04/29/2026
Position Summary: The Director of Sales Operations & Performance is a hands-on sales leader accountable for running day-to-day sales execution engine across selected direct-to-insured (DTI) programs. This role actively participates in outbound prospecting and models high phone and email activity while enforcing scripting discipline, structured follow-up, pipeline integrity, and KPI accountability.
The Director owns pipeline phase definitions, forecasting rigor, and CRM hygiene while serving as the cross-functional “traffic controller” across Underwriting, Claims, Account Management, Program Management, Marketing, and Marketing Automation Engineering (MAE). This leader ensures clean handoffs, reduced cycle times, underwriting-ready submissions, accurate expectation-setting, and continuous funnel optimization to drive premium growth, productivity, and forecast accuracy.
Supervisory Responsibilities:
Leads and manages Producers, Brokers, SDRs, BDRs, and Sales support...
Higginbotham
Lehi, UT
Full Time
