes into medical bill review web-based system for disputes/denials. · Manually produces claim welcome packets as requested. · Researches outstanding checks for escheatment process and mails form letter to check recipient if applicable. · Forwards travel documents back to sender requesting additional information. PRIMARY RESPONSIBILITIES: (Brief bullet points detailing the major duties, not tasks, for this job...

SUMMARY: Level I is in a learning capacity and will progress to the senior level when the incumbent qualifies and is  able to provide coverage and assistance across all primary responsibilities and focus areas  independently. This job is primarily responsible for products and services underwritten by the Enterprise that require  manual processes due to the complex nature of the request or system limitations. Performs in-house  collection activity that ultimately determines financial resolution of delinquent funds owed to the  Enterprise. Services, bills and manages tasks related to “specialty” (i.e. Loss Sensitive, AccuPremium)  business underwritten by the Enterprise. Calculates commission owed to agencies on a monthly basis  and handles all servicing related to agency commissions. Contacts include: Enterprise employees,  agents and policyholders, external collection agencies, NCCI and legal representatives.  PRIMARY RESPONSIBILITIES:  • Maintains in-depth knowledge of policy...

SUMMARY:  Primarily responsible for the customer service process associated with workers compensation claims which includes servicing customers who contact us via the ACD phone line and supporting the claims management process for all claims teams across the Enterprise. Acts as a back up to the claims intake process. Acts as a backup to the Service Center Business Development and Provider Relations teams on the ACD phone line. This position has an end time of 6:00 pm.  PRIMARY RESPONSIBILITIES:  · Supports the customer service work and processes for the Enterprise claims teams as well as the Subrogation Teams. · Answers claim inquiries from policyholders, agents, injured workers, attorneys, pharmacies, medical providers for multiple jurisdictions for the Enterprise claims teams. Provides verification of claim status for multiple jurisdictions using multiple technology sources. · Performs all facets of IME’s, AME’s, DDE’s, QME’s and any other independent type evaluation...