2 customer experience specialist jobs found in Lenexa

About the role This role is on our Worldrisk line of business and assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. In addition to the traditional UA duties, this role will: Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite.  Triages submission for missing information and follows up with the broker for outstanding items. Performs a comparison of renewal submission information against prior year information and documents differences for underwriting (i.e. – large exposure change, new entities or sold entities, change in operations, significant change in loss history, etc.)....

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Casualty Claims Specialist III to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact The Claims Specialist III will handle auto and general liability claims under general supervision and moderate exposure claims that may involve litigation. The position also ensures ongoing adjudication of claims within the Company standards, industry best...